“Me and my family have been with whitegates for about 8 1,2 ......”
1 Star Review
Jun 26,2015
By:
'jane'
Jun 26,2015
Branch: Mansfield, 46 Leeming Street
Services: Lettings (as a Tenant)
Rent PCM: £495
Would you recommend?: No
Postcode: NG18
Branch: Mansfield, 46 Leeming Street
Lettings (as a Tenant)
Rent PCM: £495
Postcode: NG18
4
people found
this helpful
Me and my family have been with whitegates for about 8 1,2 year we moved in to 9 allwood close October 2014 , as soon as we moved in we had water coming down the walls and droplets on the ceiling, we kept telling Kim and Avril which they didn't want to know and said to contact the landlord which he didn't live in this country or his sister who lived next door to us and she we should go through whitegates, the sister in the end gave us a dehumidifier, we had black mould all over the bungalow, and whitegates kept telling us they have never had a problem and all they would do is email the landlord, I just felt we was getting on there nerves, and they didn't want to know, then my partner went in to whitegates and demanded someone come and see what we are living with then I get an email off the landlord and he sent a couple of men round after Christmas to have alook and they both said this mould just don't come up overnight so they put some air vents in the roof which didn't do a thing so we moved out after 6 months , I ask Kim to email the landlord because he said when the bungalow had dried out he was going to decorate and and he emailed Kim back saying he would but when we moved out he wanted our bond for decorating so we went to whitegates and ask Kim and Avril about the email the landlord sent them and they said they have got nothing to do with it and because we was upset we was told to get out the shop, we had six months of hell and they was trying to take our bond , after the dispute we got our bond back but I really feel like I have been let down, we really feel upset at the way we have been treated from the landlord and his sister and part of the staff at whitegates
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