Ian Williams gave sound advise regarding the marketing of our late mothers property and handled in a sensitive manner. We had a weekly phone call to discuss progress and to resolve any on-going problems with the conveyancing. All of the staff at this agent are always helpful and always return calls even sometimes outside of normal office hours. The office is well presented and in a prominent position in Hockley compared with other agents, there is easy parking nearby. I would strongly recommend this agent as they made the whole process easy for us and got the end result we wanted.