80% sales valuation accuracy
67% sales fee satisfaction
Aug 27,2018
Aug 27,2018
1
people found
this helpful
this helpful
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually been confirmed.
Complete time wasters, difficult to deal with and extremely unprofessional.
Complete time wasters, difficult to deal with and extremely unprofessional.
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Latest Reviews
30th Sep 2019
reviewed by 'Sherrelle'
26th Sep 2019
reviewed by 'Galina'
25th Sep 2019
reviewed by 'Gene Andrew Doyley'
12th Sep 2019
reviewed by 'Mario Resurreccion'
10th Sep 2019
reviewed by 'Sonia Frainetti'
2nd Apr 2019
reviewed by 'Ella'
Opening Hours
Address
Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 67% | £250,000 | £777,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 141 | 18 | 468 | 29 | 35 | 0 | 42 | 0 | 41 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Streets Ahead Branches (view all )
Sep 30,2019
Sep 30,2019
0
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I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search.
Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch ...
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Sep 26,2019
Sep 26,2019
0
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Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with her...
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Sep 25,2019
Sep 25,2019
0
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Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that ...
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Sep 12,2019
Sep 12,2019
0
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this helpful
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Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. ...
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Sep 10,2019
Sep 10,2019
0
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Dan Drury helped me out of a difficult situation as I needed a short let with short notice. He was very helpful and somehow managed to find me the ideal property and also in an ideal location in the time I needed it. He did ...
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Apr 02,2019
Apr 02,2019
0
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Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!...
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Comment on agent fees
Cheaper than some of the bigger companies!
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Jan 11,2019
Jan 11,2019
0
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A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ...
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Dec 20,2018
Dec 20,2018
0
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Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal
Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ...
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Comment on agent fees
It is a good .
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Dec 10,2018
Dec 10,2018
0
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I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime....
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Comment on agent fees
Good
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Aug 27,2018
Aug 27,2018
1
people found
this helpful
this helpful
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually ...
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Aug 21,2018
Aug 21,2018
0
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Autumn Bailey is the best agent! She has helped a lot. She always try to find the perfect home for you, according to your preferences. Besides, she is so helpful and so kind!
I strongly recommed contact her for making your move much more easier!!...
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Comment on agent fees
Good
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Aug 20,2018
Aug 20,2018
0
people found
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Autumn made our house hunting experience a complete joy! She was extremely efficient and honest. She gave us solid advice and worked very hard and quickly to get us a great price on a beautiful property. She clearly loves her job and this shows through ...
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Aug 01,2018
Aug 01,2018
1
people found
this helpful
this helpful
I can't express how amazing Gemma Greasley is. The properties she showed us (and they were many!) were all perfect, exactly what me and my partner wanted. It was the first time an estate agent actually listened to our needs and wants and didn't try ...
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Jan 24,2018
Jan 24,2018
3
people found
this helpful
this helpful
Dealt with Cherelle, been an absolute nightmare. Waiting for my deposit to be paid back. Moved out beginning of September last year, now about to enter February. Every time it's a story as to why I haven't been paid. Joke, stay well away from this * ...
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Jan 19,2018
Jan 19,2018
2
people found
this helpful
this helpful
My experience with Streets Ahead was fantastic - I was urgently looking to relocate me and my family of five for a fresh start and even in stressful times, Autumn Bailey lightened the tone by always being optimistic and bubbly. She was incredibly professional at ...
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Comment on agent fees
Good.
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Nov 03,2017
Nov 03,2017
6
people found
this helpful
this helpful
I would like to strongly warn any landlords against using this agency when letting your property.
Every aspect of their service has been full of errors and delays. The day before the tenants moved in, we had not received any references or a tenancy agreement, ...
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Comment on agent fees
Landlord’s fees would have been reasonable if the service had been provided effectively. Tenants fees are unfair, even if the service had been provided competently.
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Oct 25,2017
Oct 25,2017
1
people found
this helpful
this helpful
I am very impressed with Amy Dean, she is professional, efficient, prompt, at the same time, friendly. I was instantly comfortable with her. She's also attentive to the client's needs, this was evident from how she was able to find properties tailored to my expectations ...
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Oct 22,2017
Oct 22,2017
5
people found
this helpful
this helpful
I don't have anything good to say about StreetsAhead. I rented a house in Croyden. I was after an apartment but was swayed by the assurance by StreetsAhead that a Grass gutter (mower) was provided by the owner to do the back yard maintenance. On ...
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Comment on agent fees
Agents fees are a joke, They use other leases as a "template" with errors relating to other leases. When I raised this they told me that you only read the first part, not the back part. These amateurs have no understanding of contract law
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Oct 19,2017
Oct 19,2017
2
people found
this helpful
this helpful
Sold and bought a house with them in 2017. Great service! Very efficient and professional. All the staff members I have met have been friendly and approachable. All emails and phone calls responded to, promptly. Very good at resolving issues. Not aggressive in their approach. Managed ...
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Comment on agent fees
Reasonable
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Oct 12,2017
Oct 12,2017
4
people found
this helpful
this helpful
I am not a happy landlord my rent is paid by the tenant on the 6th of each month and for the last 3 month I have to call the office in Crystal Palace to get the money's paid into my account as this has stopped ...
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Oct 04,2017
Oct 04,2017
1
people found
this helpful
this helpful
I'm very pleased with Streets ahead and especially with agent Autumn Bailey. She is a very hardworking person and doing her job fast and carefully. I used to have had a quite bad experience with some agents from other companies but it's not about Autumn ...
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Comment on agent fees
Good
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Aug 03, 2018
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(1)
We really want to say that we are very happy with our new home .Thank you very much Alexandra Brown. ...
Oct 03,2017
Oct 03,2017
4
people found
this helpful
this helpful
They would rename the company Sreets Behind
They are not interested in what is going on in the property
They are making no efford to collect rent
My property was left uninhabitable by the tenant despite me coplaining to the agent for years that one ...
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Comment on agent fees
Bad
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Sep 13,2017
Sep 13,2017
1
people found
this helpful
this helpful
Thank you to Amy Dean for all your help in trying to find my fiance and I furnished property. She really went above and beyond to sort us oyt. Highly professional, personable service....
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Comment on agent fees
Reasonablr
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Sep 06,2017
Sep 06,2017
4
people found
this helpful
this helpful
If I could I would give zero stars as a rating as that is a more accurate rating.
I am sorry to say that these two individuals, Nick and Autumn, are two of the rudest, most dishonest "professionals" I have had to deal with. They ...
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Comment on agent fees
I think the fees are higher than they should be.
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Aug 11,2017
Aug 11,2017
9
people found
this helpful
this helpful
Worst estate agent I ever used! moved very dodgy tenants into my property very quickly, ran up arrears of thousands ££ and letting manager kept making excuses about evicting tenants.
I had to get involved to evict my tenants after 10 months! Got the property back in ...
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Comment on agent fees
bad
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Mar 31, 2018
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(1)
Crystal Palace office is not good to deal with. I live next door to a property managed by SA. Rubbish is piling up in the front garden. I have had numerous contacts with SA via e-mail (never replied to) and phone (calls rarely returned). They make promises about coming to clear the rubbish bit it never happens. A bad experience altogether. More concerned with who is going to pay for the rubbish clearance than with actually getting on and doing it. ...
Jul 26,2017
Jul 26,2017
6
people found
this helpful
this helpful
It's now six weeks since I moved out of the house in question, and Streets Ahead are still refusing to return my deposit or overpaid rent.
Streets Ahead have offered no explanation, and refuse to respond to emails or answer questions. Their only apparent justification ...
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Jul 24,2017
Jul 24,2017
0
people found
this helpful
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From the start Autumn Bailey were really responsive and helped me with everything.
She walked me through to all the steps in a really short timeframes.
Her extensive knowledge and advice ensured that things ran smoothly and also she great at returning calls.
I would ...
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Comment on agent fees
From the start Autumn Bailey were really responsive and helped me with everything. She walked me through to all the steps in a really short timeframes. Her extensive knowledge and advice ensured that things ran smoothly and also she great at returning calls. I would highly recommend Autumn Bailey for her great service.
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Jul 20,2017
Jul 20,2017
0
people found
this helpful
this helpful
Autumn helped us a lot in the mission to find a house. We really appreciated her attention and proactivity in arranging viewings for the properties and doing her best to attend our expectations, always being nice, professional and smiling!...
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Comment on agent fees
The agent's fees is on the average of the estate market.
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Jun 29,2017
Jun 29,2017
0
people found
this helpful
this helpful
Jahmal was very friendly and helpfull, he would always go out of he's way to make sure we were happy, he always knew just what we were looking for....
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Comment on agent fees
good
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May 26,2017
May 26,2017
4
people found
this helpful
this helpful
Through a well known property search website I sent off an enquiry for a flat I was interested in viewing. Within seconds, I received lots of texts from Streets Ahead individuals asking me to contact them personally. They were like vultures and made they seem ...
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Comment on agent fees
The fees that I was shown were reasonable and in line with other estate agents
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Overall Agent in SE19 
