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Biggleswade, SG18

1/5, 7 Reviews
0% Recommended

60% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

67% letting fee satisfaction

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"Recently purchased a house..."

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1 Star Review

By : 'Rob'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : SG18

Oct 26, 2016
People found this helpful7

Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous lies to put us off, including that the property above the one we wanted wouldn't be built until at least Christmas (it was on track for September). Satchells tried to put us off of viewings and were very late when we did have a viewing. I received a letter in the post (a legal document!) saying my offer was accepted, but Satchells sold the property to the other interested couple without even telling us. That fell through and after another battle we finally got an offer accepted, but we had to go in to the office to ask for answers regarding our offer as they weren't getting back to us, Megan told us we should stand on the street outside the shop as her phone calls were confidential! We refused as we had been asking for Satchells for an answer on our offers for a week but they had been stalling trying to get the Satchells couple back on board. Grace was also in the office and was giving us dirty looks and muttering under her breath to us. The staff were extremely rude throughout the entire process. Finally came exchange day, more errors on Satchells side meant we couldn't exchange and we couldn't have the initial agreed moving date. Satchells lied and said it was all down to Thomas Morris and not Satchells... the solicitors said otherwise!! I don't understand how this agent are still in business!

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales60%100%£300,000£300,000
Lettings0%67%£625£650
Address

Satchells
49 High StreetBiggleswade, Bedfordshire
SG18 0JH

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Satchells Branches (View All 6)
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1 Star Review

By : 'Anamaria'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : SG5

Jun 11, 2018
People found this helpful3

If I could give 0 stars I would, me and my boyfriend wanted to rent a house in Biggleswade, after our viewing was cancelled 3 times, we finally got to see it in the end. And then they took my card details, saying they will contact the landlord and then proceed to do the references. After a week I... Read Full Review


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Ok

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Absolutely appalled at the ...

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1 Star Review

By : 'E'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SG18

Feb 7, 2018
People found this helpful1

Absolutely appalled at the outcome of my two sons looking at property to rent, apparently the landlord would rather not rent brothers in case one decides to move out...Please tell me that this means no other couples in the world split up and go their separate ways. They would obviously get somebody ... Read Full Review

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Not a great experience with ...

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1 Star Review
UserName

Megan

UserName

Jo

By : 'Annon'
Services : Sales( As a Buyer )
Sold price : £300000
Would you recommend ? : No
Postcode : SG18

Jun 26, 2017
People found this helpful2

Not a great experience with this agent. We have finally purchased the property we wanted but not after a few concerning moments. We tried to purchase the property and had our offer accepted to be told on the Monday that there was another buyer. We increased our offer but the agents were reluctant... Read Full Review


Comments on Agent Fees

N/A

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Recently purchased a house ...

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1 Star Review

By : 'Rob'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SG18

Oct 26, 2016
People found this helpful7

Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous lies to put us off,... Read Full Review

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Very unhelpful and insulting ...

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1 Star Review

By : 'Long_term_self_employed'
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : SG19

Aug 14, 2016
People found this helpful1

Very unhelpful and insulting when I enquired about a property. It appears this estate agent (Donna) does not like dealing with the Self-Employed (she specifically said the landlord (convenently) only likes to deal with people who are employed and can pay the rent every month). How very insulting!... Read Full Review


What agent could do to change your mind?

A joke - why would we pay the £250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.


Comments on Agent Fees

A joke - why would we pay the £250.00+VAT only to be told that this agent will not allow us to rent a property through them?!??! "our risk", apparently.

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We used Satchells earlier ...

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1 Star Review

By : 'K'
Services : Sales( As a Vendor )
Would you recommend ? : No

Oct 4, 2012
People found this helpful4

We used Satchells earlier this year to market our house Satchells were recommended to us from a friend and from the start we had nothing but hassle We arranged a meeting with Mark the manager for valuation and agreements etc , Mark took all details from us and things went wrong from us... Read Full Review

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Not interested in helping ...

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1 Star Review

By : 'Lisa'
Services : Letting( As a Tenant )
Would you recommend ? : No

May 21, 2012
People found this helpful5

Not interested in helping with any issues with the property. Poor response to mails throughout tenancy.. added charges part way through tenancy that they did not tell us about previously as "she forgot". Didnt turn up to show prospective tenants round after I gave notice, expected ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Satchells, Biggleswade SG18 0JH