We used Streets Ahead\'s Financial Advisor Jon Butler to organise a mortgage, as first time buyers we were a bit overwhelmed by the whole process so had been advised to used a mortgage advisor. We feel as though we really lucked out with Jon, not only was he incredibly helpful and knowledgable, but he made the effort each meeting to put us completely at ease and actually get to know us. We always felt as though he had our best interests in mind and in the end even though there were some complications with the mortgage agreement our end, the whole pocess was really smooth and stressfree. The communication we recieved from Jon and his PA Claire was exellent and we always recieved immediate responses. It was also really good to know that when Jon was out of the office or busy, Claire was able to answer our questions and confirm anything we needed to know, and we never had to chase anything up! Both Jon and Claire were so friendly and helpful, we feel lucky so have had such an easy experience, especially after hearing friends horror stories from dealing directly with banks!