London Bridge \/ Clapham Office, London, SE1
5/5, 1 reviews
94% recommended
88% lettings valuation accuracy
92% lettings fee satisfaction



Property Features

No description for branch.
Black Katz | Properties to rent in London | Flats to Rent in London

Opening Hours
Address

Black Katz
78 Borough High Street
London Bridge,London
Greater London
SE1 1LL
020 7403 5010

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Lettings 88% 92% £700 £2,900
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
17 0 96 9 0 0 0 0 19 0
Areas covered
  • SE1
  • South East London
  • SE17
  • South London
  • SE16
  • Central London
  • SE11
  • SE8
  • SE15
  • SE13
  • EC4
  • E14
  • SE22
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
Members of
TPOS Lettings TPOS SAGEagent
Latest Properties
Images & Videos

“Rude, unhelpful and inconsiderate. If you can,don't use them! ......”

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Mar 01,2013
Minithumbdown
By: 'Anon'
Mar 01,2013
7 people found
this helpful
Rude, unhelpful and inconsiderate. If you can,don't use them! They are pushy when you are a prospective client and then bully you when you are a tenant moving on....
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What agent could do to change your mind?
Generally been more considerate and not tried to bully us on the weekend we were moving out for them to do viewings.
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By: blackkatz
Mar 03, 2013
View all comments (1)
I am really sorry that you have reason to complain. Please forward over the street name for which your complaint applies to and I will reply as soon as possible. We work very hard at maintaining a high level of customer service, so I am somewhat perplexed by your review. Yours sincerely, Alex Nunzi Manager. ...

“It is safe to say that I haven't experienced customer ......”

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Jan 31,2013
Minithumbup
Alex
By: 'Tony'
Jan 31,2013
15 people found
this helpful
It is safe to say that I haven't experienced customer service as good as what I received from Black Katz since I left the States 2 years ago. You would think that with a budget of 2k PCM it would be easy to find a place ...
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“Black Katz is by far the best agency we have ......”

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Jan 18,2013
Minithumbup
Michelle Vanderhyde
By: 'Richard'
Jan 18,2013
5 people found
this helpful
Black Katz is by far the best agency we have used. They took time to understand what kind of place we wanted to rent, provided useful advice, and once we found the flat were extremely efficient in finalising details ahead of the move. All in ...
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“I've been working with Michelle at Black Katz for the ......”

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Jan 17,2013
Minithumbup
Michelle Vanderhyde
By: 'Sarah'
Jan 17,2013
13 people found
this helpful
I've been working with Michelle at Black Katz for the last 4+ years. I have a new tenant every year and the agency has always successfully lined them up so the flat has not been vacant. The tenants themselves have always been reliable and responsible. Each ...
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“I have not worked with an estate agent since moving ......”

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Jan 15,2013
Minithumbup
By: 'Duvall'
Jan 15,2013
3 people found
this helpful
I have not worked with an estate agent since moving to London, so Black Katz was my first. It has left me with a good feeling after hearing horror stories before! I must say that Black Katz were truly exceptional. Nick Cape was great as ...
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“A very poor company to deal with from start to ......”

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Dec 29,2012
Minithumbdown
By: 'Kenny'
Dec 29,2012
5 people found
this helpful
A very poor company to deal with from start to finish. The problems were there from the outset: intimidating phone calls to relatives who had offered to act as guarantors and the carelessness in which their staff left my parents' personal details lying around in ...
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By: Alex Nunzi
Jan 14, 2013
View all comments (3)
Dear Kenny, hope you are well. Sorry it has taken awhile to get back to you, As I did not hear back from you I had to painstakingly call all landlords who own properties in SE23 to ascertain the property you were referring to and then speak to the member of staff who spoke to you also. When your contract ended we asked you to return the keys to us (as stated in your contract) and you only returned one set and you forgot to include the chubb keys for the property. We asked you to ...

“Very professional service and when they promised updates they occurred ......”

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Dec 05,2012
Minithumbup
By: 'peter'
Dec 05,2012
11 people found
this helpful
Very professional service and when they promised updates they occurred in a timely manner On the subject of manner...they were polite and happy to attend viewings at the drop of a hat..even late evening ones...
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“From start to finish it has been a pleasure to ......”

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Nov 04,2012
Minithumbup
By: 'Usman'
Nov 04,2012
1 people found
this helpful
From start to finish it has been a pleasure to deal with Black Katz. When I first came into the office Michael was extremely helpful in understanding my needs and in order to show me only relevant properties. He drove to and from the properties ...
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“As I had only ever rented privately before, I had ......”

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Oct 16,2012
Minithumbup
By: 'David'
Oct 16,2012
1 people found
this helpful
As I had only ever rented privately before, I had very little experience of using estate agents and I wasn't sure what to expect. I've heard some absolute horror stories in the past so, I have to be honest, I was expecting the worst. However, ...
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“We had been struggling to find a property to rent ......”

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Oct 03,2012
Minithumbup
By: 'AABC12'
Oct 03,2012
2 people found
this helpful
We had been struggling to find a property to rent in the Clapham area for a couple of weeks due to how competitive the market is, however had an offer accepted on the first property that we viewed with Black Katz!...
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“Absolutely fantastic experience, from viewing to final key hand over.......”

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Sep 19,2012
Minithumbup
By: 'BecciDive'
Sep 19,2012
2 people found
this helpful
Absolutely fantastic experience, from viewing to final key hand over. Empathetic to circumstances and bent over backwards to help with everything. Have already recommended to friends looking to rent in London....
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“I have flat hunted and rented with Black Katz twice ......”

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Sep 07,2012
Minithumbup
By: 'Emily'
Sep 07,2012
3 people found
this helpful
I have flat hunted and rented with Black Katz twice and have always found them to be more than competent. On my most recent property search I was helped by Nick, who was professional, friendly and attentive. Unlike other agents (not at Black Katz!), Nick ...
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“We are writing to to say how very grateful my ......”

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Aug 31,2012
Minithumbup
Michelle Vanderhyde
By: 'Henshaw'
Aug 31,2012
2 people found
this helpful
We are writing to to say how very grateful my housemates and I are for Black Katz efforts in helping us find a house. It was Micheal and Michelle who dealt with us, and we to make sure people are aware of how fantastic their ...
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“I am without warm water for more 2 weeks now! Stay ......”

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Aug 10,2012
Minithumbdown
By: 'London'
Aug 10,2012
6 people found
this helpful
I am without warm water for more 2 weeks now! Stay away from Black Katz! Before you sign the contract, they are friendly and helpful, however, as soon as you sign a contract with them, they do not care about their tenants anymore! 2 weeks ago my ...
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What agent could do to change your mind?
They could repair my boiler!!!!
Attached Filesnbsp;
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By: Angry Former Tenant
Aug 10, 2012
View all comments (1)
It's so true. All they care about is the money they make from the initial contract signing and then they become such a nightmare to deal with. They have been rude and verbally abusive to me each time I've rung them or emailed them and Chris, a manager in their West Hampstead branch insulted me and raised his voice to me over the telephone, not even listening to my point of view as a client or trying to meet my needs. Worst company I have ever dealt with and they really need to work on their cust ...

“The agent, Michal (Mike) Maslisz, was really a devoted agent. ......”

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Aug 03,2012
Minithumbup
By: 'David'
Aug 03,2012
1 people found
this helpful
The agent, Michal (Mike) Maslisz, was really a devoted agent. We were looking for a flat to rent, alas we were very tight in time, as I came to London (from overseas) for a week in mid July. He was very helspful, took us with ...
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“I have been helped by Michael twice now to assist ......”

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Jul 26,2012
Minithumbup
By: 'Chris'
Jul 26,2012
1 people found
this helpful
I have been helped by Michael twice now to assist me in my property searches. Whilst I have eventually decided to let via other agents, I wanted to drop a note to higly recommend Michael. He showed me many properties which were in my criteria, ...
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“Been looking for over a month, where as other estate ......”

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Jul 10,2012
Minithumbup
By: 'Alice'
Jul 10,2012
1 people found
this helpful
Been looking for over a month, where as other estate agents had stopped calling us back, Salih kept in contact and made sure we found somewhere. He took us to a couple of properties which suited us and gave us lots of information about each ...
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“Fantastic service by all staff. Very informative and a fast ......”

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Jul 01,2012
Minithumbup
By: 'Jodes'
Jul 01,2012
0 people found
this helpful
Fantastic service by all staff. Very informative and a fast and quick hand over of keys. Big thanks to the staff that stayed back on Saturday afternoon so we could collect the keys and move into our new apartment has helped us out big time ...
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By: Blackkatz Clapham
Jul 01, 2012
View all comments (1)
Thanks for your kind words and taking time to write this review. It was really nice of you. We wish you both a happy tenancy. kind regards, Nick and Alex Black Katz Clapham. ...

“Great bloke, literally showed us about 5 properties in 2 days, very ......”

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Jun 28,2012
Minithumbup
By: 'Marc'
Jun 28,2012
8 people found
this helpful
Great bloke, literally showed us about 5 properties in 2 days, very patient, honest, and friendly. Cheers (Mustang) Salih!...
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“Very good estate agent. Quick to get in touch with ......”

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Jun 28,2012
Minithumbup
By: 'JL'
Jun 28,2012
0 people found
this helpful
Very good estate agent. Quick to get in touch with new properties and always on the lookout for other possibilities. All round decent bloke as well....
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“Salih was really helpful and although he was professional he ......”

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Jun 13,2012
Minithumbup
By: 'Vanessa'
Jun 13,2012
1 people found
this helpful
Salih was really helpful and although he was professional he also had a relaxed and friendly manner which made us feel completely at ease....
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“Salih was a pleasure to deal with. As students the ......”

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Jun 07,2012
Minithumbup
By: 'Luiza'
Jun 07,2012
2 people found
this helpful
Salih was a pleasure to deal with. As students the whole process of renting a house was foreign to us and he made everything so easy. Salih made sure we always understood what was expected of us and was very enthusiastic throughout the process. We ...
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“Salih was a real pleasure to work with. He took ......”

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May 03,2012
Minithumbup
By: 'Sarah'
May 03,2012
0 people found
this helpful
Salih was a real pleasure to work with. He took us to see us two properties, when we were only scheduled in to see one, which resulted in us taking 71 Asylum Road. He was friendly, enthusiastic, honest and yet professional. He listened to what we ...
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“Salih is a fantastic agent to work with as he ......”

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May 03,2012
Minithumbup
By: 'Laura'
May 03,2012
0 people found
this helpful
Salih is a fantastic agent to work with as he makes the customers as relaxed as can be while maintaining a high standard of customer service. He not only provides what is promised but goes the extra mile, as he did in helping us find ...
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“Salih is a credit to the Black Katz company, our ......”

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May 02,2012
Minithumbup
By: 'JM'
May 02,2012
0 people found
this helpful
Salih is a credit to the Black Katz company, our dealings with him were brilliant. We managed to find a house on our first viewing and everything was dealt with so brilliantly. He is an absolutely brilliant agent. I have recommended him to a number ...
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“Black Katz have been the most incompetent bunch of liars. ......”

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Apr 14,2012
Minithumbdown
By: 'Josie8492'
Apr 14,2012
4 people found
this helpful
Black Katz have been the most incompetent bunch of liars. They have repeatedly misled us about the property we are currently renting, which I might add has been the most hellish experience of our lives. We are pest infested, and nothing has been done about ...
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By: Alex
Aug 19, 2012
View all comments (3)
Jason, firstly I believe you have trouble reading. Secondly, do not comment on something you know nothing about. No excuses have been made. Why dont you come and visit me in the London bridge office (Address above)and I can show you photos of the disgusting mess (rubbish, cigarette butts...)the flat was left in and I am more than happy to educate you in the letting process too. it is very easy to hide behind a review, but do not comment on my office which you have never ever had any dealings wi ...

“Calvin has on two separate occasions provided invaluable help in ......”

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Mar 22,2012
Minithumbup
By: 'Julie'
Mar 22,2012
4 people found
this helpful
Calvin has on two separate occasions provided invaluable help in finding me a flat to rent. He is always very honest about the pros and cons of a property and unlike many agents, doesn't try the hard 'sell'. Calvin understands clients' concerns and is relentlessly ...
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“Although we didn't end up finding our flat with Black ......”

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Mar 13,2012
Minithumbup
By: 'Sylvia'
Mar 13,2012
3 people found
this helpful
Although we didn't end up finding our flat with Black Katz, I would thoroughly recommend using them. Michael was extremely helpful and was always calling with new potential properties that were within our budget and in the area we wanted (this doesn't always happen with ...
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“from the very beginning, calvin was top notch, knew his ......”

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Mar 08,2012
Minithumbup
By: 'john'
Mar 08,2012
1 people found
this helpful
from the very beginning, calvin was top notch, knew his stuff and didnt try to bamboozle with jargon and sales speak. he was honest about every aspect of the area and property whether good or bad. he is excellent to talk to and took the ...
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“Calvin was very helpful and kept me regularly up-to-date with ......”

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Mar 07,2012
Minithumbup
By: 'robin'
Mar 07,2012
1 people found
this helpful
Calvin was very helpful and kept me regularly up-to-date with available flats in my area and price range. when my requirements changed he helped me find a rep in the area and was very proactive in insuring i was looked after. a good agent who ...
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No image available Michelle Vanderhyde
(32)
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(10)
No image available Tim
(9)
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(8)
No image available Alexandra
(2)
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:28 PM 24/03/2017 by Giuseppe Martellone

Awards won by Black Katz, London SE1 1LL



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Black Katz

Branch - London Bridge \/ Clapham Office, London, SE1