80% sales valuation accuracy
67% sales fee satisfaction
Aug 27,2018
Aug 27,2018
1
people found
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this helpful
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually been confirmed.
Complete time wasters, difficult to deal with and extremely unprofessional.
Complete time wasters, difficult to deal with and extremely unprofessional.
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Latest Reviews
16th Feb 2021
reviewed by 'Andreea'
14th Dec 2020
reviewed by 'Sandy'
1st Dec 2020
reviewed by 'Vanesa'
27th Nov 2020
reviewed by 'James'
11th Mar 2020
reviewed by 'Stefanie'
Opening Hours
Address
Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 80% | 67% | £250,000 | £777,500 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 141 | 18 | 475 | 29 | 35 | 0 | 42 | 0 | 41 | 6 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Rankings
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Latest Properties
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Feb 16,2021
Feb 16,2021
0
people found
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I am extremely thankful to Daniel and Emma at Streets Ahead Crystal Palace , for their excellent customer service , great communication and efficiency. My journey to renting a flat in the area has been made extremely easy to navigate and I couldn’t be more grateful . ...
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Feb 16,2021
Feb 16,2021
0
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Very positive experience with Streets Ahead. Dan and Emma made the process seamless from start to finish. Would 100% recommend!...
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Dec 14,2020
Dec 14,2020
0
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Dan is professional and very pleasant person .I explain what I need and he find a perfect house for my family !Really nice person and positif attitude ....
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Dec 01,2020
Dec 01,2020
0
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Great and very fast service from Dan and Emma. I finally got a nice apartment, something that it was being very difficult.
Highly recommended!...
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Nov 27,2020
Nov 27,2020
0
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Can't thank Emma and Libby enough for all their hard work in getting us out new flat.
Easy process with faultless communication!...
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Mar 11,2020
Mar 11,2020
0
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I can not speak highly enough of Gemma, she went above & beyond helping me. She was easily reachable, and was so friendly and made the whole experience stress free for me.
She honestly has been a total angel....
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Feb 28,2020
Feb 28,2020
0
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Gemma was as usual amazing!! She assisted us the last time we moved and again this time. Very professional and helpful with every detail!! It’s always a very positive experience when dealing with Gemma....
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Sep 30,2019
Sep 30,2019
0
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I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search.
Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch ...
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Sep 26,2019
Sep 26,2019
0
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Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with her...
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Sep 25,2019
Sep 25,2019
0
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Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that ...
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Sep 12,2019
Sep 12,2019
0
people found
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Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. ...
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Sep 10,2019
Sep 10,2019
0
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Dan Drury helped me out of a difficult situation as I needed a short let with short notice. He was very helpful and somehow managed to find me the ideal property and also in an ideal location in the time I needed it. He did ...
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Apr 02,2019
Apr 02,2019
0
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Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!...
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Comment on agent fees
Cheaper than some of the bigger companies!
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Jan 11,2019
Jan 11,2019
0
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A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ...
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Dec 20,2018
Dec 20,2018
0
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Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal
Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ...
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Comment on agent fees
It is a good .
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Dec 10,2018
Dec 10,2018
0
people found
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I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime....
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Comment on agent fees
Good
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Aug 27,2018
Aug 27,2018
1
people found
this helpful
this helpful
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually ...
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Aug 21,2018
Aug 21,2018
0
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Autumn Bailey is the best agent! She has helped a lot. She always try to find the perfect home for you, according to your preferences. Besides, she is so helpful and so kind!
I strongly recommed contact her for making your move much more easier!!...
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Comment on agent fees
Good
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Aug 20,2018
Aug 20,2018
0
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Autumn made our house hunting experience a complete joy! She was extremely efficient and honest. She gave us solid advice and worked very hard and quickly to get us a great price on a beautiful property. She clearly loves her job and this shows through ...
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Aug 01,2018
Aug 01,2018
1
people found
this helpful
this helpful
I can't express how amazing Gemma Greasley is. The properties she showed us (and they were many!) were all perfect, exactly what me and my partner wanted. It was the first time an estate agent actually listened to our needs and wants and didn't try ...
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Jan 24,2018
Jan 24,2018
4
people found
this helpful
this helpful
Dealt with Cherelle, been an absolute nightmare. Waiting for my deposit to be paid back. Moved out beginning of September last year, now about to enter February. Every time it's a story as to why I haven't been paid. Joke, stay well away from this * ...
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Jan 19,2018
Jan 19,2018
2
people found
this helpful
this helpful
My experience with Streets Ahead was fantastic - I was urgently looking to relocate me and my family of five for a fresh start and even in stressful times, Autumn Bailey lightened the tone by always being optimistic and bubbly. She was incredibly professional at ...
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Comment on agent fees
Good.
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Nov 03,2017
Nov 03,2017
6
people found
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I would like to strongly warn any landlords against using this agency when letting your property.
Every aspect of their service has been full of errors and delays. The day before the tenants moved in, we had not received any references or a tenancy agreement, ...
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Comment on agent fees
Landlord’s fees would have been reasonable if the service had been provided effectively. Tenants fees are unfair, even if the service had been provided competently.
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Oct 25,2017
Oct 25,2017
1
people found
this helpful
this helpful
I am very impressed with Amy Dean, she is professional, efficient, prompt, at the same time, friendly. I was instantly comfortable with her. She's also attentive to the client's needs, this was evident from how she was able to find properties tailored to my expectations ...
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Oct 22,2017
Oct 22,2017
5
people found
this helpful
this helpful
I don't have anything good to say about StreetsAhead. I rented a house in Croyden. I was after an apartment but was swayed by the assurance by StreetsAhead that a Grass gutter (mower) was provided by the owner to do the back yard maintenance. On ...
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Comment on agent fees
Agents fees are a joke, They use other leases as a "template" with errors relating to other leases. When I raised this they told me that you only read the first part, not the back part. These amateurs have no understanding of contract law
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Oct 19,2017
Oct 19,2017
2
people found
this helpful
this helpful
Sold and bought a house with them in 2017. Great service! Very efficient and professional. All the staff members I have met have been friendly and approachable. All emails and phone calls responded to, promptly. Very good at resolving issues. Not aggressive in their approach. Managed ...
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Comment on agent fees
Reasonable
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Oct 12,2017
Oct 12,2017
4
people found
this helpful
this helpful
I am not a happy landlord my rent is paid by the tenant on the 6th of each month and for the last 3 month I have to call the office in Crystal Palace to get the money's paid into my account as this has stopped ...
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Oct 04,2017
Oct 04,2017
1
people found
this helpful
this helpful
I'm very pleased with Streets ahead and especially with agent Autumn Bailey. She is a very hardworking person and doing her job fast and carefully. I used to have had a quite bad experience with some agents from other companies but it's not about Autumn ...
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Comment on agent fees
Good
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Aug 03, 2018
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(1)
We really want to say that we are very happy with our new home .Thank you very much Alexandra Brown. ...
Oct 03,2017
Oct 03,2017
4
people found
this helpful
this helpful
They would rename the company Sreets Behind
They are not interested in what is going on in the property
They are making no efford to collect rent
My property was left uninhabitable by the tenant despite me coplaining to the agent for years that one ...
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Comment on agent fees
Bad
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Sep 13,2017
Sep 13,2017
1
people found
this helpful
this helpful
Thank you to Amy Dean for all your help in trying to find my fiance and I furnished property. She really went above and beyond to sort us oyt. Highly professional, personable service....
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Comment on agent fees
Reasonablr
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Best Letting Agent in SE19 
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