Streets Ahead
Croydon, CR0
4.5/5, 523 reviews
92% recommended
100% sales valuation accuracy
86% sales fee satisfaction
67% lettings valuation accuracy
69% lettings fee satisfaction

Property Features

Streets Ahead has one of the leading estate agent branches in the Croydon area. Our office is situated on Lower Addiscombe Road in the heart of Addiscombe commercial shopping district. If you are traveling via railway, you ... show more Streets Ahead has one of the leading estate agent branches in the Croydon area. Our office is situated on Lower Addiscombe Road in the heart of Addiscombe commercial shopping district. If you are traveling via railway, you can reach us through the main Addiscombe railway station. Streets Ahead Crystal Palace cover property sales and lettings in Addiscombe, Shirley, South Norwood, Park Hill and other East Croydon residential areas.

Why Streets Ahead in Croydon?


Our firm has been around for more than 25 years in the South East London area and around. We have a large network of estate agents across London, including more than 90 property professionals working for Streets Ahead. We are open 7 days a week to provide a convenient service for everyone`s availability. Our services include sales, property lettings, investments, and land/new building purchases.



Streets Ahead has been awarded more than 29 awards nationwide over the last 8 years. Sunday Times and The Times awards have recognised us as leaders in the real estate industry. We have 3 gold medals for Best Customer Service. All of these awards help us prove our dedication to providing fully customised service to meet individual client needs. We also have won numerous awards in Property management which is the most challenging part of our work. Croydon estate agents work hard to make landlord and tenant lives easier by providing first-class management service.

Addiscombe area guide


It is a tiny borough of Croydon that, surprisingly, has a lot to offer! There are many restaurants, cafes and bars that serve this town and make it an inviting place to live. Some local pubs host live music and club nights. Addiscombe residential property consists mostly of detached and semi-detached houses for families that want to live in a more rural area outside the big city.

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Latest Reviews

View all Reviews 523
20th Dec 2022
reviewed by 'Tom'
“Useless and will take everything possible from you. Left us without access to any water for over a week and ......”
31st Mar 2021
reviewed by 'T'
“I didn’t end up renting through Streets Ahead, however, I couldn’t fault Gareth. Great communication skills, very personable ......”
15th Feb 2021
reviewed by 'Tuoyo'
“Quick and smooth turnaround from viewing to moving in thanks to Gareth and Emma. Was quite pleased, definitely exceeded my ......”
2nd Jan 2021
reviewed by 'Radeyah'
“Gareth did a great job sending me properties. Despite being in the middle of a pandemic and rental market slowing ......”
29th Jun 2020
reviewed by 'Katrina'
“i rented a bedsit for my daughter which was managed by Cherelle. Unfortunately she did not make this a very ......”
13th Apr 2020
reviewed by 'Appolinaire'
“I would like to give 5 stars to George Barnes & Emma Mckenzie, from Streets Ahead Croydon branch, for their great services ......”
Opening Hours
  • Monday: 08:30 - 19:00
  • Tuesday: 08:30 - 19:00
  • Wednesday: 08:30 - 19:00
  • Thursday: 08:30 - 19:00
  • Friday: 08:30 - 18:00
  • Saturday: 08:30 - 17:00
  • Sunday: Closed
Address

Streets Ahead
219 - 221 Lower Addiscombe Road
Croydon
Greater London
CR0 6RB
020 8655 1300

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Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 100% 86% £190,000 £340,000
Lettings 67% 69% £700 £1,450
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
63 13 159 23 88 1 139 1 34 2
Areas covered
Services offered
  • Sales
    •
  • Lettings
    •
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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Members of
NAEA ARLA TPOS Sales TPOS Lettings TPOS DPS Relocation Agent Network
Rankings
Overall Overall
Estate agents
Letting agents
Latest Properties

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“Hello my name is Boris and I want to say ......”

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Mar 10,2015
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By: 'Boris'
Mar 10,2015
1 people found
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Hello my name is Boris and I want to say many thanks to Billie because she help me find to rent the perfect house for me and my family. She was very nice and helpful,she understand me perfect what I am looking for.I ...
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“I am happy and satisfied with the quality of customer ......”

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Feb 01,2015
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By: 'Soul'
Feb 01,2015
0 people found
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I am happy and satisfied with the quality of customer service offered by Billie Blankson. She was very professional, pleasant and polite as well as punctual when it came to time of viewing of properties. She did keep me updated with the searches matching my ...
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“A five star estate agent - Cameron Cayenne. Given me ......”

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Jan 29,2015
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By: 'Gemma'
Jan 29,2015
0 people found
this helpful
A five star estate agent - Cameron Cayenne. Given me excellent service and advice with renting a property . First time I have rented through an agent so had lots of worries and concerns . Cameron was happy to help and answer all my questions and concerns . ...
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“I was completely satisfied with the professional way the whole ......”

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Jan 14,2015
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By: 'DANIEL'
Jan 14,2015
1 people found
this helpful
I was completely satisfied with the professional way the whole process of renting house was concerned and would recommend Billy without hesitation. Billy is professional and hard working, always available to respond to my emails and calls....
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“Billie and agency have been the only ones that have ......”

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Jan 13,2015
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By: 'Izabela'
Jan 13,2015
1 people found
this helpful
Billie and agency have been the only ones that have genuinely tried so hard to find house for us and we would recommend her to anyone we know. Thank you once again for her very kind and efficient service, we hope business goes from strength ...
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“Billie has been a great help in finding our dream ......”

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Jan 12,2015
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By: 'liz'
Jan 12,2015
1 people found
this helpful
Billie has been a great help in finding our dream property. She provided a top rate service and went the extra mile. I would recommend streets ahead as they offer a good range of quality properties and a great service...
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Comment on agent fees
Good that checkout fee is at beginning of tenancy so don't have to worry about paying at the end
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“The agent helped us a lot. Very kind and willing. ......”

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Jan 11,2015
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By: 'Giulia'
Jan 11,2015
1 people found
this helpful
The agent helped us a lot. Very kind and willing. She helped us with all the procedures and the documents. Our final opinion is a very good one and we are very satisfy...
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“Really knowledgable and helpful from start to tenancy agreement. Infact ......”

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Nov 25,2014
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By: 'Wapsy'
Nov 25,2014
1 people found
this helpful
Really knowledgable and helpful from start to tenancy agreement. Infact the only agents that even emailed me back in under 24hrs. Some other didnt even reply to my email at all!...
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Comment on agent fees
I think the rent was very reasonable, but evenm though I am paying 6 months upfront all the extra fees that come with are excessive in my view.
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“Billie was very helpful and professional as She took a ......”

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Nov 24,2014
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By: 'Mariusz'
Nov 24,2014
1 people found
this helpful
Billie was very helpful and professional as She took a good note of the description of our choice of flat and didn't waste our time to show us flats that didn't match what we said to her. She updated us on new properties to rent ...
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Comment on agent fees
Agency fees of ‚£350 is too expensive
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“Billie Blankson was very kind, helpful and professional. She listened ......”

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Nov 24,2014
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By: 'Eli'
Nov 24,2014
1 people found
this helpful
Billie Blankson was very kind, helpful and professional. She listened to my boyfriend and i and took a good note of the description of our choice of property. She didn't waste our time as she knew exactly what we were looking for e.g she ...
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Comment on agent fees
Street Ahead fees was ‚£350 which was too expensive
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“She was very helpful, Billie does take her time to ......”

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Nov 20,2014
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By: 'Billie'
Nov 20,2014
0 people found
this helpful
She was very helpful, Billie does take her time to explain things. She is very polite and a good listerner, with good communication Skills. She has also good customer service relation....
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“I am very happy with the service that was provided ......”

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Nov 04,2014
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vanessa
By: 'Hamid'
Nov 04,2014
0 people found
this helpful
I am very happy with the service that was provided by the agent. Vanessa was very knowledgable & professional. I will definitely be recommending the agency to my family & friends....
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“My partner and I bought a house through Streets Ahead ......”

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Nov 02,2014
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John
By: 'Tigger84'
Nov 02,2014
2 people found
this helpful
My partner and I bought a house through Streets Ahead earlier this summer. At first we dealt with Kai Searle who handled our offer, and was perfectly pleasant, and then got passed to someone on the sales progression team, and all was going smoothly. Then ...
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“Cameron and Carmen have both been such a great help. ......”

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Oct 31,2014
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By: 'Dionne'
Oct 31,2014
0 people found
this helpful
Cameron and Carmen have both been such a great help. I have been looking on and off for months for a property perfectly suited to me and my young family and Cameron has been in touch with me throughout the whole process. Most of the ...
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“This lady she is excellent she know her job very ......”

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Oct 22,2014
Minithumbup
By: 'Kevin'
Oct 22,2014
0 people found
this helpful
This lady she is excellent she know her job very well she really help us to fine a property I well recommend her any day god bless you miss Ferguson .from denese Kevin jaydan...
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“Absolutely fantastic Agent. I had contacted a number of property ......”

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Oct 22,2014
Minithumbup
By: 'Alison'
Oct 22,2014
1 people found
this helpful
Absolutely fantastic Agent. I had contacted a number of property letting agents and can categorically state that Streets Ahead were, by far, the best. Cameron has been a pleasure to deal with, in that he articulates himself well, is extremely knowledgeable and complete pleasure to ...
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Comment on agent fees
I found them to be reasonable.
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“The Agent, Mr Cayenne, was very patient and always responded, ......”

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Oct 22,2014
Minithumbup
By: 'Israel'
Oct 22,2014
0 people found
this helpful
The Agent, Mr Cayenne, was very patient and always responded, expediently, to any query I put to him. His service was professional, courteous and transparent; and this gave me an immense comfort, of which made me conclude that the firm is worth recommending to friends ...
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“Lewis Hay is always totally professional and a real asset ......”

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Oct 08,2014
Minithumbup
By: 'Mr'
Oct 08,2014
2 people found
this helpful
Lewis Hay is always totally professional and a real asset to the company. We were particularly impressed with his initiative to get things moving quickly and to secure a tenant for us so quickly. Lewis pro-actively arranged for a shower rail to be installed and ...
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“Good Service, appreciating Lewis on his work. - Booked appointments ......”

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Oct 07,2014
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By: 'Seetharaman'
Oct 07,2014
1 people found
this helpful
Good Service, appreciating Lewis on his work. - Booked appointments for my convenient timing. - Sent multiple reminders on appointment. - Co-ordinated well with previous tenants and me for multiple visits....
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“He was always polite with us and giving us a ......”

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Sep 29,2014
Minithumbup
By: 'Sergio'
Sep 29,2014
0 people found
this helpful
He was always polite with us and giving us a clear information. I recommend him for further rents you can have....
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“Hassan done a fantastic job helping me to find a ......”

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Sep 04,2014
Minithumbup
By: 'Camile'
Sep 04,2014
0 people found
this helpful
Hassan done a fantastic job helping me to find a property for me and my family at the last minute. He was attentive and didn't try to sell me any of the properties he suggested. He was genuinely interested in ensuring he found me somewhere ...
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“When viewing properties Jenny was always happy and friendly, and ......”

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Sep 03,2014
Minithumbup
By: 'HelskiM'
Sep 03,2014
0 people found
this helpful
When viewing properties Jenny was always happy and friendly, and knowledgeable about them, taking time to show us around. She would call and check how our search was going and let us know about new properties. Jenny listened to what we were looking for and ...
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“Kenisha kept us updated throughout the sale. She was the ......”

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Sep 01,2014
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Kenisha
By: 'Sarah-Jane'
Sep 01,2014
1 people found
this helpful
Kenisha kept us updated throughout the sale. She was the first to contact me when the sale was progressing. She called me when the property exchanged contracts and was the first to call when the sale completed. I didn't really hear from my solicitors and ...
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Comment on agent fees
I think the 2% fees are pretty high but I guess agents are in completion with each other. I would have been happy to negotiate a fee of 1.5%.
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“I would absolutely recommend to everyone Jennifer Ferguson. She is ......”

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Aug 20,2014
Minithumbup
By: 'John'
Aug 20,2014
0 people found
this helpful
I would absolutely recommend to everyone Jennifer Ferguson. She is one of the best agents; extremely friendly, highly knowledgeable of the area and very helpful in informing me of properties available via phone and email on a weekly basis. No other agent did this. Jennifer ...
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“We are very happy with our new flat and the ......”

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Aug 14,2014
Minithumbup
By: 'Maria'
Aug 14,2014
0 people found
this helpful
We are very happy with our new flat and the whole moving in procedure. Cameron was very friendly, flexible and talktive. He gave his time to let us have a later viewing and then to discuss in detail every flat's facilities. The flat we finally ...
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“Our experience with SA has been nothing but disappointing. The ......”

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Aug 07,2014
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By: 'Martina'
Aug 07,2014
5 people found
this helpful
Our experience with SA has been nothing but disappointing. The sales team should have been enough warning for us to decide against this, but we really liked our flat and we went through with it. Our agent only told us about a flat, another agent ...
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“Marina and Jennifer we're lovely and helpful from the very ......”

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Aug 03,2014
Minithumbup
By: 'Emma'
Aug 03,2014
1 people found
this helpful
Marina and Jennifer we're lovely and helpful from the very beginning. They showed us appropriate properties and had the right information- small as that sounds many of the other estate agents we saw would turn up late/ not at all with little or no information (...
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“We tried to move to Croydon and Streets Aheads was ......”

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Jul 31,2014
Minithumbup
By: 'Basem'
Jul 31,2014
2 people found
this helpful
We tried to move to Croydon and Streets Aheads was the choice to find us a property to rent, our first contact is Lewis Hay. Lewis has a professional manner and working very hard to find us the right home. The property he selected for ...
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“Very good interaction and follow up. Would recommend my friends. ......”

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Jul 31,2014
Minithumbup
By: 'Raja'
Jul 31,2014
0 people found
this helpful
Very good interaction and follow up. Would recommend my friends. Good job in provided more details whenever needed. Thanks very much for the wonderful support all through....
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“Cameron was very helpful in responding to all of the ......”

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Jul 28,2014
Minithumbup
By: 'Kelly'
Jul 28,2014
0 people found
this helpful
Cameron was very helpful in responding to all of the queries I had and had some negotiations to do with the landlady to ensure we are both happy with the final outcome. The visit was not rushed and all the positives for the house were ...
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Comment on agent fees
I did not understand the 6 months rent plus deposit - however this was fully explained to me and I now understand that I pay 6 weeks for 6 weeks tenancy and it is not 6 weeks money for 4 weeks tenancy. (this could just have been a misunderstanding on my part - but I think it could be made clearer on the documentation).
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Streets Ahead, Croydon CR0 6RB



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