The staff have been rude, whilst on the phone to them they were heard to be slagging us off in the back ground. Promising to have the house ready by a set date then making us homeless for 4 days was unacceptable. Then once we were in the properly it was not complete. No curtains no phone line, all that was promised was not delievered until we had to sort it our self. I am still to this date unsure of where our money has gone as they certainly have not used it to support us.
West bury on trym office did and illegal house search, waking our housemate up as they enter eroded there bedroom. One calling to complain they in formed me they left a voice mail on a house mates phone, this was not true. Lies on lies on top of rudeness. IF YOU ARE A NEW TENANT, MAKE SURE U ABSOLUTELY LOVE THE GOUSE AND ARE WILLING TO DEAL WITH THESE PEOPLE\'S