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Carnegie Estate Agents
5/5, 26 Reviews
100% Recommended
0% sales valuation accuracy
0% sales fee satisfaction
Over the years we have established a reputation for going above and beyond the call of duty when it comes to all matters property and we pride ourselves on this accolade. Our experienced team will provide you with a service that is second to none and will be happy to give you straightforward and clear advice wheth
er you are buying, renting, selling or letting.
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Carnegie Estate Agents
Handside House, 131 Handside Lane,AL8 6TA
Certified Customer Experience
Report Summary
Report generated on (03 April 2025 @ 19:09:49)
Customer Experience
Awards Won
Recent Customer Reviews From
Clients Of This Agent
David on 17th Mar 2012
5 Star Review
I am very happy with service provided. I am keep well informed of any issues and things get fixed very quickly
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Chris on 25th Feb 2012
5 Star Review
Carnegie have been great at finding good tenants for us (this is our second in 3 years) and setting up contracts. We initially used them on a percentage basis, then for the second tenant on a finding fee arrangement. They have been very helpful and flexible with tenants too. It's a pleasure to work with them.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
JC on 22nd Feb 2012
5 Star Review
Carnegie have provided me with a first class service for over 10 years across multiple properties and have genuinely made my life as a landlord completely hassle free, providing comfort and confidence that the property and the tenants are well provided for. I would trust you implicitly in the management of any property.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Incandescent1 on 8th Feb 2012
5 Star Review
I've been a landlord with Carnegie lettings for over 6 years and have been very pleased with their attentive service. Once when the boiler was decommissioned rather annoyingly by british gas 2 years ago, they supplied electric radiators to the tenants while I fish around for a reasonably priced installer
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
Alex on 18th Jan 2012
5 Star Review
We have let our property through Carnegie for six years and at all times the company has acted with thorough professionalism. As we live overseas we need an agent which keeps us informed of any issues arising and acts expeditiously on our behalf, balancing cost efficiency with tenant requirements. Carnegie does this in all instances, and I hae no hesitation in recommending them to other landlords and tenants.
- Services :
- Rent PCM : £undefined
- Postcode:
- Experience: Would you recommend ? : No
This document has been generated as a representation of customer reviews attributed to the agent/staff member on the allAgents.co.uk website as of 03/04/2025
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"As a landlord, I have used..."
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5 Star Review
By : 'Simone'
Services : Letting(As a Owner)
Would you recommend ? : Yes
People found this helpful0
As a landlord, I have used Carnegie House Lettings for the management of my apartment in welwyn garden city for approx. 7!8 years. I have absolutely no hesitation recommending any potential landlords to use Carnegies, they have been nothing but extremely helpful, knowledgeable and very professional in providing a second to none service whilst I have been letting my property. I have dealt with the same staff at Carnegies throughout this 8 years, which I feel says a lot about the loyalty and integrity of the business. They have managed my property in such a way that I am completely confident to leave them to deal with any type of issue on my behalf. Carnegie also make it one of their priorities to ensure that my property is visited by them regularly to check that everything is in a well kept order. They provide me with feedback and updates on a regular basis. Using Carnegies, a local family run business, ensures that this level of personal service can always be relied upon by me as a landlord. I am 110% happy and pleased with Carnegie as my agent, superb!
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | % | 0% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 25 | 0 | 0 | 0 | 0 | 0 | 0 | 0 | 1 | 0 |
Address
Carnegie Estate Agents
Handside House, 131 Handside Lane, Welwyn Garden City, Hertfordshire
AL8 6TA
01707 330373/4
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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I am very happy with service ...
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5 Star Review
By : 'David'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
I am very happy with service provided. I am keep well informed of any issues and things get fixed very ... Read Full Review
Comments (0)
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David Lewis said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 17th Mar 2012
I am very happy with service provided. I am keep well informed of any issues and things get fixed very quickly
The UK's Largest Customer Review Website for the Property Industry
Carnegie have been great at ...
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5 Star Review
By : 'Chris'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie have been great at finding good tenants for us (this is our second in 3 years) and setting up contracts. We initially used them on a percentage basis, then for the second tenant on a finding fee arrangement. They have been very helpful and flexible with tenants too. It's a pleasure to work ... Read Full Review
Comments (0)Was this helpful?:
Chris Goward said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 25th Feb 2012
Carnegie have been great at finding good tenants for us (this is our second in 3 years) and setting up contracts. We initially used them on a percentage basis, then for the second tenant on a finding fee arrangement. They have been very helpful and flexible with tenants too. It's a pleasure to work with them.
The UK's Largest Customer Review Website for the Property Industry
Carnegie have provided me ...
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5 Star Review
By : 'JC'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie have provided me with a first class service for over 10 years across multiple properties and have genuinely made my life as a landlord completely hassle free, providing comfort and confidence that the property and the tenants are well provided for. I would trust you implicitly in the ... Read Full Review
Comments (0)Was this helpful?:
JC said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 22nd Feb 2012
Carnegie have provided me with a first class service for over 10 years across multiple properties and have genuinely made my life as a landlord completely hassle free, providing comfort and confidence that the property and the tenants are well provided for. I would trust you implicitly in the management of any property.
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I've been a landlord with ...
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5 Star Review
Cecilia
By : 'Incandescent1'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
I've been a landlord with Carnegie lettings for over 6 years and have been very pleased with their attentive service. Once when the boiler was decommissioned rather annoyingly by british gas 2 years ago, they supplied electric radiators to the tenants while I fish around for a reasonably priced ... Read Full Review
Comments (0)Was this helpful?:
Incandescent1 said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 8th Feb 2012
I've been a landlord with Carnegie lettings for over 6 years and have been very pleased with their attentive service. Once when the boiler was decommissioned rather annoyingly by british gas 2 years ago, they supplied electric radiators to the tenants while I fish around for a reasonably priced installer
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We have let our property ...
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5 Star Review
By : 'Alex'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
We have let our property through Carnegie for six years and at all times the company has acted with thorough professionalism. As we live overseas we need an agent which keeps us informed of any issues arising and acts expeditiously on our behalf, balancing cost efficiency with tenant requirements. ... Read Full Review
Comments (0)Was this helpful?:
Alex said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 18th Jan 2012
We have let our property through Carnegie for six years and at all times the company has acted with thorough professionalism. As we live overseas we need an agent which keeps us informed of any issues arising and acts expeditiously on our behalf, balancing cost efficiency with tenant requirements. Carnegie does this in all instances, and I hae no hesitation in recommending them to other landlords and tenants.
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Carnegie's was recommended to ...
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4 Star Review
By : 'Julie'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie's was recommended to me by another landlord who has a flat in the same block of flats as mine - and they haven't disappointed. I don't now live close to the let so was looking for the full agency service of finding suitable tenants and managing all elements of the subsequent rental. They ... Read Full Review
Comments (3)Was this helpful?:
Julie B said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 7th Jan 2012
Carnegie's was recommended to me by another landlord who has a flat in the same block of flats as mine - and they haven't disappointed. I don't now live close to the let so was looking for the full agency service of finding suitable tenants and managing all elements of the subsequent rental. They have found me three tenants since 2007, all of which have been timely payers and have caused minimal problems and I have only had the flat empty for two weeks in this time. They promptly sort out any issues that have arisen with plumbing, electrics etc and only bother you with significant concerns and those which will be costly. I often say that 'no news is good news' but the only thing that I would like Carnegie's to improve is communication of the results of the 6 monthly checks that they undertake on your behalf. My flat was my home for 7 years and a lot of time and effort went in to making it nice prior to me moving in with my fiance - I would like to know that it is still in the same good condition as I left it without having to chase up the agent!
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By : S Carnegie
Jan 10, 2012Dear Julie Thank you for taking the time to write a review on us. We really value our landlords feedback and it's good to know you are generally happy with our service. I would just like to...
They firstly gave excellent ...
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5 Star Review
By : 'Roger'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
They firstly gave excellent advice about the changes required before letting took place, then arranged for the necessary work to be carried to a proper standard at a reasonable price. They let the property quicky and the tenants chose have been very good. Maintenance expenses have been minimal, ... Read Full Review
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Roger Chown said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 22nd Dec 2011
They firstly gave excellent advice about the changes required before letting took place, then arranged for the necessary work to be carried to a proper standard at a reasonable price. They let the property quicky and the tenants chose have been very good. Maintenance expenses have been minimal, rent has been punctual as have monthly statements.
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Excellent service, makes my ...
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5 Star Review
By : 'John'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Excellent service, makes my letting hassle free - which is what i want - but gives regular timely feedback so that I get no ... Read Full Review
Comments (0)Was this helpful?:
John McAndrew said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 22nd Dec 2011
Excellent service, makes my letting hassle free - which is what i want - but gives regular timely feedback so that I get no suprises.
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While travelling abroad I ...
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5 Star Review
By : 'Yvonne'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
While travelling abroad I felt very confidant that Carnegie House Letting were managing my property in my absence. On my return I have continued to use their services and feel that their personal attention to detail very valuable. Competitive fees and they keep a very reliable team of contractor ... Read Full Review
Comments (0)While travelling abroad I felt very confidant that Carnegie House Letting were managing my property in my absence. On my return I have continued to use their services and feel that their personal attention to detail very valuable.
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Yvonne Rule said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 10th Dec 2011
While travelling abroad I felt very confidant that Carnegie House Letting were managing my property in my absence. On my return I have continued to use their services and feel that their personal attention to detail very valuable.
Competitive fees and they keep a very reliable team of contractor at reasonable cost should the house need attention at any time.
Thorough reference follow through with prospective tenants.
Overall, well worth recommendation
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I found Carnegie to be a very ...
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5 Star Review
By : 'Roy'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
I found Carnegie to be a very professional in all aspects of letting my property. They had a very straightforward and honest approach and above all l they were extremely competitive. I would definitely use them for future business and would recommend them to ... Read Full Review
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Roy Harper said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 4th Dec 2011
I found Carnegie to be a very professional in all aspects of letting my property. They had a very straightforward and honest approach and above all l they were extremely competitive. I would definitely use them for future business and would recommend them to others.
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Our flat has been with ...
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5 Star Review
By : 'Maisie'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Our flat has been with Carnegie House Letting since 1995,and we have always found them helpful, well organised,knowledgeable and courteous; in fact I don't know what we would have done without ... Read Full Review
Comments (0)Our flat has been with Carnegie House Letting since 1995,and we have always found them helpful, well
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Maisie said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 3rd Dec 2011
Our flat has been with Carnegie House Letting since 1995,and we have always found them helpful, well
organised,knowledgeable and courteous; in fact I don't know what we would have done without them!
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We have relied upon Carnegie ...
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5 Star Review
By : 'Andrew'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
We have relied upon Carnegie House Lettings for the 14 years in which time we have built a portfolio of 1/2 bedroom properties in Welwyn Garden City and surrounding towns. Thus, we are able to compare their services with those Agents we use in, for example, Hertford and St Albans. Carnegies ... Read Full Review
Comments (0)We have relied upon Carnegie House Lettings for the 14 years in which time we have built a portfolio of 1/2 bedroom properties in Welwyn Garden City and surrounding towns. Thus, we are able to compare their services with those Agents we use in, for example, Hertford and St Albans.
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Andrew & Susan Forrow said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 2nd Dec 2011
We have relied upon Carnegie House Lettings for the 14 years in which time we have built a portfolio of 1/2 bedroom properties in Welwyn Garden City and surrounding towns. Thus, we are able to compare their services with those Agents we use in, for example, Hertford and St Albans.
Carnegies are totally reliable because they understand the needs of both Landlords and prospective Tenants and are able, therefore, to match the two together for lasting relationships. The tenants they have found for us have always been reliable, respectful of the property they occupy, and financially trustworthy.
Managing the properties ourselves, we rely on Carnegies to identify, evaluate and reference prospective tenants. Once identified, we use Carnegies' services of Agreement writing, tenancy deposit protection, and "seeing-in / seeing out" - all of which they do faultlessly. In addition, they have a listing of service providers for gas safety, electrical repair, decoration and other occasionally-needed support.
We can thouroughly, and unreservedly, recomment Carnegie House Lettings, their staff and their services, to other Landlords.
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Carnegies have managed the ...
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5 Star Review
By : 'hosking'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegies have managed the letting of our house for 2 years and have provided an excellent service. They provide a seamless, professional and courteous ... Read Full Review
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hosking said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 28th Nov 2011
Carnegies have managed the letting of our house for 2 years and have provided an excellent service. They provide a seamless, professional and courteous service.
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Carnegies have managed the ...
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5 Star Review
By : 'hosking'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegies have managed the letting of our house for 2 years and have provided an excellent service. They provide a seamless, professional and courteous ... Read Full Review
Comments (0)Was this helpful?:
hosking said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 28th Nov 2011
Carnegies have managed the letting of our house for 2 years and have provided an excellent service. They provide a seamless, professional and courteous service.
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Carnegie House are able to ...
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5 Star Review
By : 'Satisfied'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie House are able to work with new landlords to ensure that the property to be let is of suitable quality and then to help with the paperwork (such as the actual letting contract) and the property inventory. Unlike most other agencies Carnegie offer a single payment option to find and vet ... Read Full Review
Comments (0)Carnegie House are able to work with new landlords to ensure that the property to be let is of suitable quality and then to help with the paperwork (such as the actual letting contract) and the property inventory.
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Satisfied Customer said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 24th Nov 2011
Carnegie House are able to work with new landlords to ensure that the property to be let is of suitable quality and then to help with the paperwork (such as the actual letting contract) and the property inventory.
Unlike most other agencies Carnegie offer a single payment option to find and vet tenants for a landlord managing the property themselves. This proves financially advantagious when the property let goes beyond about five months.
Additionally Carnegie offer to provide different levels of property management for a percentage of the rental.
The tenants found for my property have all been waged and have paid their rent by standing order.
The experience of working with Carnegie has always been involved but professional and I have never felt any need to consider other agencies.
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We have used this agency over ...
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5 Star Review
By : 'Philip'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
We have used this agency over a number of years, and they have continually provided a reliable service in finding suitable tenants for our ... Read Full Review
Comments (0)Was this helpful?:
Philip Tasch said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 23rd Nov 2011
We have used this agency over a number of years, and they have continually provided a reliable service in finding suitable tenants for our property.
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As a landlord, I have used ...
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5 Star Review
By : 'Simone'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
As a landlord, I have used Carnegie House Lettings for the management of my apartment in welwyn garden city for approx. 7!8 years. I have absolutely no hesitation recommending any potential landlords to use Carnegies, they have been nothing but extremely helpful, knowledgeable and very ... Read Full Review
Comments (0)As a landlord, I have used Carnegie House Lettings for the management of my apartment in welwyn garden city for approx. 7!8 years. I have absolutely no hesitation recommending any potential landlords to use Carnegies, they have been nothing but extremely helpful, knowledgeable and very professional in providing a second to none service whilst I have been letting my property. I have dealt with the same staff at Carnegies throughout this 8 years, which I feel says a lot about the loyalty and integrity of the business. They have managed my property in such a way that I am completely confident to leave them to deal with any type of issue on my behalf. Carnegie also make it one of their priorities to ensure that my property is visited by them regularly to check that everything is in a well kept order. They provide me with feedback and updates on a regular basis. Using Carnegies, a local family run business, ensures that this level of personal service can always be relied upon by me as a landlord.
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Simone Hayward said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 23rd Nov 2011
As a landlord, I have used Carnegie House Lettings for the management of my apartment in welwyn garden city for approx. 7!8 years. I have absolutely no hesitation recommending any potential landlords to use Carnegies, they have been nothing but extremely helpful, knowledgeable and very professional in providing a second to none service whilst I have been letting my property. I have dealt with the same staff at Carnegies throughout this 8 years, which I feel says a lot about the loyalty and integrity of the business. They have managed my property in such a way that I am completely confident to leave them to deal with any type of issue on my behalf. Carnegie also make it one of their priorities to ensure that my property is visited by them regularly to check that everything is in a well kept order. They provide me with feedback and updates on a regular basis. Using Carnegies, a local family run business, ensures that this level of personal service can always be relied upon by me as a landlord.
I am 110% happy and pleased with Carnegie as my agent, superb!
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The team at Carnegie House ...
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5 Star Review
By : 'Lucie'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
The team at Carnegie House Lettings took on managing my property over a year ago and have been brilliant. Previously I have had other agencies manage my property and have had constant problems with rent not being paid on time or at all which I put down to poor checks on tenants suitability. When ... Read Full Review
Comments (0)The team at Carnegie House Lettings took on managing my property over a year ago and have been brilliant. Previously I have had other agencies manage my property and have had constant problems with rent not being paid on time or at all which I put down to poor checks on tenants suitability.
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Lucie Parker said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 23rd Nov 2011
The team at Carnegie House Lettings took on managing my property over a year ago and have been brilliant. Previously I have had other agencies manage my property and have had constant problems with rent not being paid on time or at all which I put down to poor checks on tenants suitability.
When I switched to using Carnegie they thoroughly check all their possible tenants and due to this diligence I now have a wonderful tenant who has been in my flat for a long period.
I receive regular statements both in the post and via e-mail and I know that financially i have nothing to worry about.
They are always on the end of the phone and able to help with anything which is a great comfort as i do not live locally to my property
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Carnegie's were very helpful ...
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5 Star Review
By : 'Simmons'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie's were very helpful in guiding us through that initial process to set up the property to be fit for rental. They persevered in difficult times to find tenants acceptable to us. In the event the tenants have proved to be ideal, keeping the property in good order and raising any issues with ... Read Full Review
Comments (0)Carnegie's were very helpful in guiding us through that initial process to set up the property to be fit for rental. They persevered in difficult times to find tenants acceptable to us. In the event the tenants have proved to be ideal, keeping the property in good order and raising any issues with us promptly and courteously.
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Simmons said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 23rd Nov 2011
Carnegie's were very helpful in guiding us through that initial process to set up the property to be fit for rental. They persevered in difficult times to find tenants acceptable to us. In the event the tenants have proved to be ideal, keeping the property in good order and raising any issues with us promptly and courteously.
During the tenancy, Carnegie's have been there with guidance and practical help, to resolve the few problems, that have arisen, effectively and efficiently.
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Carnegie have worked for me ...
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5 Star Review
By : 'J'
Branch : Welwyn Garden City, Handside House, 131 Handside Lane
Services : Letting( As a Owner )
Would you recommend ? : Yes
People found this helpful0
Carnegie have worked for me for 5 years and have tirelessly assisted in all aspects of the letting. I live abroad so it has been imperitive to have Agents upon whom I can completely rely. They have fulfilled this role fabulously and faultlessly over the years. They find excellent tenants; ... Read Full Review
Comments (0)Was this helpful?:
J Snow said about Carnegie Estate Agents
Services : Letting( As a Owner )Date: 23rd Nov 2011
Carnegie have worked for me for 5 years and have tirelessly assisted in all aspects of the letting. I live abroad so it has been imperitive to have Agents upon whom I can completely rely. They have fulfilled this role fabulously and faultlessly over the years. They find excellent tenants; execute all the correct processes pre-letting and more than adequately manage the property during the tenancy. If difficulties such as breakages etc arise, they are most even-handed with the tenants and myself as landlords. They keep me well informed by email and telephone nd their fees are very fair. I would recommend them to anyone 200%
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