Allan & Bath
Bournemouth, BH1
3.6/5, 20 reviews
65% recommended
50% lettings valuation accuracy
0% lettings fee satisfaction

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“Have used Allan & Bath for several years to let my ......”

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Aug 31,2012
Minithumbdown
By: 'Landlord'
Aug 31,2012
3 people found
this helpful
Have used Allan & Bath for several years to let my property. However, since becoming part of the larger Leaders group service has slipped quite noticably - I will add that review relates to this branch only . (I have current excellent experience of other Leaders branches). Tenancy renewals have not been chased so ASTs have lapsed to Periodic tenancies. Rent increases have not been enforced; Agent inspection property reports are not conducted regularly as per the contract. Inspection reports that have come through have identified issues that 12 months later, despite several chasing emails and phone calls to Allan & Bath, they have not yet provided quotes - never mind recitify the issues. I am now wondering why I am paying for a full management service, as I am ringing them every two weeks to chase on several fronts. I dont get any updates back in writing.
Not the worst agent I have ever used but certainly not proactive or effective. I will be reconsidering my options at renewal.
What agent could do to change your mind?
Take notice and do what you say in the contract - "Manage" the property. Follow through on what you say.
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Latest Reviews

View all Reviews 20
28th Dec 2019
reviewed by 'Nicky'
“Several years ago I moved to the Midlands for 3 years as a mature student, renting out my Bournemouth flat through ......”
17th Feb 2018
reviewed by 'Neil'
“Probably one of, if not the, worst firms I have ever had the misfortune of dealing with. I rented my ......”
29th Jul 2015
reviewed by 'Angrybird'
“On moving in the place needed cleaned from top to bottom, the following month the standing order they were supposed ......”
19th Sep 2014
reviewed by 'Andrei'
“I finished my tenancy with Allan and Bath on the 31st of July. It is almost the end of September ......”
3rd Mar 2014
reviewed by 'John'
“Excellent service helpful, and explained everything clearly and went through all the details. The viewing of the property went well ......”
6th Feb 2014
reviewed by 'Angie'
“I have recently relocated from 40 miles away, I had my daughter look around the property and once I had decided ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: 09:00 - 13:00
  • Sunday: Closed
Address

Allan & Bath
Hereford House, 4 Hinton Road
Bournemouth
Dorset
BH1 2EE
01202 292 000

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 50% 0% £450 £700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
6 3 7 4 0 0 0 0 0 0
Areas covered
  • BH1
    BH9
    BH2
    BH5
    BH6
Services offered
  • Sales
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“Several years ago I moved to the Midlands for......”

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Dec 28,2019
Minithumbdown
By: 'Nicky'
Dec 28,2019
0 people found
this helpful
Several years ago I moved to the Midlands for 3 years as a mature student, renting out my Bournemouth flat through Allan and Bath. To this day I honestly believe that they set me up for what was to follow. Within 2 days of handing them the ...
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“Probably one of, if not the, worst firms I have ......”

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Feb 17,2018
Minithumbdown
By: 'Neil'
Feb 17,2018
1 people found
this helpful
Probably one of, if not the, worst firms I have ever had the misfortune of dealing with. I rented my flat out using them in 2008, they were dreadful. Cannot believe they are still in business...
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Comment on agent fees
terrible
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“On moving in the place needed cleaned from top to ......”

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Jul 29,2015
Minithumbdown
By: 'Angrybird'
Jul 29,2015
3 people found
this helpful
On moving in the place needed cleaned from top to bottom, the following month the standing order they were supposed to set up didn't take out my rent putting me in arrears and having to pay my landlord directly. On leaving I was given a ...
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“I finished my tenancy with Allan and Bath on the 31......”

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Sep 19,2014
Minithumbdown
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James
By: 'Andrei'
Sep 19,2014
1 people found
this helpful
I finished my tenancy with Allan and Bath on the 31st of July. It is almost the end of September now and i have not received any money back from my deposit. More than a month after the end of the tenancy did I find ...
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What agent could do to change your mind?
The agent does not seem to care about tenants. They only care about Landlords. They need to improve their customer service urgently.
Attached Filesnbsp;
Comment on agent fees
The monthly payment was OK, I think, but their other fees are extortionate.
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“Excellent service helpful, and explained everything clearly and went through ......”

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Mar 03,2014
Minithumbup
By: 'John'
Mar 03,2014
0 people found
this helpful
Excellent service helpful, and explained everything clearly and went through all the details. The viewing of the property went well and responded quickly when requesting a viewing....
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“I have recently relocated from 40 miles away, I had my ......”

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Feb 06,2014
Minithumbup
By: 'Angie'
Feb 06,2014
1 people found
this helpful
I have recently relocated from 40 miles away, I had my daughter look around the property and once I had decided to go ahead, all the process was smooth and the communication excellent. I moved in on the day I asked for, and collecting the keys ...
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“Allan and bath have been professional and thorough and have ......”

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Feb 05,2014
Minithumbup
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Marie
By: 'Naomi'
Feb 05,2014
0 people found
this helpful
Allan and bath have been professional and thorough and have always been happy to help with any queries and questions. They are a hundred times better than our previous agent....
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“Being employed as a risk manager in the buy to ......”

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Apr 08,2013
Minithumbup
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Tina
By: 'Mr'
Apr 08,2013
0 people found
this helpful
Being employed as a risk manager in the buy to let industry itself, I have to say that I've been impressed with A & B's knowledge and professionalism when dealing with me as a tenant. They are clearly experienced letting agents and this has been demonstrated ...
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“Just allowed Allen and Bath take over management of this ......”

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Dec 04,2012
Minithumbup
By: 'M'
Dec 04,2012
0 people found
this helpful
Just allowed Allen and Bath take over management of this house for close friend who is out of the country and from the start have been very helpful with there knowledge and expertise in the past i have rented from them they are so helpful ...
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“From the moment i walked into there office they were ......”

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Dec 04,2012
Minithumbup
By: 'David'
Dec 04,2012
0 people found
this helpful
From the moment i walked into there office they were very helpful and attentive to my needs found the ideal property which i have been very happy in for over a year.Any problems have been dealt with quickly and very satisfactory out comes.Everybody ...
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“Very good service with a lot of information and all ......”

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Nov 26,2012
Minithumbup
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Gareth
By: 'bournemouthguy27'
Nov 26,2012
0 people found
this helpful
Very good service with a lot of information and all questions and queries answered as soon as possible, problems following move solved fairly quickly...
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“We have been with A & B for 15 years and they ......”

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Nov 10,2012
Minithumbup
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Maud
By: 'Eurecosse'
Nov 10,2012
0 people found
this helpful
We have been with A & B for 15 years and they look after 11 properties. We are well satisfied and there have been only minor problems- as might be expected from any commercial activity over that length of time. For example; losing standing instructions every 2-3 years (...
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“We have rented two properties through Allan & Bath and have ......”

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Nov 01,2012
Minithumbup
By: 'imsmum'
Nov 01,2012
0 people found
this helpful
We have rented two properties through Allan & Bath and have been extremely satisfied with the service given. The members of staff we have come into contact with all acted on our requests promptly and professionally. We never felt that even a minor request was any ...
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“I moved in to a property to find that not ......”

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Oct 27,2012
Minithumbdown
By: 'Hannah'
Oct 27,2012
1 people found
this helpful
I moved in to a property to find that not only was it filthy but it was so dirty that there was food, crumbs and mould on the floor. I in fact had to pay for a hotel room that night becayse it was so ...
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“John has on 3 occassions found me excellent tenants. One of ......”

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Oct 10,2012
Minithumbup
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John
By: 'Luther'
Oct 10,2012
0 people found
this helpful
John has on 3 occassions found me excellent tenants. One of those tenants stayed for over 3 years. ON every occassion I have found him to be very helpful, and the information & service provided by him and the company impeccable....
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“Allen & Bath at the Bournemouth office have been looking after ......”

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Sep 14,2012
Minithumbup
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Gareth
By: 'J.A.Hawkes'
Sep 14,2012
0 people found
this helpful
Allen & Bath at the Bournemouth office have been looking after my residential properties for nearly 20 years now I am completely satisfied with the way they manage the properties. They are both fair to me and to my tenants and where there has been a problem ...
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“Have used Allan & Bath for several years to let my ......”

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Aug 31,2012
Minithumbdown
By: 'Landlord'
Aug 31,2012
3 people found
this helpful
Have used Allan & Bath for several years to let my property. However, since becoming part of the larger Leaders group service has slipped quite noticably - I will add that review relates to this branch only . (I have current excellent experience of other Leaders branches). ...
read full review
What agent could do to change your mind?
Take notice and do what you say in the contract - "Manage" the property. Follow through on what you say.
Attached Filesnbsp;
Feature review Comments (0) Report abuse Print review
Was this helpful? Yes

“They are just taking money and not giving any kind ......”

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May 17,2012
Minithumbdown
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linda
By: 'charlie'
May 17,2012
5 people found
this helpful
They are just taking money and not giving any kind of service, had to wait a year for door bell to be fixed. Repairs are not done. Its always the same excuse, we tried to contact you, but couldn't reach you. Or if they did ...
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What agent could do to change your mind?
Give a better service, . Be polite. Get the repairs fixed within a certain period. Do not say things that are not true. Be more helpful. Do their job
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“I have always found Allan and Bath very professional and ......”

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May 17,2012
Minithumbup
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Gareth
By: 'Judy'
May 17,2012
0 people found
this helpful
I have always found Allan and Bath very professional and they have secured excellent tenants for my property....
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“My wife and I have a number of properties that ......”

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May 14,2012
Minithumbup
By: 'Mr'
May 14,2012
1 people found
this helpful
My wife and I have a number of properties that are let and managed on our behalf by Allan and Bath. We have had a very successful and close working relationship with Allan and Bath for more than 20 years now and we have on many ...
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Allan & Bath, Bournemouth BH1 2EE



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