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The UK's Largest Customer Review Website for the Property Industry

1.6/5, 8 Reviews
14% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
By : 'Disappointed Geezer'
Services :
Would you recommend ? : No
Satchells Lettings provide an appalling service. They took my details 3 times. Failed to keep me updated and a property before they said any viewings would be available. Didnt confirm or actually book a viewing me when I had booked it. Going into the office there was no professionalism. They sat back in their chairs with folded arms and failed to engage appropriately. When asked about alternative properties they had miraculously all been despite clearly being available on their website and Rightmove.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 40% | £550,000 | £550,000 |
| Lettings | 0% | 40% | £550 | £1,400 |
Satchells
Station Place, Letchworth, Hertfordshire
SG6 3AQ
01462 480077
By : 'Disappointed'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Satchells Lettings provide an appalling service. They took my details 3 times. Failed to keep me updated and a property before they said any viewings would be available. Didnt confirm or actually book a viewing me when I had booked it. Going into the office there was no professionalism. They sat... Read Full Review
By : 'Michael'
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : SG6
Sold in Letchworth through Satchells. Messed about for 12 months with previous agents who were next to useless, Satchells were brilliant, they marketed the property in a new and refreshing manner, kept us informed through the whole process and secured us a sale at the asking price in very short... Read Full Review
By : 'Victoria'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : No
Postcode : SG5
Employed by me as non-local landlord for full property management for 3 years – steadily deteriorated over that time. They do whatever makes their life easier, including fibbing to or pressuring landlord and/or tenant. Provided over-priced quotes from contractors, and balk when... Read Full Review
Cheaper available for better service
By : 'Ben'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : EN11
The service of the Satchells Letchworth letting branch is terrible. I made a offer on a property ,The agent did not even bother to acknowledge the offer I made. I phoned two days later and the gentleman said oh, a better offer was accepted. Did not apologise at... Read Full Review
By : 'HV'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SG76
We rented a house from Satchells, Letchworth and would like to highlight that they are one of the most arrogant and unprofessional agents that I have ever dealt with. We have a 3 month baby and the fridge in the kitchen broke down. The ignored all calls and we had to buy our own fridge. When we... Read Full Review


By : 'LT'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : SG6
Me and my sister rented a property with them. All dealings were done online, having to print out our own paperwork to take into store to sign. Our check in was done before we entered property so many problems were overlooked. our front door lock didnt work properly, our hot water didnt work, the... Read Full Review
nothing, the service the offer is minimal and unproffesional
By : 'Calanthe'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : SG6
Stay away from this agency. They are not helpful at all, they are only interested in money. The worst thing they did to me was at the end of tenancy - they were trying to blame me for damage that was already there when I moved in ( luckily I had pictures so I could prove them wrong). On top of... Read Full Review
By : 'landlady'
Services : Letting( As a Owner )
Would you recommend ? : No
I started letting my property with satchells around five years ago. At first the service was good - but over the past 12 months i saw i massive decline. How so ? - Last year i was left with a leak over christmas which they did not identify when they checked out the tenant. The leak resulted in ... Read Full Review
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