I’d give zero if I could. After being pressured to rent a property that was promised to us in a clean and fixed up state, this never happened. Our first night - the window fell out and I’m not even joking. Dodgy electrics, ... read full review
Gareth has been extremely, friendly, helpful, polite and professional young man. Always available. Highly I recommend you this gentle man.... read full review
I was robbed in the property rented through Streets Ahead !!! They have fired Samuel Shinar after he had promised that they will replace balcony door in the flat, as they weren't closing properly. I've lost £20k in cash and personal belongings because of them !! Stay ... read full review
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(1)
Firstly, let me apologise for the level of service you experienced with Streets Ahead and I would be very appreciative if you could contact me to discuss your experience in more detail. We strive on giving our customers the best service possible and are always looking to improve. Please give me a call on 0208-655-1300 when you have a moment to speak ...
“Never trust their word...”
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1 Star Review
Apr 04,2019
By:
'Sandeep'
Apr 04,2019
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Services: Lettings (as a Tenant)
Rent PCM: £1250 Would you recommend?: No
Postcode: CR9
I'm pretty new to the UK and decided to rent a property in Croydon. I was looking out for the property which accepts PETS and i got in touch with an agent from Streets Ahead. He showed me a couple of properties stating that the ... read full review
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(1)
Dear Sandeep,
Firstly, let me apologise for the level of service you experienced with Streets Ahead and I would be very appreciative if you could contact me to discuss your experience in more detail. We strive on giving our customers the best service possible and are always looking to improve. Please give me a call on 0208-655-1300 when you have a moment to speak. ...
“Super! A* communication!...”
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5 Star Review
Apr 02,2019
By:
'Ella'
Apr 02,2019
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE19
0people found this helpful
Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!... read full review
Lee Lavender was not only very kind and professional, but also very understanding about our busy schedules. He did not waste our time, but only showed us properties he knew, we would be interested of.
Definitely would use his services again in the future.
We ... read full review
Branch: London, 4 - 8 Westow Street
Services: Sales (as a Buyer)
Sold price: £460000 Would you recommend?: Yes
Postcode: CR7
Branch: London, 4 - 8 Westow Street
Sales (as a Buyer)
Sold price: £460000 Postcode: CR7
0people found this helpful
A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ... read full review
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE19
0people found this helpful
Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal
Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ... read full review
“Excellent service from Christopher Blake, streets ahead...”
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5 Star Review
Dec 10,2018
By:
'Edith'
Dec 10,2018
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE20
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE20
0people found this helpful
I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime.... read full review
Branch: Coulsdon, 148 Brighton Road
Services: Sales (as a Buyer)
Sold price: £300000 Would you recommend?: Yes
Postcode: CR5
Branch: Coulsdon, 148 Brighton Road
Sales (as a Buyer)
Sold price: £300000 Postcode: CR5
0people found this helpful
Lee Lavender knew exactly what I was looking for and found the right house for me in a short space of time. He has been very professional, friendly and helpful and has made this a pleasant experience.
Everyone I have spoken to at this branch ... read full review
My initial experience with Sophia and Layla was positive no complaints. Even the lady who did our check in was professional and polite. However the property manager cherelle muschette is incompetent, rude, and dismissive. In all my years as a professional, I have never come ... read full review
property in question 43 foxey lane purley now marketed as beautifull 5 bedroom gated property after my experience took 7 weeks to neogotiate and given date and then went back on word landlady callled tia disgrasfull ;lady no morals or backbone greedy unproffesional lettings team tell u what ... read full review
Comment on agent fees
rip of prices what deposit even before anything happens
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Services: Sales (as a Buyer)
Sold price: £340000 Would you recommend?: Yes
Postcode: CR0
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Sales (as a Buyer)
Sold price: £340000 Postcode: CR0
0people found this helpful
We've been dealing with Marina Steel. Fantastic service, very professional, great follow up & always contactable (even weekends). Thanks Marina.... read full review
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually ... read full review
Thank you to Kunal and Alexandra for getting asking price offers on my flat almost as soon as i gave them the keys - for a prospective landlord, you cant ask for more than that.... read full review
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(1)
Absolute joke of an agent. Failed to pass on tenants deposit for me to register, ended up getting them to do and its been done LATE.
Had to chase them for landlords statement for first months rent.
2nd payment is now a week late and no word from them as to why or where it is, I have had to chase them. Would avoid like the plague. ...
“Autumn Bailey is the best!!...”
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5 Star Review
Aug 21,2018
By:
'Paula Garcia'
Aug 21,2018
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Rent PCM: £1200 Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Rent PCM: £1200 Postcode: SE19
0people found this helpful
Autumn Bailey is the best agent! She has helped a lot. She always try to find the perfect home for you, according to your preferences. Besides, she is so helpful and so kind!
I strongly recommed contact her for making your move much more easier!!... read full review
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Rent PCM: £1175 Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Rent PCM: £1175 Postcode: SE19
0people found this helpful
Autumn made our house hunting experience a complete joy! She was extremely efficient and honest. She gave us solid advice and worked very hard and quickly to get us a great price on a beautiful property. She clearly loves her job and this shows through ... read full review
I have had a very disappointing experience dealing with Streets Ahead. I paid my deposit to them at the end of June ready to move into a property for the 31st. When viewing said property I was told that the total costs to move in ... read full review
We have recently started renting a property with streets ahead and all we can say is that we are VERY disappointed with the customer service provided throughout the whole process. The agent that showed us the property and organised things was helpful but it was ... read full review
Comment on agent fees
I didn’t feel over the moon paying agency fee’s since I wasn’t happy with the service they provided to me.
View all comments
(1)
Dear Jade,
I am really sorry to hear that you have had such a bad experience with Streets Ahead as we strive on giving the best customer service to all of our clients. I unfortunately can not locate any information with regards to your move so if you can contact me or pop into the office we will make sure we get to the bottom of what exactly happened so it does not occur again and make sure that you are also looked after for any inconvenience caused to you. I have also spoken to all relevant ...
“Mrs Colette Brackley...”
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5 Star Review
Aug 03,2018
By:
'Colette'
Aug 03,2018
Branch: Purley, 936 Brighton Road
Services: Sales (as a Vendor)
Sold price: £565000 Would you recommend?: Yes
Postcode: CR8
Branch: Purley, 936 Brighton Road
Sales (as a Vendor)
Sold price: £565000 Postcode: CR8
2people found this helpful
Throughout our communication & conversations while selling my property I found Sam to be professional, courteous, respectful and friendly. He made the complete process as easy as possible and as I was selling as a single person this was very important to me.... read full review
We have rented our 2 bed flat out with Maxine. Maxine is an excellent communicator, she is calm, organised and very committed. She found us great tenants quickly as promised, and delivered everything on time, reliably, and professionally. She is a pleasure to deal with.
Her ... read full review
“Gemma Greasley the best estate agent in London!...”
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5 Star Review
Aug 01,2018
By:
'Athbah M'
Aug 01,2018
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE19
1people found this helpful
I can't express how amazing Gemma Greasley is. The properties she showed us (and they were many!) were all perfect, exactly what me and my partner wanted. It was the first time an estate agent actually listened to our needs and wants and didn't try ... read full review
“Dealt with Cherelle, been an absolute nightmare. Waiting for my ......”
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1 Star Review
Jan 24,2018
By:
'YouknowwhoIam'
Jan 24,2018
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: CR5
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: CR5
3people found this helpful
Dealt with Cherelle, been an absolute nightmare. Waiting for my deposit to be paid back. Moved out beginning of September last year, now about to enter February. Every time it's a story as to why I haven't been paid. Joke, stay well away from this * ... read full review
“My experience with Streets Ahead was fantastic - I was ......”
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5 Star Review
Jan 19,2018
By:
'Fantastic all round, dedicated team.'
Jan 19,2018
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR8
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: CR8
2people found this helpful
My experience with Streets Ahead was fantastic - I was urgently looking to relocate me and my family of five for a fresh start and even in stressful times, Autumn Bailey lightened the tone by always being optimistic and bubbly. She was incredibly professional at ... read full review
“I would rate 0 stars for streets ahead as they made ......”
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1 Star Review
Nov 04,2017
By:
'Vivek Jayarajan'
Nov 04,2017
Branch: Croydon, 263 High Street
Services: Lettings (as a Tenant)
Rent PCM: £1150 Would you recommend?: No
Postcode: CR0
Branch: Croydon, 263 High Street
Lettings (as a Tenant)
Rent PCM: £1150 Postcode: CR0
8people found this helpful
I would rate 0 stars for streets ahead as they made us go through hell - Please don't go anywhere near them at all. * We were supposed to move into a new rented apartment last Saturday -when we went there to collect the keys , the house ... read full review
“I would like to strongly warn any landlords against using ......”
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1 Star Review
Nov 03,2017
By:
'Landlords, do not use this company!'
Nov 03,2017
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SE20
Branch: London, 4 - 8 Westow Street
Lettings (as a Landlord)
Postcode: SE20
6people found this helpful
I would like to strongly warn any landlords against using this agency when letting your property.
Every aspect of their service has been full of errors and delays. The day before the tenants moved in, we had not received any references or a tenancy agreement, ... read full review
Comment on agent fees
Landlord’s fees would have been reasonable if the service had been provided effectively. Tenants fees are unfair, even if the service had been provided competently.
“I would like to express my gratitude to Myles Blair ......”
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5 Star Review
Oct 31,2017
By:
'Baz'
Oct 31,2017
Branch: Croydon, 263 High Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: CR0
Branch: Croydon, 263 High Street
Lettings (as a Tenant)
Postcode: CR0
0people found this helpful
I would like to express my gratitude to Myles Blair and Layla Manning from Streets Ahead Croydon Branch for their attentive and excellent service throughout my property search/viewing till getting the keys for my new apartment!
I would highly recommend Streets Ahead, specially Myles ... read full review
“I am very impressed with Amy Dean, she is professional, ......”
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5 Star Review
Oct 25,2017
By:
'Ife Adaobi'
Oct 25,2017
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: SE19
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Postcode: SE19
1people found this helpful
I am very impressed with Amy Dean, she is professional, efficient, prompt, at the same time, friendly. I was instantly comfortable with her. She's also attentive to the client's needs, this was evident from how she was able to find properties tailored to my expectations ... read full review
“I don't have anything good to say about StreetsAhead. I ......”
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1 Star Review
Oct 22,2017
By:
'Pemdevon'
Oct 22,2017
Branch: London, 4 - 8 Westow Street
Services: Lettings (as a Tenant)
Rent PCM: £1300 Would you recommend?: No
Postcode: CRO
Branch: London, 4 - 8 Westow Street
Lettings (as a Tenant)
Rent PCM: £1300 Postcode: CRO
5people found this helpful
I don't have anything good to say about StreetsAhead. I rented a house in Croyden. I was after an apartment but was swayed by the assurance by StreetsAhead that a Grass gutter (mower) was provided by the owner to do the back yard maintenance. On ... read full review
Comment on agent fees
Agents fees are a joke, They use other leases as a "template" with errors relating to other leases. When I raised this they told me that you only read the first part, not the back part. These amateurs have no understanding of contract law
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Best Overall Agent in SE19 