Streets Ahead
Crystal Palace, London, SE19
4.6/5, 787 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction
Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling ... show more Streets Ahead has one of the best estate agent branches in the Crystal Palace area. Our office is located on Westow Street in the heart of the towns commercial and shopping area. If you are traveling by public transport, you can reach us through the main Crystal Palace railway station. Streets Ahead Crystal Palace cover property sales and lettings in and around the town.

Why Streets Ahead in Crystal Palace?


We have been serving clients in South East London for more than 25 years. We have over 90 property professionals working in our branches across London. Each of our offices is open 7 days a week for your convenience. Crystal Palace Estate agents provide services including property sales, lettings, investments, new buildings and land purchases.




Streets Ahead are multi-award winning estate agents. Since 2010 we have received 29 awards nationwide. We are most proud of our Sunday Times and The Times awards which are judged by property professionals. For 3 years in a row, we have been recognised with a gold medal in Best Customer Service. This award means everything to us since it reflects on our dedication, hard work, and training to provide the best possible tailored service to each client. Winning such titles helps us grown, hire the best staff and offer great development opportunities to retain our best staff members. Another award we are proud of is Silver in Property Management. Any lettings agency in Crystal Palace would argue that managing landlords and tenants is the hardest job. We are very happy to be recognized in the challenging work of property management.

Crystal Palace area guide


It is the main area where five London borough meets, including Croydon, Bromley and more. Crystal Palace has a busy central area, known as The Triangle, where you can find most of the towns trendy bars, restaurants, and shops. Most of the residential properties in the area are rental apartments in converted period houses, split level maisonettes, terraced houses and more. If you would like to find out about current properties available in Crystal Palace, do not hesitate to visit our website or contacts our estate agents branch directly.

Opening Hours
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 18 475 29 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

No Properties

“John was extremely helpful in finding me a short term ......”

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Jun 08,2015
Minithumbup
By: 'Andy'
Jun 08,2015
1 people found
this helpful
John was extremely helpful in finding me a short term lease for an overseas staff member who was visiting the UK for an extended period. The property was within Budget and found very quickly. John certainly went the extra mile. Thank you so much, Andy...
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“I would Like to congratule Streets Ahead Cristal Palace Brach ......”

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May 29,2015
Minithumbup
By: 'Jonathan'
May 29,2015
1 people found
this helpful
I would Like to congratule Streets Ahead Cristal Palace Brach for having and excellent team, that are always helping theirs costumer in a such efficient manners. Especially Mr. Jonathan Claustres who deal with my needs in finding a new property in a really excellent way....
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Comment on agent fees
I think is really a reasonable price for such prontitud and good excellent costumers services.
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“Jamaal is a highly professional yet down to earth and ......”

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May 29,2015
Minithumbup
By: 'Yushara'
May 29,2015
0 people found
this helpful
Jamaal is a highly professional yet down to earth and easy to talk to person. Always willing to help and goes that extra mile to provide great customer service. I would recommend Jamaal to anyone who is looking for a property. I can say with ...
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“Me and my girlfriend had been searching for a property ......”

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May 13,2015
Minithumbup
By: 'Chris'
May 13,2015
2 people found
this helpful
Me and my girlfriend had been searching for a property to rent with no success for a couple of months. We met Jonathan who showed us the property which we instantly wanted. He was very reassuring that he would submit our offer as quickly as ...
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“Jonathan was extremely helpful and produce exactly what we were ......”

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Apr 30,2015
Minithumbup
By: 'Shane'
Apr 30,2015
2 people found
this helpful
Jonathan was extremely helpful and produce exactly what we were looking for on several occasions, this gave us a great selection of property's to choose from until we found the right one. He would also make himself available for viewings at time that would suit ...
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Comment on agent fees
Reasonable
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“I haven't been too experienced in looking for a property, ......”

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Apr 26,2015
Minithumbup
By: 'Eirida'
Apr 26,2015
1 people found
this helpful
I haven't been too experienced in looking for a property, and Jonathan was able to provide great guidance and advice. He was able to accommodate my needs in a property, in terms of what I could afford. Highly recommended, thank you very much!...
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“Really impressed with the service from both Marvin and Jonathan. ......”

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Mar 26,2015
Minithumbup
By: 'Laura'
Mar 26,2015
0 people found
this helpful
Really impressed with the service from both Marvin and Jonathan. Marvin took me to view the property and was very friendly, approachable and honest. He has since remained a regular point of contact for myself and my housemates throughout the referencing process and endeavours to ...
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Comment on agent fees
Not in a position to comment on fees yet
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“Marvin has been really helpful from the start. Our previous ......”

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Mar 26,2015
Minithumbup
By: 'FButt'
Mar 26,2015
1 people found
this helpful
Marvin has been really helpful from the start. Our previous living situation has been leas than ideal but marvin has helped us throughout and ensured that the whole process ran smoothly. Would hugely recommend this branch and specifically marvin to any future customers!!!...
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“Myself and my 2 friends dealt with Marvin at Streets Ahead ......”

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Mar 26,2015
Minithumbup
By: 'ADonnelly'
Mar 26,2015
1 people found
this helpful
Myself and my 2 friends dealt with Marvin at Streets Ahead in regards to a letting. We have not had a great experience with agencies in the past few months and it was a breath of fresh air to finally deal with Marvin! He has been ...
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“We would like to take the opportunity to thank Marvin ......”

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Mar 16,2015
Minithumbup
By: 'J'
Mar 16,2015
1 people found
this helpful
We would like to take the opportunity to thank Marvin who has proven to be very professional as well as a kind person. I would definitely recommend Marvin to anyone who it is actively looking for a property to rent....
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“We had a great help from Billie! She found us ......”

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Mar 02,2015
Minithumbup
By: 'Polliana'
Mar 02,2015
0 people found
this helpful
We had a great help from Billie! She found us a perfect property and did everything to make a smooth experience! She is very helpful and always available to you! Billie has been extremely helpful, attentive and professional....
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“Jonathan gave me a comprehensive and polite tour of the ......”

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Feb 24,2015
Minithumbup
By: 'Stuart'
Feb 24,2015
0 people found
this helpful
Jonathan gave me a comprehensive and polite tour of the property and was able to answer my questions. He also gave me a lift back to the station!...
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Comment on agent fees
It's a lot of money for the various aspects of letting a house.
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“V helpful. Prompt. Always replied quickly and was helpful talking ......”

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Feb 22,2015
Minithumbup
By: 'Ruth'
Feb 22,2015
0 people found
this helpful
V helpful. Prompt. Always replied quickly and was helpful talking everything through so that we understood things. Turned up on time to view the property. We've been stood up by another agent (from Leaders in Sydenham) which didn't go down well with us at all ...
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“I would just like to say, me and my partner ......”

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Feb 18,2015
Minithumbup
By: 'Tigerlily'
Feb 18,2015
0 people found
this helpful
I would just like to say, me and my partner can't thank Marvin at Streets Ahead enough. After months of looking for what would be an ideal place for the both of us...it has been done. We looked with a few estate agents initially ...
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“The lettings negotiator did his work in a timely manner ......”

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Feb 12,2015
Minithumbup
By: 'Godwin'
Feb 12,2015
0 people found
this helpful
The lettings negotiator did his work in a timely manner enabling us to secure the property within a short space of time. The gentleman was very courteous and made us feel at home right through the whole process....
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“He gave his best to get us the right property. ......”

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Feb 01,2015
Minithumbup
By: 'Neza'
Feb 01,2015
0 people found
this helpful
He gave his best to get us the right property. Listened to our wishes and was very considerate. Thank you, Marvin...
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“Marvin very efficiently matched the right tenants to my flat ......”

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Jan 27,2015
Minithumbup
By: 'Esther'
Jan 27,2015
0 people found
this helpful
Marvin very efficiently matched the right tenants to my flat and was straightforward to deal with and always enthusiastic. He's kept me informed at every stage on the process with my new tenants soon to move in....
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“Marvin simply did his job efficiently and promptly. He made ......”

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Jan 20,2015
Minithumbup
By: 'Emilian'
Jan 20,2015
1 people found
this helpful
Marvin simply did his job efficiently and promptly. He made the whole process from viewing arrangements through to negotiating relatively painless. He was knowledgeable, informative and dealt with all issues/questions that arose in a timely manner. He was a pleasure to do business with....
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“The only estate agent in south London that didn't show ......”

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Jan 12,2015
Minithumbup
By: 'Danny'
Jan 12,2015
1 people found
this helpful
The only estate agent in south London that didn't show us a property way outside our budget or something that was woefully short of our criteria! Marvin was polite and friendly and didn't harass or pressure us unlike some agents......
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“I met Marvin Trenchfield for a viewing last Friday and ......”

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Jan 06,2015
Minithumbup
By: 'Barbara'
Jan 06,2015
1 people found
this helpful
I met Marvin Trenchfield for a viewing last Friday and I can definitely say that he has been very helpful and professional. He explained very clearly all I needed to know about the property. He made me to make the decision immediately....
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“I was surprised at how lazy and incompetent they are. ......”

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Dec 15,2014
Minithumbdown
By: 'TonyH'
Dec 15,2014
5 people found
this helpful
I was surprised at how lazy and incompetent they are. For the previous tenants they failed to contact me when the tenant stated that I said they could take the last months rent out of the deposit. They made one call to my mobile and ...
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What agent could do to change your mind?
The agents mentioned could have been more professional in the way they carried out things. Also, when told about what is wrong, they were told what needed to be done. I still have not obtained the remains of the deposit. Andrew told me contacted the tenants but they have not replied. He seems to have left it at that. He needs to learn some manners. You do not constant interrupt someone when they are talking to you. I also don't like being lied to. If you have lost various documents you should come clean. The inventory was supposed to have been redone by the inventory clerk. There no additional photos - merely a few amendments mentioning that there is a porch and two cellar rooms - except they cannot spell cellar.
Attached Filesnbsp;
Comment on agent fees
Besides the 10% fees charged which were agreed on, an amount was retained from the first months rent for no good reason. Also, considering the poor service I have received I don't think they deserve the fees. The other thing that really annoys me is the fact that they had the temerity to take fees out of my last months rent even though they did not collect it because the previous tenant did not pay the last months rent. Instead this came from the deposit. Considering that quite a bit of damage had been done to the house, I was hoping to use this money to rectify it.
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“Very friendly and helpful team. They took the time to ......”

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Dec 05,2014
Minithumbup
By: 'Terry'
Dec 05,2014
1 people found
this helpful
Very friendly and helpful team. They took the time to find out exactly what we were looking for, and then found just that. The new place is awesome. Thanks for your help guys....
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“We - me, my wife, and our little cub, 6 months ......”

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Dec 01,2014
Minithumbup
By: 'Gabriele'
Dec 01,2014
3 people found
this helpful
We - me, my wife, and our little cub, 6 months old as we speak - spent two whole weeks trying to locate a nice two bedroom flat in the neighbourhoods of Crystal Palace. We did waste an awful lot of time, bouncing back and forth ...
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Comment on agent fees
Fees are just there, that's a fact. An agent can't do miracles, but can indeed be transparent and most of all very precise about every entry of the fees list. Billie did that very carefully and timely, and we are glad that she did.
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“I'm very happy with the service from Streets Ahead. Jon ......”

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Nov 25,2014
Minithumbup
By: 'Marie'
Nov 25,2014
1 people found
this helpful
I'm very happy with the service from Streets Ahead. Jon is really proactive, professional, friendly and helpful. The whole process has felt very easy rather than stressful. My friend has also bought his house using Streets Ahead and we both rate them very highly as ...
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“We moved into the property on the 5th of September,2014.......”

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Nov 19,2014
Minithumbdown
By: 'Selasie'
Nov 19,2014
3 people found
this helpful
We moved into the property on the 5th of September,2014.Surprisingly the only toilet in the house was not functional,the flush handle was broken,part of the cistern was broken and a cord has been connected to the flushing system which has to be ...
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“I was very please with the way i was treated ......”

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Nov 09,2014
Minithumbup
By: 'Romeo'
Nov 09,2014
1 people found
this helpful
I was very please with the way i was treated by the agent, he was nice and friendly. He was able to guide me through telephone conversation and make sure i arrived at the property. He was able to show me around the property both ...
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“I was very pleased with the help I received from ......”

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Nov 08,2014
Minithumbup
By: 'Michelle'
Nov 08,2014
1 people found
this helpful
I was very pleased with the help I received from Jonathan to help me find the right property with the requirements that I had specified. He was friendly and proactive throughout the whole process as well as being informative in response to the many questions ...
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“I contacted Streets Ahead to find a tenant for our ......”

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Nov 04,2014
Minithumbup
By: 'Louise'
Nov 04,2014
2 people found
this helpful
I contacted Streets Ahead to find a tenant for our flat. Jon (Jonathon Claustres) got straight on to it and was very helpful and reassuring. He found me a tenant almost immediately, eased me through the process and made Streets Ahead practically irresistible. He negotiated ...
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“I found Streets Ahead, Crystal Palace to be head and ......”

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Nov 03,2014
Minithumbup
By: 'Stephen'
Nov 03,2014
2 people found
this helpful
I found Streets Ahead, Crystal Palace to be head and shoulders above any other agents I visited. I have just relocated to London and was dreading the task of looking for somewhere suitable to settle. Jonathan Claustres took all the hard work away from me, ...
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“In the three years that we have been dealing with ......”

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Oct 29,2014
Minithumbup
By: 'Tara'
Oct 29,2014
0 people found
this helpful
In the three years that we have been dealing with Jon we have had nothing but exemplary service - he is extremely professional, unbelievably patient when it comes to my never-ending list of property requirements and always willing to go the extra mile. We've found ...
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Comment on agent fees
No one ever likes to pay fees.. but I think SA's are reasonable. No complaints.
Was this helpful? Yes
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Streets Ahead, London SE19 3AH


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