They are just taking money and not giving any kind of service, had to wait a year for door bell to be fixed. Repairs are not done. Its always the same excuse, we tried to contact you, but couldn\'t reach you. Or if they did make an appointment for someone to call, no one turns up.No return phone calls or emails, and now they are trying to evict me by saying I am in arrears with the rent, which I am not. I would like to know if anyone else has had the same problem, with them. I have asked them for the landlords address and they refuse to disclose it, and in doing so they commit a criminal offence
I do not rate them at all, a big fat nothing.
What agent could do to change your mind?
Give a better service, . Be polite. Get the repairs fixed within a certain period. Do not say things that are not true. Be more helpful. Do their job