60% sales valuation accuracy
100% sales fee satisfaction
0% lettings valuation accuracy
67% lettings fee satisfaction
Oct 04,2012
Oct 04,2012
4
people found
this helpful
this helpful
We used Satchells earlier this year to market our house
Satchells were recommended to us from a friend and from the start we had nothing but hassle
We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from us and things went wrong from us signing on the dotted line
Satchells advertised our house as Leasehold rather than Freehold ( this took 7 days to change all advertising - Rightmove . Local paper etc )
Mark then left Satchells two days after , then another young lad took the Managers role , one week later he'd left Satchells - so in the space of 2 weeks a major advertising error had occurred and two managers had left the company
We when then left with the females of the Biggleswade branch that in my opinion ( and I am female ) were very un- interested and un organised
For example on a Sunday lunch time I received a call to say we had a viewing on our property and he would be with us in TEN minutes , as I was on the phone a guy knocked on my door - this did not impress my husband nor me for various reasons but mainly as a young female in my own home with a stranger
Satchells to us may talk the talk but certainly cannot perform , I would not recommend this company
Satchells were recommended to us from a friend and from the start we had nothing but hassle
We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from us and things went wrong from us signing on the dotted line
Satchells advertised our house as Leasehold rather than Freehold ( this took 7 days to change all advertising - Rightmove . Local paper etc )
Mark then left Satchells two days after , then another young lad took the Managers role , one week later he'd left Satchells - so in the space of 2 weeks a major advertising error had occurred and two managers had left the company
We when then left with the females of the Biggleswade branch that in my opinion ( and I am female ) were very un- interested and un organised
For example on a Sunday lunch time I received a call to say we had a viewing on our property and he would be with us in TEN minutes , as I was on the phone a guy knocked on my door - this did not impress my husband nor me for various reasons but mainly as a young female in my own home with a stranger
Satchells to us may talk the talk but certainly cannot perform , I would not recommend this company
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Latest Reviews
12th Jun 2018
reviewed by 'Anamaria'
27th Jun 2017
reviewed by 'Annon'
15th Aug 2016
reviewed by 'Long_term_self_employed'
Opening Hours
Address
Satchells
49 High Street
Biggleswade
Bedfordshire
SG18 0JH
Performance statistics
| Services | Valuation Accuracy | Fees Satisfaction | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60% | 100% | £300,000 | £300,000 |
| Lettings | 0% | 67% | £625 | £650 |
Review statistics
| From Landlords | From Tenants | From Vendors | From Buyers | Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 4 | 0 | 1 | 0 | 2 | 0 | 0 |
Areas covered
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
- Home Builder
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Latest Properties
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Jun 12,2018
Jun 12,2018
3
people found
this helpful
this helpful
If I could give 0 stars I would, me and my boyfriend wanted to rent a house in Biggleswade, after our viewing was cancelled 3 times, we finally got to see it in the end. And then they took my card details, saying they will contact the ...
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Comment on agent fees
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Feb 07,2018
Feb 07,2018
1
people found
this helpful
this helpful
Absolutely appalled at the outcome of my two sons looking at property to rent, apparently the landlord would rather not rent brothers in case one decides to move out...Please tell me that this means no other couples in the world split up and go ...
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Jun 27,2017
Jun 27,2017
2
people found
this helpful
this helpful
Not a great experience with this agent. We have finally purchased the property we wanted but not after a few concerning moments. We tried to purchase the property and had our offer accepted to be told on the Monday that there was another buyer. We ...
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Comment on agent fees
N/A
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Oct 27,2016
Oct 27,2016
7
people found
this helpful
this helpful
Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous ...
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Aug 15,2016
Aug 15,2016
1
people found
this helpful
this helpful
Very unhelpful and insulting when I enquired about a property. It appears this estate agent (Donna) does not like dealing with the Self-Employed (she specifically said the landlord (convenently) only likes to deal with people who are employed and can pay the rent every month). ...
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What agent could do to change your mind?
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.Attached Filesnbsp;
Comment on agent fees
A joke - why would we pay the ‚£250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.
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Oct 04,2012
Oct 04,2012
4
people found
this helpful
this helpful
We used Satchells earlier this year to market our house
Satchells were recommended to us from a friend and from the start we had nothing but hassle
We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from ...
read full review
read full review
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Yes
Yes
May 21,2012
May 21,2012
5
people found
this helpful
this helpful
Not interested in helping with any issues with the property. Poor response to mails throughout tenancy..
added charges part way through tenancy that they did not tell us about previously as "she forgot".
Didnt turn up to show prospective tenants round after I gave notice, ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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