Nov 05,2012
By: 'leigh'
Nov 05,2012
9 people found
this helpful

On initial contact they are very friendly and courteous, however once they have your money all communication completely dries up, Phone calls are NEVER returned.

In our case they not only took our deposit, they failed to tell the Landlord that they had a found a tenant. We turned up on the day to move in, and as the Landlord had no knowledge of us we couldn\'t move in, we were left on the street with all of our possessions with no where to go :-(.
Was this helpful? Yes
By: Daniel Woods
Nov 06, 2012
Hi, Please accept our sincere apology for our failure on this occassion to provide you with a satisfactory service,
I have already asked for a full investigation into the matter. I would appreciate the opportunity to discuss the matter with you further, Please feel free to contact me at or 020 8654 1234,
I apoligize for all inconvience caused and hope to speak to you to soon,
Kind Regards,
Daniel woods - Lettings Manager

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Streets Ahead

219 - 221 Lower Addiscombe Road Croydon
Greater London

020 8655 1300

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