We have been with A & B for 15 years and they look after 11 properties.
We are well satisfied and there have been only minor problems- as might be expected from any commercial activity over that length of time. For example; losing standing instructions every 2-3 years (probably caused by staff changes) and slow in chasing quotations from tradesmen (may be the fault of the tradesmen).
There have been no major problems over 15 years and nothing which has caused us to complain. We are particularly impressed by the speed with which they can fill vacancies with clients who then stay with us for a good length of time and we are perfectly content to continue to use them to manage our properties, the number of which we hope to increase in the future.
Previously we used other agents in Bournemouth who were, without exception, disasters.