Featured Review
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“Erika (based in Black Katz, Hampstead) replie......”
5 Star Review
Mar 21,2022
By:
'Panos'
Mar 21,2022
Branch: London, 22 West Hampstead Mews
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: NW6
Branch: London, 22 West Hampstead Mews
Lettings (as a Tenant)
Postcode: NW6
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Erika (based in Black Katz, Hampstead) replied, in detailed, to all queries we raised before we move in the flat. So, in my view, her help is 5-star rated.
Other than that, when we entered the flat, we realised that there is a serious mould issue, which I would personally expect the letting agent to inform us prior to agreeing. It was not easy to spot when I viewed the flat and I am sure that these things are very well known to the letting agents. It was disappointing I didn't receive the heads up, although the letting agent was very polite/helpful otherwise. I am a tenant that fully respect the property/fulfiling all obligations (including payments) fully/timely and landlords/letting agents can only benefit if they are completely honest with me too.
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Was this helpful?
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Thanks for your 5 star review for Erika, she will be really pleased.
I can assure you that we are always honest with all tenants. If there are outstanding issues in the flat please get in touch with us and we will do all we can to resolve.
Regards,
Andrew
Andrew Black
Director