“Street Ahead agents are really good and timely when it ......”
3 Star Review
Jun 26,2014
By:
'L&C'
Jun 26,2014
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: SE27
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE27
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Street Ahead agents are really good and timely when it comes in renewing the contract, asking for money, documents to be signed form tenants. They do lack on the other way, they often do not return calls, do not answer to email, 90% of time, when you ask about a specific person, that one is not in the office or has left with no notice to the customer we nobody was actually taking care of our tenancy because they did not appointed another agent. If you do need something from them, you need to step in the branch and say I'm not leaving until I have what I need.
What agent could do to change your mind?
a bit more proactivness with tenants in term of responding to their needs, not only remembering them when they need to renew the contract!
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