I had my property for sale with Start & Co Newquay.
I found that I was given loads of promises, But when my house went on the market, I realised that they didn't advertise it well, and was a bit old fashioned in there thinking. I never had anyone come visit the property and no phone calls from the agent, I kept chasing them to see if anyone asked for my house details.
I thought that being an estate agent they would try there best, as promised but failed miserably, I won't use them again as I felt I was wasting there time, but really they were wasting my time by mucking me about.
I went with another agent and within the first week had 3 families viewing my property, and had an offer straight away