JSM Ipswich have been absolutely awful in 'managing' our property. Their approach to property management seems to be to do as little as possible with regards it. We have had outstanding work that could potentially represent health hazards for over a year. Despite being told about this on numerous occasions they haven't bothered doing anything about it. Getting any work done requires you to go into branch and start complaining - this is ALL they respond to and even then it's at a snails pace. On the rare occasion you get a repair person sent out out to look at the issues they are generally completely incompetent - it's hit and miss.
The biggest problem with JSM Ipswich is that they do not communicate - they don't send communication they promise to send, they claim to call you when they haven't - essentially you end up doing their job by chasing them constantly.
Will never rent or buy from JSM. I'm already anticipating the court case to get my deposit back. Another lot of wasted time for a company that are supposed to 'manage' my property.