Oct 04,2012
By: 'Grace Taylor'
Oct 04,2012
1 people found
this helpful
When I moved into bedfordshire I used lenwell to find me and my partner a flat to rent, they were vert helpful to begin with but the problems started soon after we moved in. As it got colder and we started wanting to use our heating we realised we had none. we contacted lenwell who told us to contact our landlord even though they are a managing agent they done nothing, along with the landlord who after countless amounts of time asking him and even coming round to the property still done nothing. we spent a very cold winter with no heating and could see our breath indoors. we then went back to lenwell and there solution was for us to move out rather then fixing the problem, baring in mind we were told the property was heated. in February this year my partner broke his back and we knew we had to get the heated sorted due to arthritis yet still nothing was done. we then started to notice black mold on the walls and around the window, we informed lenwell who told us to wipe it off and open the vents in the window which made no difference. now after a year and a Hal we have.moved out but the long exposure to the mold I am suffering an ongoing cough and bronchitis and possible asthma when I\'ve always been very healthy. Now we have moved out they want to deduct from my depositfor a hole in the carpet which had been cut out due to a burn and replaced before we had moved in. They are rude and very unhelpful. I am looking into going to environmental health after having a doctor\'s opinion and putting in lengthy complaints about both lenwell and our landlord. DO NOT GO WITH LENWELL THEY ARE UNRELIABLE AND UNPROFESSIONAL
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Lenwell Property Services

2 West Street Dunstable

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