We are currently starting legal action against LA-Lettings for numerous reasons. I would advise anyone thinking about using them to do so at their own risk. I have been flabbergasted by the disgraceful, rude, unprofessional and dishonest behaviour displayed by Ms MacKenzie. the charming and helpful woman who I first met bares NO resemblance to the lady I encountered after the tenant had been a moved in. BEWARE! If you are reading this and have had a similar experience the best people to contact to stop this from happening to others is to contact the landlord registration team at fife council who are aware of the issues we experienced.