Streets Ahead
Crystal Palace, London, SE19
4.6/5, 780 reviews
93% recommended
80% sales valuation accuracy
67% sales fee satisfaction

“Really impressed with the service from both Marvin and Jonathan. ......”

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Mar 26,2015
Minithumbup
By: 'Laura'
Mar 26,2015
0 people found
this helpful
Really impressed with the service from both Marvin and Jonathan. Marvin took me to view the property and was very friendly, approachable and honest. He has since remained a regular point of contact for myself and my housemates throughout the referencing process and endeavours to answer all our questions, which we have found very reassuring.

My housemates and I are currently in complex living arrangements, which was proving difficult as we tried to move forward with the rental process. Jonathan sought out a solution for us, and showed no reluctance in helping us out at short notice. His friendly and positive attitude was a comfort during a stressful time.

Thank you both!
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Opening Hours
Address

Streets Ahead
4 - 8 Westow Street
Crystal Palace,London
Greater London
SE19 3AH
020 8653 9222

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 80% 67% £250,000 £777,500
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
141 18 468 29 35 0 42 0 41 6
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Latest Properties

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“I am so grateful to have Christopher Blake (C......”

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Sep 30,2019
Minithumbup
By: 'Sherrelle'
Sep 30,2019
0 people found
this helpful
I am so grateful to have Christopher Blake (Crystal Palace branch) assist me with my property search. Christopher has continued to go above and beyond in assisting me for example even when the property that I have enquired about is not covered in his branch ...
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“Very happy with the service provided by Gemma......”

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Sep 26,2019
Minithumbup
By: 'Galina'
Sep 26,2019
0 people found
this helpful
Very happy with the service provided by Gemma .She was very professional and accommodating to our needs .Highly recommended to work with her...
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“Gemma Greasley was absolutely amazing she was......”

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Sep 25,2019
Minithumbup
By: 'Gene Andrew Doyley'
Sep 25,2019
0 people found
this helpful
Gemma Greasley was absolutely amazing she was professional polite and positive but very honest . Everytime we arranged to meet at a property she was always there on time not once was she late ,always there waiting to meet me with an outstretched hand and that ...
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“Daniel Drury was very helpful and very profes......”

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Sep 12,2019
Minithumbup
By: 'Mario Resurreccion'
Sep 12,2019
0 people found
this helpful
Daniel Drury was very helpful and very professional in dealing with new clients looking for a flat to rent. He made our move very easy and smoothly without any hassles. I would highly recommend Mr Drury for his exemplary and outstanding performance in his job. ...
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“Dan Drury...”

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Sep 10,2019
Minithumbup
By: 'Sonia Frainetti'
Sep 10,2019
0 people found
this helpful
Dan Drury helped me out of a difficult situation as I needed a short let with short notice. He was very helpful and somehow managed to find me the ideal property and also in an ideal location in the time I needed it. He did ...
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“Super! A* communication!...”

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Apr 02,2019
Minithumbup
By: 'Ella'
Apr 02,2019
0 people found
this helpful
Gemma was super helpful and friendly. Top marks for communication! Really happy with the service and we have found a great flat! Speedy service and reasonable fees. Thanks Gemma!...
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Comment on agent fees
Cheaper than some of the bigger companies!
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“Local expert professional agents...”

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Jan 11,2019
Minithumbup
By: 'Shahid'
Jan 11,2019
0 people found
this helpful
A big thank you to Jola a true industry professional was very helpful and guided me smoothly through my purchase and all the obstacles that came along. Streets ahead as a company a joy to work with and definitely recommend them if you buying, selling, ...
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“Excellent service...”

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Dec 20,2018
Minithumbup
By: 'Radhika shah'
Dec 20,2018
0 people found
this helpful
Gemma Greasley was fantastic - she was very positive responsive, accomodating, helpful, and above all really lovely! She helped us find our new flat in crystal Palace and we are very grateful to her that we find our flat before Christmas. She works so hard ...
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Comment on agent fees
It is a good .
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“Excellent service from Christopher Blake, streets ahead...”

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Dec 10,2018
Minithumbup
By: 'Edith'
Dec 10,2018
0 people found
this helpful
I am very pleased with the service I received from this Agency, especially Christopher Blake, who was very helpful and pleasant and I was able to secure a beautiful property with them. Will definitely use them again anytime....
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Comment on agent fees
Good
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“Time wasters - DO NOT USE...”

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Aug 27,2018
Minithumbdown
By: 'A'
Aug 27,2018
1 people found
this helpful
Sent us confirmation of a house viewing which was never confirmed with the landlord/tennant. Happy for us to re-arrange plans and leave work early to suit their diary, only for us to be denied access to the property as the viewing had never actually ...
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“Autumn Bailey is the best!!...”

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Aug 21,2018
Minithumbup
By: 'Paula Garcia'
Aug 21,2018
0 people found
this helpful
Autumn Bailey is the best agent! She has helped a lot. She always try to find the perfect home for you, according to your preferences. Besides, she is so helpful and so kind! I strongly recommed contact her for making your move much more easier!!...
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Comment on agent fees
Good
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“Autumn Bailey is wonderful!...”

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Aug 20,2018
Minithumbup
By: 'Josephine'
Aug 20,2018
0 people found
this helpful
Autumn made our house hunting experience a complete joy! She was extremely efficient and honest. She gave us solid advice and worked very hard and quickly to get us a great price on a beautiful property. She clearly loves her job and this shows through ...
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“Gemma Greasley the best estate agent in London!...”

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Aug 01,2018
Minithumbup
By: 'Athbah M'
Aug 01,2018
1 people found
this helpful
I can't express how amazing Gemma Greasley is. The properties she showed us (and they were many!) were all perfect, exactly what me and my partner wanted. It was the first time an estate agent actually listened to our needs and wants and didn't try ...
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“Dealt with Cherelle, been an absolute nightmare. Waiting for my ......”

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Jan 24,2018
Minithumbdown
By: 'YouknowwhoIam'
Jan 24,2018
3 people found
this helpful
Dealt with Cherelle, been an absolute nightmare. Waiting for my deposit to be paid back. Moved out beginning of September last year, now about to enter February. Every time it's a story as to why I haven't been paid. Joke, stay well away from this * ...
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“My experience with Streets Ahead was fantastic - I was ......”

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Jan 19,2018
Minithumbup
By: 'Fantastic all round, dedicated team.'
Jan 19,2018
2 people found
this helpful
My experience with Streets Ahead was fantastic - I was urgently looking to relocate me and my family of five for a fresh start and even in stressful times, Autumn Bailey lightened the tone by always being optimistic and bubbly. She was incredibly professional at ...
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Comment on agent fees
Good.
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“I would like to strongly warn any landlords against using ......”

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Nov 03,2017
Minithumbdown
By: 'Landlords, do not use this company!'
Nov 03,2017
6 people found
this helpful
I would like to strongly warn any landlords against using this agency when letting your property. Every aspect of their service has been full of errors and delays. The day before the tenants moved in, we had not received any references or a tenancy agreement, ...
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Comment on agent fees
Landlord’s fees would have been reasonable if the service had been provided effectively. Tenants fees are unfair, even if the service had been provided competently.
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“I am very impressed with Amy Dean, she is professional, ......”

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Oct 25,2017
Minithumbup
By: 'Ife Adaobi'
Oct 25,2017
1 people found
this helpful
I am very impressed with Amy Dean, she is professional, efficient, prompt, at the same time, friendly. I was instantly comfortable with her. She's also attentive to the client's needs, this was evident from how she was able to find properties tailored to my expectations ...
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“I don't have anything good to say about StreetsAhead. I ......”

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Oct 22,2017
Minithumbdown
By: 'Pemdevon'
Oct 22,2017
5 people found
this helpful
I don't have anything good to say about StreetsAhead. I rented a house in Croyden. I was after an apartment but was swayed by the assurance by StreetsAhead that a Grass gutter (mower) was provided by the owner to do the back yard maintenance. On ...
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Comment on agent fees
Agents fees are a joke, They use other leases as a "template" with errors relating to other leases. When I raised this they told me that you only read the first part, not the back part. These amateurs have no understanding of contract law
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“Sold and bought a house with them in 2017. Great service! ......”

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Oct 19,2017
Minithumbup
By: 'Christine F'
Oct 19,2017
2 people found
this helpful
Sold and bought a house with them in 2017. Great service! Very efficient and professional. All the staff members I have met have been friendly and approachable. All emails and phone calls responded to, promptly. Very good at resolving issues. Not aggressive in their approach. Managed ...
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Comment on agent fees
Reasonable
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“I am not a happy landlord my rent is paid ......”

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Oct 12,2017
Minithumbdown
By: 'Dawn Clarke'
Oct 12,2017
4 people found
this helpful
I am not a happy landlord my rent is paid by the tenant on the 6th of each month and for the last 3 month I have to call the office in Crystal Palace to get the money's paid into my account as this has stopped ...
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“I'm very pleased with Streets ahead and especially with agent ......”

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Oct 04,2017
Minithumbup
By: 'Oxana'
Oct 04,2017
1 people found
this helpful
I'm very pleased with Streets ahead and especially with agent Autumn Bailey. She is a very hardworking person and doing her job fast and carefully. I used to have had a quite bad experience with some agents from other companies but it's not about Autumn ...
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Comment on agent fees
Good
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By: Andreea Nicoleta Botez
Aug 03, 2018
View all comments (1)
We really want to say that we are very happy with our new home .Thank you very much Alexandra Brown. ...

“They would rename the company Sreets BehindThey are not interested ......”

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Oct 03,2017
Minithumbdown
By: 'SE25 Landloard'
Oct 03,2017
4 people found
this helpful
They would rename the company Sreets Behind They are not interested in what is going on in the property They are making no efford to collect rent My property was left uninhabitable by the tenant despite me coplaining to the agent for years that one ...
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Comment on agent fees
Bad
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“Thank you to Amy Dean for all your help in ......”

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Sep 13,2017
Minithumbup
By: 'Catherine'
Sep 13,2017
1 people found
this helpful
Thank you to Amy Dean for all your help in trying to find my fiance and I furnished property. She really went above and beyond to sort us oyt. Highly professional, personable service....
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Comment on agent fees
Reasonablr
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“If I could I would give zero stars as a ......”

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Sep 06,2017
Minithumbdown
By: 'Donna'
Sep 06,2017
4 people found
this helpful
If I could I would give zero stars as a rating as that is a more accurate rating. I am sorry to say that these two individuals, Nick and Autumn, are two of the rudest, most dishonest "professionals" I have had to deal with. They ...
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Comment on agent fees
I think the fees are higher than they should be.
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“Worst estate agent I ever used! moved very dodgy tenants ......”

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Aug 11,2017
Minithumbdown
By: 'Raz'
Aug 11,2017
9 people found
this helpful
Worst estate agent I ever used! moved very dodgy tenants into my property very quickly, ran up arrears of thousands ££ and letting manager kept making excuses about evicting tenants. I had to get involved to evict my tenants after 10 months! Got the property back in ...
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Comment on agent fees
bad
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By: C J Wharton
Mar 31, 2018
View all comments (1)
Crystal Palace office is not good to deal with. I live next door to a property managed by SA. Rubbish is piling up in the front garden. I have had numerous contacts with SA via e-mail (never replied to) and phone (calls rarely returned). They make promises about coming to clear the rubbish bit it never happens. A bad experience altogether. More concerned with who is going to pay for the rubbish clearance than with actually getting on and doing it. ...

“It's now six weeks since I moved out of the ......”

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Jul 26,2017
Minithumbdown
By: 'David Haviland'
Jul 26,2017
6 people found
this helpful
It's now six weeks since I moved out of the house in question, and Streets Ahead are still refusing to return my deposit or overpaid rent. Streets Ahead have offered no explanation, and refuse to respond to emails or answer questions. Their only apparent justification ...
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“From the start Autumn Bailey were really responsive and helped ......”

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Jul 24,2017
Minithumbup
By: 'Pape'
Jul 24,2017
0 people found
this helpful
From the start Autumn Bailey were really responsive and helped me with everything. She walked me through to all the steps in a really short timeframes. Her extensive knowledge and advice ensured that things ran smoothly and also she great at returning calls. I would ...
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Comment on agent fees
From the start Autumn Bailey were really responsive and helped me with everything. She walked me through to all the steps in a really short timeframes. Her extensive knowledge and advice ensured that things ran smoothly and also she great at returning calls. I would highly recommend Autumn Bailey for her great service.
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“Autumn helped us a lot in the mission to find ......”

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Jul 20,2017
Minithumbup
By: 'Caroline'
Jul 20,2017
0 people found
this helpful
Autumn helped us a lot in the mission to find a house. We really appreciated her attention and proactivity in arranging viewings for the properties and doing her best to attend our expectations, always being nice, professional and smiling!...
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Comment on agent fees
The agent's fees is on the average of the estate market.
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“Jahmal was very friendly and helpfull, he would always go ......”

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Jun 29,2017
Minithumbup
By: 'Barry'
Jun 29,2017
0 people found
this helpful
Jahmal was very friendly and helpfull, he would always go out of he's way to make sure we were happy, he always knew just what we were looking for....
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Comment on agent fees
good
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“Through a well known property search website I sent off ......”

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May 26,2017
Minithumbdown
By: 'Bob Smith'
May 26,2017
4 people found
this helpful
Through a well known property search website I sent off an enquiry for a flat I was interested in viewing. Within seconds, I received lots of texts from Streets Ahead individuals asking me to contact them personally. They were like vultures and made they seem ...
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Comment on agent fees
The fees that I was shown were reasonable and in line with other estate agents
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Streets Ahead, London SE19 3AH


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