I am so surprised to read the negative reviews of this agency, as in ten years of renting properties, Chimneys have been simply outstanding.
They have been more than a professional business, they are understanding, patient, and in all of our dealings genuinly very caring. Throughout a difficult period with health and financial issues, we have kept them informed, and they have been simply brilliant. When we have needed to report any problems within the property, they have been dealt with immediately and resolved, and all communications from day one have been professional, sincere and always polite.
I would have no hesitation in recommending Chimneys to friends and family, and would urge potential clients to meet with Rachel and John in person, rather than believe any of the negative reviews posted here, which couldn\'t be further from our experience.