Featured Review
a
“It is safe to say that I haven't experienced customer ......”
5 Star Review
Jan 31,2013
By:
'Tony B.'
Jan 31,2013
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Postcode: SE11
15
people found
this helpful
It is safe to say that I haven't experienced customer service as good as what I received from Black Katz since I left the States 2 years ago. You would think that with a budget of 2k PCM it would be easy to find a place ...
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15
people found
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Featured Review
a
“Recently my housemate and I were looking for new property ......”
5 Star Review
Nov 09,2015
By:
'SouthLondonHappy'
Nov 09,2015
Services: Lettings (as a Tenant)
Rent PCM: £1474
Would you recommend?: Yes
Postcode: SW4
Lettings (as a Tenant)
Rent PCM: £1474
Postcode: SW4
3
people found
this helpful
Recently my housemate and I were looking for new property to rent in South London - we had strict location requirements and set budget - setting a challenge for our Estate Agents in the competitive London rental market!
Tim at Black Katz found the perfect ...
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3
people found
this helpful
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Featured Review
a
“I have dealt with Black Katz for the past 2 years ......”
5 Star Review
Oct 02,2011
By:
'Amar'
Oct 02,2011
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode:
Lettings (as a Landlord)
Postcode:
0
people found
this helpful
I have dealt with Black Katz for the past 2 years and that has given me ample time to really know this letting agent and therefore write this review. Black Katz were more often calling me rather than the other way around (which seems to norm ...
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0
people found
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Featured Review
a
“Super-enthusiastic team at the Sheperds Bush branch - Peter and ......”
5 Star Review
Oct 13,2011
By:
'SL'
Oct 13,2011
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
Super-enthusiastic team at the Sheperds Bush branch - Peter and Jay - who were really persistent with the search for a flat for me. I only had to see 2 properties and instantly feel in love with the second one and am moving in next month! ...
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1
people found
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Featured Review
a
“from the very beginning, calvin was top notch, knew his ......”
5 Star Review
Mar 08,2012
By:
'john and rob'
Mar 08,2012
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Lettings (as a Tenant)
Postcode:
1
people found
this helpful
from the very beginning, calvin was top notch, knew his stuff and didnt try to bamboozle with jargon and sales speak. he was honest about every aspect of the area and property whether good or bad. he is excellent to talk to and took the ...
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1
people found
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“Smooth experience searching for a property to rent...”
5 Star Review
Oct 15,2019
By:
'Matteo De Poli'
Oct 15,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
Really nice experience in finding the proper apartment to rent. Clear process and with them I didn't feel at all the usual hassle and stress searching for apartments in a big city such as London.
Really happy to have found Sandro, who was really professional ...
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0
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“Excellent service, we were always kept in the......”
5 Star Review
Sep 06,2019
By:
'Ashish Kapur'
Sep 06,2019
Services: Lettings (as a Tenant)
Rent PCM: £2470
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £2470
Postcode: SE1
0
people found
this helpful
Excellent service, we were always kept in the loop as to what was going on. In particular Sandro and Michelle were extremely helpful, with Sandro helping us getting the offer through ASAP and Michelle handling all our pre-tenancy enquiries!...
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0
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“Made the whole process fast and easy...”
5 Star Review
Aug 14,2019
By:
'Jessamyn Madden-Aberdein'
Aug 14,2019
Services: Lettings (as a Tenant)
Rent PCM: £2100
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £2100
Postcode: SE1
0
people found
this helpful
After our offer being held and then declined by a private landlord, we ended up having a very short amount of time in which to find a flat: Vincent was incredibly helpful, understood exactly what we were looking for and arranged several viewings in a ...
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0
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“Tim was super helpful showing us the property......”
5 Star Review
Jul 14,2019
By:
'Grace Flower'
Jul 14,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Postcode: SE16
0
people found
this helpful
Tim was super helpful showing us the property out of hours. Gave us lots of information and pleasant, easy to contact estate agent.
Michelle guided us through all the admin and was very prompt and pleasant with emails. She gave us a lot of trust ...
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0
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“The only agent I use!...”
5 Star Review
Apr 12,2019
By:
'Sam'
Apr 12,2019
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW11
Lettings (as a Tenant)
Postcode: SW11
0
people found
this helpful
I came across BlackKatz years ago when I was desperately searching for a place to stay after a bad experience with one of London's bigger agents. The staff at the London Bridge branch were lovely then, as they were this time around. Tim took the ...
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Comment on agent fees
Lower than some of the bigger names, gets you more in terms of service.
0
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5 Star Review
Sep 17,2018
By:
'Izzy'
Sep 17,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Tenant)
Postcode: SE17
0
people found
this helpful
All staff members we worked with were informative and helpful, the whole process of renting was made easy and quick. Any information we asked for was provided and all questions were answered quickly as well. Would definitely recommend to other people looking to rent....
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Comment on agent fees
The fees we paid were the same as my friends using other estate agents have paid, I believe they are reasonable.
0
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5 Star Review
Aug 18,2018
By:
'Caroline and Daniel'
Aug 18,2018
Services: Lettings (as a Tenant)
Rent PCM: £1300
Would you recommend?: Yes
Postcode: SW4
Lettings (as a Tenant)
Rent PCM: £1300
Postcode: SW4
0
people found
this helpful
One of our best experiences with a letting agency. The whole process of renting the house was smooth and easy. Vincenzo went out of his way to find us a place which match our price and requirements, which ended up exceeding our expectations. Patricia was ...
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Comment on agent fees
No hidden fees and nothing out of the ordinary.
0
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5 Star Review
Jul 21,2018
By:
'Alice'
Jul 21,2018
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE17
Lettings (as a Tenant)
Postcode: SE17
0
people found
this helpful
Michelle helped us to secure the property and made moving in a smooth and efficient process. She was very kind and willing to answer any of our questions....
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0
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“Efficient, pleasant service...”
5 Star Review
Apr 09,2018
By:
'tanya'
Apr 09,2018
Services: Lettings (as a Landlord)
Rent PCM: £1400
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £1400
Postcode: SE1
1
people found
this helpful
We used Black Katz in February 2018 to find a tenant and all their staff were a pleasure to work with. Our new tenant also mentioned that their service was good, no hidden fees etc....
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Comment on agent fees
Good fees (5%) for a first-time customer.
1
people found
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“Astig and Patricia were absolutely amazing during the entire process ......”
5 Star Review
Aug 17,2017
By:
'Isabel'
Aug 17,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW11
Lettings (as a Tenant)
Postcode: SW11
1
people found
this helpful
Astig and Patricia were absolutely amazing during the entire process of renting my flat.
Astig explained everything about the process and how much I would have to pay, when and why. This transparency was something I totally appreciated and that made a major difference, after ...
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1
people found
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“Giuseppe played a huge role in helping us find our ......”
5 Star Review
Aug 01,2017
By:
'Bethany'
Aug 01,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE5
Lettings (as a Tenant)
Postcode: SE5
0
people found
this helpful
Giuseppe played a huge role in helping us find our home for the next stage of our student lives. He recommended this lovely big house to us by listening to what we were looking for - he found our house for us rather than us ...
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Comment on agent fees
Good
0
people found
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“The team under the leadership of Alex were absolutely excellent. ......”
5 Star Review
Jul 08,2017
By:
'Stephen Morgan'
Jul 08,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
The team under the leadership of Alex were absolutely excellent. Thank you to everyone for their swift action. Very impressed!...
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0
people found
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“I am very happy I ran into Vince. Exceptional service ......”
5 Star Review
Jul 07,2017
By:
'Andreas'
Jul 07,2017
Services: Lettings (as a Tenant)
Rent PCM: £1820
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £1820
Postcode: SE1
0
people found
this helpful
I am very happy I ran into Vince. Exceptional service provided, helped me out outside business hours, he was very approachable, if busy returned phone calls / text msgs same day. Showed fingertip feeling through giving me a call to let me know that there is ...
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0
people found
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“Black Katz offered an amazing service throughout my flat search ......”
5 Star Review
Apr 25,2017
By:
'CC.'
Apr 25,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
Black Katz offered an amazing service throughout my flat search and were very efficient. A special thank you to Alexandra who went above and beyond to find us a lovely place to call home....
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0
people found
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“Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't ......”
5 Star Review
Apr 07,2017
By:
'Holly Maunders'
Apr 07,2017
Services: They manage our building
Would you recommend?: Yes
Postcode: SW17
They manage our building
Postcode: SW17
0
people found
this helpful
Giuseppe was absolutely fantastic! Often, my experience with agencies hasn't been that positive (don't worry, this has never included Black Katz!). He really made the whole process so easy, was very knowledgeable, went the extra mile to see if the office was open for us ...
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0
people found
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“Alexandra is the best real estate agent in London, she ......”
5 Star Review
Apr 06,2017
By:
'Gege 1001'
Apr 06,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE16
Lettings (as a Tenant)
Postcode: SE16
1
people found
this helpful
Alexandra is the best real estate agent in London, she helped to find a flat in a couple of days, she managed to match all my criterias and she is really pro-active and supportive.
I highly recommend Alexandra...
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1
people found
this helpful
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“Great service, very helpful and professional.Giuseppe understood what we ......”
5 Star Review
Apr 04,2017
By:
'Frances'
Apr 04,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
Great service, very helpful and professional.
Giuseppe understood what we were after and took the initiative to find us a flat that was exactly what we wanted.
Patricia was very punctual in responding to any queries we had and ensuring everything was processed in time ...
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0
people found
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“Michelle was great at getting back to us about our ......”
5 Star Review
Mar 31,2017
By:
'Jack Chard'
Mar 31,2017
Services: Lettings (as a Tenant)
Rent PCM: £1850
Would you recommend?: Yes
Postcode: SW9
Lettings (as a Tenant)
Rent PCM: £1850
Postcode: SW9
0
people found
this helpful
Michelle was great at getting back to us about our many questions. Minimal hassle to get us into the new flat....
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Comment on agent fees
okay. I am still not exactly sure what they are really for.
0
people found
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“Very nice and friendly. Not annoying as many London agents ......”
4 Star Review
Mar 24,2017
By:
'Aleksei'
Mar 24,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
1
people found
this helpful
Very nice and friendly. Not annoying as many London agents are. Seems very like a very genuine and enthusiastic guy....
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1
people found
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“My partner and I have just secured a rental apartment ......”
5 Star Review
Mar 21,2017
By:
'Victoria R'
Mar 21,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
My partner and I have just secured a rental apartment in Borough. Vince has been brilliantly throughout the process. He helped us negotiate a good price for the property, and kept us up to date with all communications with the landlord. He is enthusiastic about ...
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Comment on agent fees
Black Katz charges an admin fee of around £180. Although pricey, I understand it to be fairly common in the market.
0
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“Vincent is fantastic, he is efficient, very helpful and goes ......”
5 Star Review
Feb 15,2017
By:
'Justine'
Feb 15,2017
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Postcode: SE1
0
people found
this helpful
Vincent is fantastic, he is efficient, very helpful and goes above and beyond. A credit to the company, I would recommend his services to anyone. He went out of his way to show me 2 properties at short notice, on a Saturday afternoon (after working hours) ...
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Comment on agent fees
Reasonable - feel admin fees being charged per person rather than per property is a little excessive
0
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“Vincenzo was really warmed and friendly in full time to ......”
4 Star Review
Feb 03,2017
By:
'Pablo'
Feb 03,2017
Services: Lettings (as a Tenant)
Rent PCM: £1190
Would you recommend?: Yes
Postcode: SE11
Lettings (as a Tenant)
Rent PCM: £1190
Postcode: SE11
0
people found
this helpful
Vincenzo was really warmed and friendly in full time to view the properties selected for me.
The only inconvenient is that I didn't have any 100% confirmation of the tenancy till one day before moving, which is making u feel insecure....
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Comment on agent fees
The fees I think were resalable comparing other agent's fees. Really happy with them.
0
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“This has been my first time renting a property through ......”
5 Star Review
Nov 17,2016
By:
'alicecmoore'
Nov 17,2016
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SW17
Lettings (as a Tenant)
Postcode: SW17
0
people found
this helpful
This has been my first time renting a property through Black Katz and it's been an incredibly smooth and easy process. They kept us fully updated whilst we were negotiating an offer, great communication, and then a very quick turnaround on referencing and pre move-in ...
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0
people found
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“I have used Black Katz for several years now. The ......”
5 Star Review
Nov 11,2016
By:
'Michelle Milner'
Nov 11,2016
Services: Lettings (as a Landlord)
Rent PCM: £2
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Landlord)
Rent PCM: £2
Postcode: SE1
0
people found
this helpful
I have used Black Katz for several years now. The tenants I have had have been very good. Black Katz has done their work very well as I have never had problems with rent and the tenants are responsible. The flat is rented quickly, the ...
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Comment on agent fees
All the people at the Southwark Borough branch and Michelle Vanderhyde in particular have been exemplary.
0
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“Michelle was absolutely brilliant throughout the process of us renting ......”
5 Star Review
Oct 11,2016
By:
'LS'
Oct 11,2016
Services: Lettings (as a Tenant)
Rent PCM: £2448
Would you recommend?: Yes
Postcode: SE1
Lettings (as a Tenant)
Rent PCM: £2448
Postcode: SE1
0
people found
this helpful
Michelle was absolutely brilliant throughout the process of us renting a property through Black Katz: helpful, efficient, knowledgeable, friendly and professional.
Black Katz was a great lettings agency overall: listening to our requirements, only showing us properties in the area/price bracket we wanted, organising ...
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Comment on agent fees
Agent fees are part of most lettings and Black Katz is competitive in the marketplace.
0
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Many thanks for your positive review.
Really pleased you had a great experience with Vincent and Michelle.
Thanks again for your review, much appreciated.
Regards,
Andrew Black
Director