88% sales valuation accuracy
81% sales fee satisfaction
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...left to get your reviews in for the
2024
allAgents People Awards
Latest Reviews
View all Reviews 1605Featured Review
a
reviewed by 'Aleksandar'
6th Nov 2023
reviewed by 'Lukman'
5th Jul 2023
reviewed by 'Ant'
20th Dec 2022
reviewed by 'Tom'
15th Dec 2022
reviewed by 'Theresa'
19th Nov 2022
reviewed by 'Basak & Yagiz'
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 88% | 81% | £175,000 | £777,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 231 | 35 | 690 | 72 | 178 | 3 | 265 | 2 | 113 | 16 |
Opening Hours
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Streets Ahead Branches (view all 7)
Featured Review
a
Aug 23,2019
Aug 23,2019
35
people found
this helpful
this helpful
Deceitful, time wasting, careless people. You will lose money regardless being a buyer of seller. Just avoid them.
# Introduction
In the beginning, everything look it was on my side, except the time frame, so from the start I clearly communicated to each party that time ...
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Apr 07,2020
Apr 07,2020
0
people found
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I would like to award five stars to Lucas Oliveira at Streets Ahead Croydon. He dealt with everything promptly and efficiently for me, getting my tenants’ deposit returned to them and check out fee refunded to them as I did the check-out myself. After struggling ...
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Mar 11,2020
Mar 11,2020
0
people found
this helpful
this helpful
I can not speak highly enough of Gemma, she went above & beyond helping me. She was easily reachable, and was so friendly and made the whole experience stress free for me.
She honestly has been a total angel....
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Mar 10,2020
Mar 10,2020
0
people found
this helpful
this helpful
Dishonest people at Street Ahead Croydon. Took reservation fee of £350. The document given clearly says if you should change your mind and we have already referenced you, we will deduct the cost of £138.00 (Incl. VAT) per tenant referenced and refund the remainder. Didn't get any ...
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Mar 10, 2020
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(1)
Dear S Pawar,
Many thanks for your comments above and we take all feedback very seriously. If you feel that you have been treated in the wrong manner, please do not hesitate to contact me to discuss this further.
Kind regards,
Kunal Patel
Lettings Manager
020 8655 1300 ...
Feb 28,2020
Feb 28,2020
0
people found
this helpful
this helpful
Gemma was as usual amazing!! She assisted us the last time we moved and again this time. Very professional and helpful with every detail!! It’s always a very positive experience when dealing with Gemma....
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Feb 27,2020
Feb 27,2020
0
people found
this helpful
this helpful
This could've turned into a negative experience for me if it wasn't for Alex. In all I dealt with 3 different different team members and while the other two left me somewhat high and dry feeling confused about what was happening, lots of unanswered questions and ...
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Feb 26,2020
Feb 26,2020
3
people found
this helpful
this helpful
The staff at Streets ahead are all very polite , but completely useless . I have a catalogue of complaints about them , ranging from simply not relaying messages from the tenants that something was wrong in the flat , to not getting the flat cleaned before new tenants ...
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Dec 26,2019
Dec 26,2019
0
people found
this helpful
this helpful
One start is way too high to describe this agency!
I honestly have no idea how people have 5* experience!
We had to deal with a leak for over 6weeks!!!
At first I was flooded trough the fire alarm. Then they said it has been sorted. ...
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Oct 30,2019
Oct 30,2019
0
people found
this helpful
this helpful
Iv used other estate agency’s before in the past and the experience has been slow and not the best service.but I viewed 2 property’s with a polite and very helpful young lady Jordan Thorpe and the experience this time was great.. great service ...
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Oct 21,2019
Oct 21,2019
0
people found
this helpful
this helpful
My husband and I recently sold our home through Streets Ahead. We initially decided to market the property through another local agent as we heard their fee was cheap. They failed miserably and we were at this point quite desperate to move as we found ...
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Oct 20,2019
Oct 20,2019
0
people found
this helpful
this helpful
Told lies and wasted everyone’s time.
Avoid at all costs. Just filling appointments in the diary and showing properties at prices which are now sold....
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Oct 15,2019
Oct 15,2019
0
people found
this helpful
this helpful
Robin and Jamie Dore were very helpful, honest and understanding. They returned calls when message was left. I was kept up to date all through the process, at no time did i feel i didn't know what was going on....
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Oct 03,2019
Oct 03,2019
0
people found
this helpful
this helpful
What can I say? The service we've received from Lee, Kai and Mary Jane has been second to none throughout the buying process of our new family home! I can't speak more highly of this team - a testament to the high standards of customer ...
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Sep 30,2019
Sep 30,2019
0
people found
this helpful
this helpful
I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search.
Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch ...
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Sep 26,2019
Sep 26,2019
0
people found
this helpful
this helpful
Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with her...
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Sep 25,2019
Sep 25,2019
0
people found
this helpful
this helpful
Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that ...
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Sep 24,2019
Sep 24,2019
0
people found
this helpful
this helpful
I have a mixed experience with estate agents however I'm giving a good review as Jordan has been really helpful and patient with me having such a hectic schedule she helped to guide me through the process. I had some minor hiccups but all sorted ...
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Sep 12,2019
Sep 12,2019
0
people found
this helpful
this helpful
Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. ...
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Sep 10,2019
Sep 10,2019
0
people found
this helpful
this helpful
Dan Drury helped me out of a difficult situation as I needed a short let with short notice. He was very helpful and somehow managed to find me the ideal property and also in an ideal location in the time I needed it. He did ...
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Jul 16,2019
Jul 16,2019
1
people found
this helpful
this helpful
I’d give zero if I could. After being pressured to rent a property that was promised to us in a clean and fixed up state, this never happened. Our first night - the window fell out and I’m not even joking. Dodgy electrics, ...
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Jul 17, 2019
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(1)
Hi Alex,
Many thanks for your comments and I am extremely sorry to hear that you had such a bad experience with Streets Ahead. We strive on providing the best customer service to all our clients and would appreciate you calling me on 0208-655-1300 to discuss the issues you came across to see if we could come up with a suitable solution.
Hope to hear from you soon.
Regards
Kunal Patel
Lettings Manager ...
Jun 27,2019
Jun 27,2019
0
people found
this helpful
this helpful
Gareth has been extremely, friendly, helpful, polite and professional young man. Always available. Highly I recommend you this gentle man....
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May 28,2019
May 28,2019
0
people found
this helpful
this helpful
I was robbed in the property rented through Streets Ahead !!! They have fired * after he had promised that they will replace balcony door in the flat, as they weren't closing properly. I've lost £20k in cash and personal belongings because of them !! Stay away from ...
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Comment on agent fees
Dodgy
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Aug 24, 2019
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(2)
I was never fired. I resigned my post 4 months prior to this review being posted? ...
Apr 04,2019
Apr 04,2019
0
people found
this helpful
this helpful
I'm pretty new to the UK and decided to rent a property in Croydon. I was looking out for the property which accepts PETS and i got in touch with an agent from Streets Ahead. He showed me a couple of properties stating that the ...
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Comment on agent fees
bad
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Apr 05, 2019
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(1)
Dear Sandeep,
Firstly, let me apologise for the level of service you experienced with Streets Ahead and I would be very appreciative if you could contact me to discuss your experience in more detail. We strive on giving our customers the best service possible and are always looking to improve. Please give me a call on 0208-655-1300 when you have a moment to speak. ...
Apr 02,2019
Apr 02,2019
0
people found
this helpful
this helpful
Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!...
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Comment on agent fees
Cheaper than some of the bigger companies!
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Yes
Jan 27,2019
Jan 27,2019
1
people found
this helpful
this helpful
Lee Lavender was not only very kind and professional, but also very understanding about our busy schedules. He did not waste our time, but only showed us properties he knew, we would be interested of.
Definitely would use his services again in the future.
We ...
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Jan 11,2019
Jan 11,2019
0
people found
this helpful
this helpful
A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ...
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Dec 20,2018
Dec 20,2018
0
people found
this helpful
this helpful
Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal
Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ...
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Comment on agent fees
It is a good .
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Yes
Dec 10,2018
Dec 10,2018
0
people found
this helpful
this helpful
I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime....
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Comment on agent fees
Good
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Yes
Nov 28,2018
Nov 28,2018
0
people found
this helpful
this helpful
Lee Lavender knew exactly what I was looking for and found the right house for me in a short space of time. He has been very professional, friendly and helpful and has made this a pleasant experience.
Everyone I have spoken to at this branch ...
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Nov 01,2018
Nov 01,2018
2
people found
this helpful
this helpful
My initial experience with Sophia and Layla was positive no complaints. Even the lady who did our check in was professional and polite. However the property manager cherelle muschette is incompetent, rude, and dismissive. In all my years as a professional, I have never come ...
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Comment on agent fees
Bad
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Yes
Oct 27,2018
Oct 27,2018
2
people found
this helpful
this helpful
property in question 43 foxey lane purley now marketed as beautifull 5 bedroom gated property after my experience took 7 weeks to neogotiate and given date and then went back on word landlady callled tia disgrasfull ;lady no morals or backbone greedy unproffesional lettings team tell u what ...
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Comment on agent fees
rip of prices what deposit even before anything happens
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure available.
Best Letting Agent in SE19 
