I am very disappointed with the service of Whitegates Lettings in Mansfield. First of all, we arranged to move into one of their propeties for rent and 3 days beforehand they told us that current tenant wouldn't move out, so we had no choice but to take what was available. After we signed up for one year for a different property, they charged us 70 pounds each time we re-new the agreement and it was always for fixed term of either 6 or 12 months. They had also been coming to visit every 3 months, so we had to take time off work - fail to give access - 25 pounds charge. Worst thing of all - 2 months notice and if you breech the agreement - 200 punds for moving out early + rent. Now we need to provide references to a different letting agency and Whitegates charged us for it again - 25 pounds! Even if we wanted to stay with them, just move houses, they weren't very helpful with arranging viewings and didn't call back as promised.