Carnegie's was recommended to me by another landlord who has a flat in the same block of flats as mine - and they haven't disappointed. I don't now live close to the let so was looking for the full agency service of finding suitable tenants and managing all elements of the subsequent rental. They have found me three tenants since 2007, all of which have been timely payers and have caused minimal problems and I have only had the flat empty for two weeks in this time. They promptly sort out any issues that have arisen with plumbing, electrics etc and only bother you with significant concerns and those which will be costly. I often say that 'no news is good news' but the only thing that I would like Carnegie's to improve is communication of the results of the 6 monthly checks that they undertake on your behalf. My flat was my home for 7 years and a lot of time and effort went in to making it nice prior to me moving in with my fiance - I would like to know that it is still in the same good condition as I left it without having to chase up the agent!