Woods Estate Agents is the most unaccommodating agency I have worked with. Whereas other agents (Ocean, etc) will schedule in viewings at times which work for you, Woods runs a strict 9-5 system. If you are working, this agency will not accommodate you in any way. Even if your partner/housemate is able to view in the daytime, they will not allow you to secure a flat unless both parties are present. They seem to have no concept much less understanding of the normal working hours and constraints. Many of their agents lack customer service skills, and seem incapable of understanding your situation or what you are looking for.