“This agent started off well with our two properties. They ......”
1 Star Review
Aug 20,2013
By:
'mcculbo'
Aug 20,2013
Branch: Crossgates, 2 Main Street
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: KY6
Branch: Crossgates, 2 Main Street
Lettings (as a Landlord)
Postcode: KY6
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This agent started off well with our two properties. They both needed some work which was undertaken by recommended contractors, to which I gave benefit of the doubt to. Following this I needed to chase continuously for payment of rent and statements of account. This month there has been no communication from Dawn or her office at all, in spite of numerous emails, texts, answerphone messages and continuous calls to office an mobile numbers. Last email sent detailed that legal action would be undertaken if no payments, statements or communications were provided by close of play today. No such comms have been received.
Have now reached the end of my patience with this person/agency. I have contacted fife landlord registration and have filled them in on the issues. The lady I spoke to said that the name Dawn McKenzie rang a bell, and that she would be passing the details onto the enforcement officers. It turns out that the agency is not registered with the fife housing authority (no surprise there) which is not a good position if you are a prospective tenant or landlord. My recommendation if you are in either group is to stay well away from this letting agency. Hindsight is a wonderful thing and I wish that I had it before associating with this shower.
I will post again to let everyone know the outcome of this debacle, and to let people know if she surfaces to answer the questions that I have for her, ie where is my money and why has it taken so long to answer the phone !
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