I was firstly impressed with the professional and efficient manner that my inital queries were handled. Maggie was the only agent who came prepared with camera and forms and took photos of the property. This forethought was especially useful when it was time to advertise the property and I was out of the country. A&K advertised and secured a tenancy within a week which I thought was pretty impressive! since then, all my many questions have been swiftly and professionally dealt with by the other staff in the office. I also like how the statements were explained and are presented.