Black Katz
4.3/5, 578 reviews
86% recommended
94% lettings valuation accuracy
91% lettings fee satisfaction



Property Features

We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs. show more We are London's largest lettings-only agent. Our success is due to the simple fact that we treat every landlord and tenant as a person, not a number, each with their own individual needs.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Lettings 94% 91% £310 £9,000
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
77 3 382 68 0 1 0 0 38 9
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Members of
NALS TPOS Lettings TPOS SAGEagent
Images & Videos

“Friendly letting agents...”

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Sep 09,2021
Minithumbup
By: 'Martha'
Sep 09,2021
0 people found
this helpful
I have been dealing with Black Katz as letting agents for 2 years, they have always been accommodating and flexible with requests and the staff are friendly and approachable....
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By: Andrew Black
Sep 13, 2021
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Martha, Many thanks for your review. Really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Erika and Aidan at Black Katz have been fanta......”

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Aug 20,2021
Minithumbup
Erika
Aidan
By: 'Hannah'
Aug 20,2021
0 people found
this helpful
Erika and Aidan at Black Katz have been fantastic in the process of starting a new tenancy - they have been really friendly, helpful and responsive at all times, and Erika in particular has been great at answering our questions and helping to allay the ...
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By: Andrew Black
Aug 26, 2021
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Hannah, Many thanks for your review. Erika and Aidan will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Very responsive and professional...”

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Aug 13,2021
Minithumbup
Tim
By: 'Connor Duke'
Aug 13,2021
0 people found
this helpful
Very responsive and professional. Tim and Erika went out of their way to help us find and settle into our new place....
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By: Andrew Black
Aug 19, 2021
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Connor, Really appreciate your review. Tim and Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Excellent service:)Michelle and Tim were prof......”

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Aug 09,2021
Minithumbup
Tim
Michelle Vanderhyde
By: 'Sotiria'
Aug 09,2021
0 people found
this helpful
Excellent service:)Michelle and Tim were professional and speedy to get me the property I wanted to rent within one week ! Thank you so much guys ☺️...
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By: Andrew Black
Aug 12, 2021
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Sotiria, Many thankd for your review. Michelle and Tim will really appreciate your comments. Pleased you were happy with the service. Regards, Andrew Andrew Black Director ...

“Black Katz have, since the very early 2000s, ......”

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Aug 03,2021
Minithumbdown
By: 'Hal'
Aug 03,2021
1 people found
this helpful
Black Katz have, since the very early 2000s, consistently come with a personal warning of 'not even with a barge-pole' from a number of friends who have used them (spurious 'hard sell' initial manner, total absence of support beyond tenancies being signed including totally dropped ...
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By: Andrew Black
Aug 06, 2021
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Hal, We are truly sorry that you are not happy with Black Katz. Furthermore we can assure you that we tale all complaints very seriously. We have been going since 1992 and let over 50,000 flats and houses and would love to have 100% customer satisfaction and where we don't we always look at how we can improve. You start off being highly critical of Black Katz but you have never used Black Katz. You have never been a customer of Black Katz. Having looked into the matter in detail: 1. ...

“Illegal Deposit Deductions...”

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Jul 30,2021
Minithumbdown
By: 'Molly Derbyshire'
Jul 30,2021
3 people found
this helpful
Black Katz took advantage of us moving out during the first lockdown. We have an email from them confirming that if we used their recommended cleaners they would guarantee the clean. The clean was not up to standard and the Landlord deducted the same cost ...
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By: Andrew Black
Aug 18, 2021
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Molly, We have now fully looked into your complaint. We will email you directly with a response and hope you find this acceptable. We are sorry you felt the need to complain and wish you well for the future. Regards, Andrew Andrew Black Director ...

“Lisa at BlackCatz made the process of startin......”

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Jul 27,2021
Minithumbup
Lisa
By: 'shazia'
Jul 27,2021
0 people found
this helpful
Lisa at BlackCatz made the process of starting our tenancy extremely smooth and efficient! She was incredibly patient and easy to work with!...
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By: Andrew Black
Jul 29, 2021
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Shazia, Many thanks for your review. Lisa is a great member of the Team and will really appreciate it. Thanks again. Regards, Andrew Black Director ...

“Prompt response to emails. Accommodated our ......”

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Apr 29,2021
Minithumbup
Vincenzo
Patricia
By: 'Grace Horan'
Apr 29,2021
0 people found
this helpful
Prompt response to emails. Accommodated our numerous questions and offered an extension for getting documents to them due to issues with my employers systems. Vince was lovely when we met in person and took another video of the flat for us at short notice....
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By: Andrew Black
May 03, 2021
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Grace, Thanks for your review. Vince will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Black Katz...”

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Apr 23,2021
Minithumbup
By: 'philip'
Apr 23,2021
0 people found
this helpful
Hi had a great experience , the staff were polite and very attentive to what we were looking for. They showed us a good variety of flats and we were able to make up our minds much quicker than we anticipated . Really good service which I ...
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By: Andrew Black
May 03, 2021
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Philip, Many thanks for your review, the team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Excellent service, many thanks....”

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Apr 23,2021
Minithumbup
Alex
By: 'Keith'
Apr 23,2021
1 people found
this helpful
Excellent service in renting my property in SE1. Professional, responsive communication and resolved any issues will definitely use again and recommend....
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By: Andrew Black
Apr 26, 2021
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Keith, Many thanks for your review. Really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“Ariel is une of the kindest agents that i hav......”

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Apr 09,2021
Minithumbup
By: 'J.Manuel'
Apr 09,2021
0 people found
this helpful
Ariel is une of the kindest agents that i have seen un London he was very helpful and he provided the BEST service that i ever had. Muchas gracias Ariel. Sos un crack!!...
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By: Andrew Black
Apr 10, 2021
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J. Manuel, Many thanks for your review. Ariel is a great member of the team and will really appreciate it. Thanks again. Regards, Andrew Andrew Black Director ...

“Ariel its not just a lettings negotiator, he ......”

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Mar 31,2021
Minithumbup
Ariel
By: 'Marian'
Mar 31,2021
0 people found
this helpful
Ariel its not just a lettings negotiator, he is the person that you can rely on in every situation that comes up. You go and meet him as a lettings negotiator and end up having a friend. You dont meet many people that would walk ...
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By: Andrew Black
Apr 04, 2021
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Marian, Many thanks for your review. Ariel will be really pleased you were happy with the service. Ariel is a great member of the team. Regards, Andrew Andrew Black Director ...

“Lisa was so helpful, friendly and went comple......”

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Mar 29,2021
Minithumbup
Lisa
By: 'Aimey'
Mar 29,2021
0 people found
this helpful
Lisa was so helpful, friendly and went completely above and beyond to ensure everything was done quickly. Such great service and communication. Couldn't recommend Lisa & Black Katz enough!...
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By: Andrew Black
Apr 04, 2021
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Aimey, Many thanks for your review. Lisa is a great member of the team and will really appreciate your comments. Thanks again. Regards, Andrew Andrew Black Director ...

“I highly recommend Ariel; he was accommodatin......”

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Mar 11,2021
Minithumbup
Ariel
By: 'Alejandra'
Mar 11,2021
0 people found
this helpful
I highly recommend Ariel; he was accommodating, easy-going and professional with us all the time; also a big plus that he speaks Spanish! Thank you so much for all your help and good energy....
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By: Andrew Black
Mar 15, 2021
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Alejandra, Many thanks for your review, Ariel will really appreciate your comments. Pleased you were happy with the service. Regards, Andrew Andrew Black Director ...

“We met ariel, when we are looking for a flat,......”

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Mar 01,2021
Minithumbup
Ariel
By: 'Flor'
Mar 01,2021
0 people found
this helpful
We met ariel, when we are looking for a flat, he was really helpful, very friendly in a professional way, have a very good explanation in terms of property description, skillfull, so we really recommend his service xxxxx...
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By: Andrew Black
Mar 08, 2021
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Flor, We are really pleased you're happy with the service provided by Ariel. He will be really pleased. Many thanks. Regards, Andrew Andrew Black Director ...

“I came to know Ariel when I was in Dear need ......”

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Feb 15,2021
Minithumbup
Ariel
By: 'Wesley Alagbu'
Feb 15,2021
0 people found
this helpful
I came to know Ariel when I was I. Dear need for Accomodation. He took it upon himself as though he was the one in need of the accommodation. Believe me if not for his gentle attitude and always ready to go an extra mile ...
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By: Andrew Black
Feb 21, 2021
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Wesley, Many thanks for your great review. Ariel will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“The agency helped me find a new home quickly,......”

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Feb 14,2021
Minithumbup
Ariel
By: 'Nalini'
Feb 14,2021
0 people found
this helpful
The agency helped me find a new home quickly, meeting all my criteria. Ariel was extremely friendly while keeping the goal of finding me a nice place to live within my budget in mind. Would highly recommend working with him and the rest of the ...
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By: Andrew Black
Feb 15, 2021
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Nalini, Many thanks for your review. Ariel is a great member of the team and will really appreciate your review. Thanks again. Regards, Andrew Andrew Black Director ...

“Ariel was so helpful when we were looking for......”

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Feb 04,2021
Minithumbup
Ariel
By: 'Lauren'
Feb 04,2021
0 people found
this helpful
Ariel was so helpful when we were looking for our apartment, we needed to find one as soon as possible & he helped us find the right one!...
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By: Andrew Black
Feb 05, 2021
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Lauren, Thanks for the great review, much appreciated. Ariel will be really pleased you were happy with the service. Regards, Andrew Andrew Black Director ...

“Ariel you are the BEST! 10 ⭐️ For u!...”

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Feb 04,2021
Minithumbup
Ariel
By: 'Tonie'
Feb 04,2021
1 people found
this helpful
Ariel our Agent was beyond Amazing! He was 200% helpful. I got my amazing flat in minutes because he remembers my request and called me quick. He is like a super hero flash! Brilliant. I couldn't ask for better agent he is just so perfect 5 ⭐️ very ...
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By: Ariel
Feb 04, 2021
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Hi Tonie, Thank you very much for your lovely review, Was nice being able to help you find a property for you. All the best in the new Home Sweet Home! ...

“Blackkatz AMBASSADOR...”

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Feb 02,2021
Minithumbup
Ariel
By: 'Annette'
Feb 02,2021
0 people found
this helpful
I had a brilliant experience with Ariel he was very smiling, very friendly, helpful, efficient, very professional, reliable, very attentif to your request. I deffinitly go back and I recommend 100%....
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By: Ariel
Feb 02, 2021
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Thank you very much Annette and Pascal, Was lovely to meet you and be able to help, All the best in the new home! ...

“Silvia is very friendly and hardworking perso......”

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Feb 02,2021
Minithumbup
Silvia
Ariel
By: 'Isabel'
Feb 02,2021
0 people found
this helpful
Silvia is very friendly and hardworking person. She help to us to find the perfect house. We were looking for a house from one month and with her we find it at the moment....
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By: Andrew Black
Feb 05, 2021
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Isabel, Really pleased you were happy with the service. Silvia will be really pleased. Thanks for the great review. Regards, Andrew Andrew Black Director ...

“Highly efficient and helpful service...”

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Jan 28,2021
Minithumbup
Aidan
Erika
By: 'George'
Jan 28,2021
0 people found
this helpful
Black Katz has been highly efficient and helpful throughout the entire process. They respond quickly to all enquiries and endeavour to ensure that the rental process goes as smoothly as possible....
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By: Andrew Black
Feb 01, 2021
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George, Many thanks for your review, it is much appreciated. The West Hampstead team will be really pleased. Regards, Andrew Andrew Black Director ...

“Black Katx is hlepful...”

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Jan 08,2021
Minithumbup
Morgan
By: 'Shakya'
Jan 08,2021
0 people found
this helpful
So far the Black katz had been helpful. I shall particularly name Morgan who had handled my tenancy issue efficiently and sympathetically...
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By: Andrew Black
Jan 12, 2021
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Shakya, Many thanks for your review. Morgan is a great member of the team and will really appreciate this positive feedback. Thanks again. Regards, Andrew Black Director ...

“Lisa was very helpful and always responded qu......”

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Dec 14,2020
Minithumbup
Lisa
By: 'Naomi'
Dec 14,2020
0 people found
this helpful
Lisa was very helpful and always responded quickly. The process was easy and smooth and the application form was simple....
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By: Andrew Black
Dec 19, 2020
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Naomi, Many thanks for your positive review. Lisa is a great member of the team and will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black Director ...

“I walked into Black Katz Camden with zero exp......”

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Nov 19,2020
Minithumbup
Zia
By: 'Robert'
Nov 19,2020
0 people found
this helpful
I walked into Black Katz Camden with zero expectations except the ones I'd inherited from my previous encounters with estate agencies. The staff at this branch could not have done more to not only completely exceed those expectations, but set an entirely new standard for ...
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By: Andrew Black
Nov 23, 2020
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Robert, Many thanks for the review, much appreciated. Sam and Zia will be really pleased you had a great service. Thanks again. Regards, Andrew Black Director ...

“I had been looking for a place to live in Lon......”

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Sep 25,2020
Minithumbup
By: 'Cavin'
Sep 25,2020
2 people found
this helpful
I had been looking for a place to live in London for months and needed to move in extremely quickly. The staff member Lisa Onion, helped me complete and provide all the paper work with such speed and efficiency as well as made sure I ...
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By: Andrew Black
Sep 28, 2020
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Cavin, Many thanks you your review. Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Black Director ...

“Really great experience!...”

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Sep 24,2020
Minithumbup
By: 'Lucia'
Sep 24,2020
0 people found
this helpful
We had 2 weeks to find and move to a new place, Black Katz made it really easy for us! They showed us a lot of properties until we found the one we liked. Then the admin team was incredibly helpful with all the paperwork and ...
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By: Andrew Black
Sep 28, 2020
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Lucia, Many thanks for your positive review it is much appreciated. Pleased you were happy with the service. Regards, Andrew Black Director ...

“Really poor as an agent. Lacked all sense of ......”

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Sep 14,2020
Minithumbdown
By: 'jshdhgd'
Sep 14,2020
1 people found
this helpful
Really poor as an agent. Lacked all sense of organisation or ownership when problems arose. Their one and only goal was to get viewings done and contracts signed before they abandoned any responsibility. They next resurfaced only once notice had been given and at this ...
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By: Andrew Black
Sep 17, 2020
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Jshdhgd, I am very sorry that you feel the need to complain. We work very hard to provide the very best service which is why we get a lot of positive reviews. Please provide the property address and more details and we will look into matters. Apologies again that you feel the need to complain. Look forward to hearing from you. Regards, Andrew Black Director ...

“Excellent, prompt and efficient service. Patr......”

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Aug 20,2020
Minithumbup
Patricia
By: 'Dipika'
Aug 20,2020
0 people found
this helpful
Excellent, prompt and efficient service. Patricia was very helpful at all times. I highly recommend Black Katz London Bridge. I have used them for a few years and I have always been pleased with their service....
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By: Andrew Black
Aug 24, 2020
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Dipika, Many thanks for your great review. Really pleased you are happy and been using us over the years. Patricia is a very good and very hard working member of the team. Thanks again. Regards, Andrew Black Director ...

“Good experience, no hassle, and just overall ......”

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Aug 17,2020
Minithumbup
Silvia
Erika
By: 'Wilmer'
Aug 17,2020
0 people found
this helpful
Good experience, no hassle, and just overall well thought out and professional from Black Katz! Would definitely recommend to anyone looking for a new home....
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 4:15 PM 25/07/2016 by allAgents

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