As I had only ever rented privately before, I had very little experience of using estate agents and I wasn\'t sure what to expect. I\'ve heard some absolute horror stories in the past so, I have to be honest, I was expecting the worst.
However, Kim Welcome did much to dispel my fears and I found her to be courteous, helpful and efficient at every stage of the process. She answered all of my questions (and believe me, I had a lot) very promptly and she played a huge part in the successful completion of the deal.
Couldn\'t really ask for more; highly recommended!