2 Star Review
Aug 09,2018
By:
'Atlanta'
Aug 09,2018
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Services: Lettings (Prospective customer)
Rent PCM: £700
Would you recommend?: No
Postcode: CR0
Branch: Croydon, 219 - 221 Lower Addiscombe Road
Lettings (Prospective customer)
Rent PCM: £700
Postcode: CR0
3
people found
this helpful
I have had a very disappointing experience dealing with Streets Ahead. I paid my deposit to them at the end of June ready to move into a property for the 31st. When viewing said property I was told that the total costs to move in would be considerably lower than they actually are. When it came to signing the contract and getting ready to move in i was sent the final invoice which was way more than I was expecting. When I queried it with the agent who sent me the contract called ( Lynsey Radziszewska ) I was met with a lot of sarcasm and condescending comments about agreeing to the invoice. I initially viewed the property with the agent Alexandra Brown who was super lovely and professional but for whatever reason there was miscommunication in terms of the total fees. I was unable to move in of course as I hadn't prepared as much funds as the invoice stated. I let the agency keep my deposit to go towards another property as I had already cleared and been processed through references. Unfortunately I have heard little from the agency despite numerous calls and texts to the agency and individually to agents: Alexandra Brown, Lynsey Radziszewska and Layla Manning. I call through to head office and repeatedly am told I will receive a call back which never comes. I just want to receive my security deposit as it's impossible for me to pull a figure from thin air even if it's a misunderstanding through miscommunication. Be very careful when dealing with this agency, if they don't want to address or deal with you. They will ignore you
Comment on agent fees
Bad
3
people found
this helpful
Was this helpful?
Yes