We sold a flat through Russell Collins. From beginning to end, Ray (one of the partners), was helpful and professional. He was always on hand to answer questions and guide us through the whole process. We had never bought or sold a flat before so we did need quite a bit of guidance! We felt he was very patient with us and gave us a lot of his time. Ray found an asking price buyer for us within a week. I always found all the staff at Russell Collins very helpful and friendly, I would definately reccommend this agents.