Bradley Stoke, Bristol, BS32
1/5, 10 reviews
0% recommended
100% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
0% lettings fee satisfaction

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“Worst renting experience. Woods not only rip you off, but ......”

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Mar 29,2017
Minithumbdown
By: 'Tenant120'
Mar 29,2017
8 people found
this helpful
Worst renting experience. Woods not only rip you off, but they never take complaints seriously. We have been living with extremely bad mould in our property for a year affecting our health. We contacted Woods who hung up on us, laughed at us down the phone, sent sarcastic emails, and sugar coated what was a serious problem. They told us not to hang our washing up inside despite having no outdoor area to dry the clothing. They later had an engineer come round to check the boiler and in the process broke our washing machine located below the boiler. They sent us sarcastic correspondence and claimed it was nothing to do with them. We were then no longer able to wash our clothing, but still got told the mould was due to drying our clothes inside, even though we didn't have any clothes to dry. After a year of renting we could not bare any more so have had to move out. We didn't receive our full deposit back even though we left it in a better state than what it was like when we first moved in. Never ever rent a property from Woods they are awful estate agents and will let you live in a cold, damp hell whilst they sit in their office finding it amusing.
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Bad
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Latest Reviews

View all Reviews 10
5th Jan 2021
reviewed by 'Disappointed tenant'
“I rented a house through this agency and once I had paid the rent and signed the agreement I found ......”
18th Dec 2019
reviewed by 'Andrew'
“Woods (Bradley Stoke) are more than happy to take your money, promise the world and deliver you nothing, not even ......”
24th Jun 2018
reviewed by 'Dissatisfied'
“Please please and please AVOID them!!!We are currently having the worst experience with Woods as a tenant. The agent ......”
9th Aug 2017
reviewed by 'M'
“The worst estate agents I've ever rented through. They don't follow law and legislation. I have had no hot water ......”
29th Mar 2017
reviewed by 'Tenant120'
“Worst renting experience. Woods not only rip you off, but they never take complaints seriously. We have been living with ......”
24th Apr 2013
reviewed by 'Atnaf'
“Avoid this agency as a tenant as well as a landlord. The staff is rude and unprofessional (in any branch), ......”
Opening Hours
  • Monday: 09:00 - 17:30
  • Tuesday: 09:00 - 17:30
  • Wednesday: 09:00 - 17:30
  • Thursday: 09:00 - 17:30
  • Friday: 09:00 - 17:30
  • Saturday: Closed
  • Sunday: Closed
Address

Woods Estate Agents (South West)
Ferndene
Bristol
North Somerset
BS32 9DF
01454 614848

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 100% £0 £0
Lettings 0% 0% £795 £1,350
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
0 0 0 6 0 1 0 0 0 3
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Bradley Stoke, BS32
Bradley Stoke, BS32
Bristol, BS9
Clevedon, BS21
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Yate, BS37

“I rented a house through this agency and once......”

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Jan 05,2021
Minithumbdown
By: 'Disappointed tenant'
Jan 05,2021
1 people found
this helpful
I rented a house through this agency and once I had paid the rent and signed the agreement I found the empty property to be dirty, and the inventory remarked that it was NOT CLEAN. The staff were not interested refused to inspect the house ...
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“Woods Bradley Stoke...”

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Dec 18,2019
Minithumbdown
By: 'Andrew'
Dec 18,2019
2 people found
this helpful
Woods (Bradley Stoke) are more than happy to take your money, promise the world and deliver you nothing, not even a call back. Two months on from selling my apartment, I can't get a simple update on where we are. Wish I had read the ...
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“AVOID...”

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Jun 24,2018
Minithumbdown
By: 'Dissatisfied'
Jun 24,2018
3 people found
this helpful
Please please and please AVOID them!!! We are currently having the worst experience with Woods as a tenant. The agent managing the property we occupy is so rude and unprofessional. Should I say they do not know housing laws and regulations or they are not ...
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Comment on agent fees
Terrible. Charging fees for references after having paid agency fees!
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“The worst estate agents I've ever rented through. They don't ......”

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Aug 09,2017
Minithumbdown
By: 'M'
Aug 09,2017
8 people found
this helpful
The worst estate agents I've ever rented through. They don't follow law and legislation. I have had no hot water for over 3 weeks now and all I keep hearing is a promise of a call back which never comes. Can't wait to get out of ...
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Comment on agent fees
Ridiculous agent fees, completely made up to line their pockets.
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“Worst renting experience. Woods not only rip you off, but ......”

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Mar 29,2017
Minithumbdown
By: 'Tenant120'
Mar 29,2017
8 people found
this helpful
Worst renting experience. Woods not only rip you off, but they never take complaints seriously. We have been living with extremely bad mould in our property for a year affecting our health. We contacted Woods who hung up on us, laughed at us down the ...
read full review
Comment on agent fees
Bad
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“Avoid this agency as a tenant as well as a ......”

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Apr 24,2013
Minithumbdown
By: 'Atnaf'
Apr 24,2013
13 people found
this helpful
Avoid this agency as a tenant as well as a landlord. The staff is rude and unprofessional (in any branch), they treat tenants like garbage and make you feel unwelcome in your rented home - they are forgetting who is paying them money!! They are ...
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What agent could do to change your mind?
Close their business
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“The staff have been rude, whilst on the phone to ......”

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Feb 02,2013
Minithumbdown
By: 'Not'
Feb 02,2013
11 people found
this helpful
The staff have been rude, whilst on the phone to them they were heard to be slagging us off in the back ground. Promising to have the house ready by a set date then making us homeless for 4 days was unacceptable. Then once we were ...
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“We are tenants currently looking for rented property in Bristol ......”

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Mar 26,2012
Minithumbdown
By: 'R-K'
Mar 26,2012
12 people found
this helpful
We are tenants currently looking for rented property in Bristol and I would recommend all potential landlords avoid using Woods to manage the letting of their property. We called to enquire about a property in Bradley Stoke Bristol, straight after answering the phone the letting ...
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“There have been numerous problems with this agent on trying ......”

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Jan 18,2012
Minithumbdown
By: 'Unhappy'
Jan 18,2012
18 people found
this helpful
There have been numerous problems with this agent on trying to view and secure just one rental property. Firstly, their complete lack of flexiblity in times of viewings to the point where I actually had to alter my own work hours to view a property ...
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What agent could do to change your mind?
Please see the above comments.
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“Woods Estate Agents is the most unaccommodating agency I have ......”

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Jan 18,2011
Minithumbdown
By: 'begrudgingrenter'
Jan 18,2011
16 people found
this helpful
Woods Estate Agents is the most unaccommodating agency I have worked with. Whereas other agents (Ocean, etc) will schedule in viewings at times which work for you, Woods runs a strict 9-5 system. If you are working, this agency will not accommodate you in any ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Woods Estate Agents (South West), Bristol BS32 9DF



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