We first used Russell Collins when we rented a 1 bed flat through them. We found them to be nothing but helpful and friendly throughout the whole tenancy - especially Peter who always answered and followed through on any queries that we had. When we found out that our landlord was selling the property, they were again as helpful and informative as possible and when we decided to buy, we used the sales office as well. Buying is a frustrating and intimidating process and Dean at Russell Collins sales office, helped us through every step of the process. I have nothing but good things to say about both the sales and lettings offices and wouldn't hesitate to recommend either.