“we have dealt with LA Lettings for about 5 years, the ......”
1 Star Review
Apr 28,2014
By:
'sam'
Apr 28,2014
Branch: Crossgates, 2 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: KY15
Branch: Crossgates, 2 Main Street
Lettings (as a Landlord)
Postcode: KY15
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we have dealt with LA Lettings for about 5 years, the first 3 years were ok although we could never get any invoices from them. the last 2 years have been progressively worse. The payments stopped coming regularly and ususally after a phone call the payment would be made but towards the end of last year they were usually 3 to 4 weeks late and the promises were not fulfilled.the last payment we received was in January of this year but was actually for December as it was missed completely.
At the end of January we received an email from Dawn saying that one of our tenants wanted to end her contract early,I replied that this was acceptable but did not want Dawn to readvertise our property . we received no reply to our email.
We were shocked to find the property advertised on the internet a few weeks later.
There has been no communication since then, we have received no rent for our properties, the tenant was unable to contact Dawn to arrange to leave the property, to have meter readings checked or to have her deposit returned.
we have tried landline phone, mobile and email all with no reply.
we have had to pay the tenant the deposit although Dawn collected it and should legally have placed it in a secure deposit company but presumably has not done this.
landlords beware
tenants beware
we would welcome any shared info regarding this company
What agent could do to change your mind?
run her company better, paid rental when it was due and dealt with tenants when they had problems
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