Satchells

Satchells Lettings provide an appalling service. They took my details 3 times. Failed to keep me updated and a property before they said any viewings would be available. Didnt confirm or actually book a viewing me when I had booked it. Going into the office there was no professionalism. They sat ... Read Full Review

We were very pleased with Satchells right from the start the viewing was very informative and helpful, and the staff were so friendly . we would defiantly recommend ... Read Full Review

I recently just purchased my first home, the Satchells Baldock team was exceptionally professional, knowledgeable, responsive, and supportive throughout the entire process. The conveyancing law firm whom I was using was “difficult to work with – that is putting it very ... Read Full Review

I dealt with Peter and Nicki at Satchells of Baldock to sell my property over the pandemic period. It needed completely redecorating which they arranged through their contacts for me and they all did a fantastic job. It was a tough year to sell, but they came up trumps and found me an excellent ... Read Full Review

I have never had such a good experience with estate agent,s as we have had with Satchells in Hitchin. Firstly, we had great advice on the selling price and advertising for our property by Richard. We were kept informed throughout by Chris, who took great care to assist whenever possible with the ... Read Full Review

Very happy with my overall experience with satchells Peter, Becky and Nicky were all very helpful and friendly, I would recommend... Sharon ... Read Full Review

We are a young couple looking for a first time buy, in a very good position of being cash buyers. Satchells Stotfold completely disregarded our views and opinions on a property we were willing to put and offer in. We feel it was because we were young buyers and they were only interested in a ... Read Full Review

Satchell's Baldock have changed my view of Estate agents. The team have been professional and competent, dealing masterfully with complexities as they have arisen. I am particularly grateful to Phil for his utter professionalism and skill and for Peter for always making us feel welcome, for ... Read Full Review

Sold in Letchworth through Satchells. Messed about for 12 months with previous agents who were next to useless, Satchells were brilliant, they marketed the property in a new and refreshing manner, kept us informed through the whole process and secured us a sale at the asking price in very short ... Read Full Review

Phil has been the perfect estate agent. Really pleased with the service I've received since he joined Satchells in ... Read Full Review

A very good service. Marc and the team ensured the sale went though without any problems, and within the shortest timeframe possible considering the stagnant market. Happy to ... Read Full Review

If I could give 0 stars I would, me and my boyfriend wanted to rent a house in Biggleswade, after our viewing was cancelled 3 times, we finally got to see it in the end. And then they took my card details, saying they will contact the landlord and then proceed to do the references. After a week I ... Read Full Review

We found the process of selling our house with Satchells very straight forward from beginning to end. The staff are knowledgeable, friendly and were helpful at all stages. We had a point of contact throughout the process which proved invaluable for continuity. Satchells helped us sell our house ... Read Full Review

Absolutely appalled at the outcome of my two sons looking at property to rent, apparently the landlord would rather not rent brothers in case one decides to move out...Please tell me that this means no other couples in the world split up and go their separate ways. They would obviously get somebody ... Read Full Review

If I could give 0 stars I would. Absolutely useless estate agents with no disregard for clients. Poor customer service, Poor follow up and useless staff with no knowledge ... Read Full Review

Employed by me as non-local landlord for full property management for 3 years – steadily deteriorated over that time. They do whatever makes their life easier, including fibbing to or pressuring landlord and/or tenant. Provided over-priced quotes from contractors, and balk when ... Read Full Review

Not a great experience with this agent. We have finally purchased the property we wanted but not after a few concerning moments. We tried to purchase the property and had our offer accepted to be told on the Monday that there was another buyer. We increased our offer but the agents were reluctant ... Read Full Review

Recently purchased a house through Satchells, complete disaster from start to finish. Too many problems to list but here are a few; Satchells didn't want us having the property as there was another couple interested who were also selling through Satchells, so told us numerous lies to put us off, ... Read Full Review

The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property ,The agent did not even bother to acknowledge the offer I made. I phoned two days later and the gentleman said oh, a better offer was accepted. Did not apologise at ... Read Full Review

Very unhelpful and insulting when I enquired about a property. It appears this estate agent (Donna) does not like dealing with the Self-Employed (she specifically said the landlord (convenently) only likes to deal with people who are employed and can pay the rent every month). How very insulting! ... Read Full Review