A very poor company to deal with from start to finish. The problems were there from the outset: intimidating phone calls to relatives who had offered to act as guarantors and the carelessness in which their staff left my parents\' personal details lying around in the office all the way through to the end when, after my tenancy was finished, a member of staff was extremely rude to me in the office.
I nearly forgot to mention the assurances and general half truths we experienced too. "We\'ll get the property professionally cleaned for you" - it was a cesspit. The landlord and agents should have had this sorted beforehand. My landlord apologised but conveniently no-one bothered to reply when I emailed my frustration about this to the agents.
Even when the tenancy was drawing to a close the agents never turned up on time with viewings and rarely phoned (I ended up giving them a spare key). The last time one of their agents was in the property showing someone around, I arrived back from holiday to find all the lights in the flat on. Just another example of not giving a damn about existing tenants but only too quick to get the next contract signed.
I would not recommend this agency.