This was our first time of renting a property and Chimneys could not do enough for us. They had a difficult landlord to negogiate with who insisting on electrical works being carried out the day before we were due to move in, jeopardising our moving in date. Rachel was extremely helpful.
We experience a problem with the heating during a very cold Christmas holiday which resulted in loss of heating. John contacted an engineer who sorted the problem promptly so not to ruin our Christmas plans.
Always found Rachel and John approachable and obliging, could not do enough for their tenants.
Our deposit was returned promptly once receipt of all relevant documents were received and there was no quible over amounts to be returned. The deposit paid was the deposit returned.
If I ever find myself in need of renting a property within the Wantage area, I would use again and have no hesitate in recommending to people looking to rent a property.