Fox & Sons
2.7/5, 487 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction

Property Features

Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

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Latest Reviews

 View all Reviews 487
8th Apr 2024
reviewed by 'Nuno Monteiro'
“They were the worse letting agency that I have worked with, they don't report things from tenant to landlord and ......”
16th Mar 2024
reviewed by 'Jamie quinn'
“Had a valuation booked for 16th at 12.00 got txt to confirm and a email took day of work no show ......”
3rd Mar 2024
reviewed by 'Gabriel'
“We are very happy with all the guidance that Emily Jones gave to us. She literally put us exactly where ......”
9th Jan 2024
reviewed by 'Arji'
“Our agent was brilliant. She guided us from the beginning and updated us on the whereabouts of the processes in ......”
22nd Dec 2023
reviewed by 'SRABANA DUTTA'
“I really appreciate the help from Morgan and Fox & Son's again for helping us to find a property in Crawley. ......”
21st Dec 2023
reviewed by 'H'
“Absolutely awful service!Rented a property with fox and sons 3 weeks ago and ever since the property has had ongoing ......”
Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 36 66 88 45 26 30 20 110
Opening Hours
  • Monday: 09:00 - 18:00
  • Tuesday: 09:00 - 18:00
  • Wednesday: 09:00 - 18:00
  • Thursday: 09:00 - 18:00
  • Friday: 09:00 - 18:00
  • Saturday: 09:00 - 17:00
  • Sunday: 11:00 - 14:00
Services offered
  • Sales
    •
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Fox & Sons Branches (view all 62)
Amesbury Salisbury, SP4
Axminster, EX13
Bexhill on Sea, TN40
Bognor Regis, PO21
Bournemouth, BH9
Burgess Hill, RH15
Chandlers Ford, SO53
Crawley, RH10

“Olivia Turner-Lawlor has provided me as a landlord with excellent ......”

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Apr 19,2017
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Miss
By: 'Mimi'
Apr 19,2017
1 people found
this helpful
Olivia Turner-Lawlor has provided me as a landlord with excellent service. She has proved to be efficient, courteous, friendly, and has liaised very successfully with my tenants. I am sorry to see her leave her current post....
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Comment on agent fees
Reasonable
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“Olivia has been an excellent advisor, always following up queries ......”

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Apr 18,2017
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Miss
By: 'L'
Apr 18,2017
1 people found
this helpful
Olivia has been an excellent advisor, always following up queries immediately and sorting out any problems with my flat efficiently. Thank you....
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“Arranged a viewing during an open house. Arrived at the ......”

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Apr 15,2017
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By: 'qwert'
Apr 15,2017
4 people found
this helpful
Arranged a viewing during an open house. Arrived at the agreed time to see the agent driving away. Phoned the office to be told that they had been trying to contact me because the times had changed - no missed call, no voicemail, no email. 40+ ...
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“Took my money for reference checks and failed the reference ......”

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Apr 10,2017
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By: 'Umair'
Apr 10,2017
5 people found
this helpful
Took my money for reference checks and failed the reference checks for no reason so can't give me reason now for reference failure its just thieves sitting in there to take your money be careful...
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“Giving these people one star is one too many. Unprofessional, ......”

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Apr 08,2017
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Marcela
By: 'Marcela'
Apr 08,2017
5 people found
this helpful
Giving these people one star is one too many. Unprofessional, disrespectful, disorganised, belligerent, time wasters. We booked a house valuation with plenty of time and even got not one but two phone calls to confirm the time and date and they still did not bother ...
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“Christina has managed my property for over a year and ......”

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Apr 01,2017
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Christina
By: 'Mick'
Apr 01,2017
1 people found
this helpful
Christina has managed my property for over a year and I was delighted by her service. She was always prompt to take action, ensured all work at the property was good value for money and tried to always be fair and reasonable when there was ...
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Comment on agent fees
Reasonable fees
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“Thank you john and Stephanie for your help throughout the ......”

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Mar 24,2017
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By: 'Gerald'
Mar 24,2017
0 people found
this helpful
Thank you john and Stephanie for your help throughout the sale of my property. Very supportive, great advice & forever giving my feedback from day 1....
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Comment on agent fees
Reasonable fees. Not the highest or lowest I was quoted but I do feel I got great value for money
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“DO NOT use this agency.Totally crooked *signed us up ......”

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Mar 22,2017
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Angela
By: 'Paul'
Mar 22,2017
7 people found
this helpful
DO NOT use this agency. Totally crooked *signed us up to a x20 week contract without disclosing it. Only found out when we moved to another agency. Then Fox and Sons Lancing sent threatening letters....
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“What can I say about this Estate Agent, nothing complimentary ......”

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Mar 08,2017
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By: 'Lorretta'
Mar 08,2017
9 people found
this helpful
What can I say about this Estate Agent, nothing complimentary that's for sure. We received no feedback from them after viewings what so ever, I had to constantly call them. They arranged an open day for our house so we went out for the day, ...
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“I can't believe this lot are still in business.. laughable ......”

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Mar 03,2017
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All
By: 'Brighton'
Mar 03,2017
10 people found
this helpful
I can't believe this lot are still in business.. laughable professionalism, most would be better off on a market stall than selling houses !! Along with all thinking they're in with a shout on being cast on the next series of towie, for some beknown reason, ...
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Comment on agent fees
Awful, charge for photos a lie to their customers on a very regular basis
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“We had no end of trouble with this estate agent, ......”

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Feb 23,2017
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By: 'K'
Feb 23,2017
6 people found
this helpful
We had no end of trouble with this estate agent, who claimed to have three buyers, but each fell through. The value of the property was vastly over rated. and we eventually sold for £3.5K less. Read the small print though, as this estate agent ...
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“Eve Mabbutt is a very efficient, professional and personable employee. ......”

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Feb 22,2017
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Eve
By: 'Martin'
Feb 22,2017
1 people found
this helpful
Eve Mabbutt is a very efficient, professional and personable employee. As I live abroad it is essential that I can rely on someone to act swiftly and effectively in all aspects of my property. I have always experienced the best of service from Eve....
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Comment on agent fees
NA
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“Christina is the property coordinator for letting my flat in ......”

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Feb 10,2017
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Christina
By: 'Alan'
Feb 10,2017
0 people found
this helpful
Christina is the property coordinator for letting my flat in Brighton, although she is based in Cardiff. She does a phenomenal job of responding to my questions and helping address issues, providing exactly the level of service that I expect for the fees that I ...
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Comment on agent fees
I pay 8% for a full service. I'm happy with that. For someone based outside the UK, it's worth the money.
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“Do not under any circumstances use fox and sons to ......”

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Feb 10,2017
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By: 'Bruce'
Feb 10,2017
5 people found
this helpful
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management fee....
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Comment on agent fees
As they do ABSOLUTELY nothing, they should not have any fees.
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“WE agreed to buy a property from them, following our ......”

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Feb 06,2017
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By: 'Shocked'
Feb 06,2017
5 people found
this helpful
WE agreed to buy a property from them, following our survey which pointed out defects, then a further problem arose,we contacted our representitive who refused accept the report.and that the surveyors reports were not worth the money. We e-mailed him a copy on ...
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Comment on agent fees
N/A
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By: Mike TJ Norton
Apr 05, 2017
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I have just seen this review l hope someone is pleased with this fantasy l have no record of this matter and it bears no similarity to any of the testimonials we recive regularly from our clients. We have not become the leading agent in Amesbury by providing anything other than 5 star service. This review is anonymous what a suprise ...

“The worst Estate Agent we have ever dealt with.I ......”

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Feb 03,2017
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By: 'House'
Feb 03,2017
7 people found
this helpful
The worst Estate Agent we have ever dealt with. I have lost count of the number of times *they have promised to return calls for information and updates and has not done so. How he holds down a job there I don't know. All I ...
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Comment on agent fees
None
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“Worst letting agent I have ever dealt with in Eastbourne. ......”

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Dec 30,2016
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By: 'Unimpressed28'
Dec 30,2016
5 people found
this helpful
Worst letting agent I have ever dealt with in Eastbourne. I was really happy with the initial process they contacted us when a property became available and from viewing to signing was fast and easy. Fees are by far the highest in Eastbourne (4th agency ...
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Comment on agent fees
Awful
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“We have dealt with Sequence and Syreeta for the past 4 ......”

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Nov 25,2016
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Syreeta
By: 'Colby'
Nov 25,2016
1 people found
this helpful
We have dealt with Sequence and Syreeta for the past 4 years and are very happy with the service we have received. Syreeta has gone above and beyond dealing with difficult tenants and in rather difficult circumstances. Syreeta is an asset to the company and we ...
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Comment on agent fees
Fair.
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“Been with Sequence for quite a few years now and ......”

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Nov 24,2016
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Lewis
By: 'FLAT'
Nov 24,2016
0 people found
this helpful
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and ...
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Comment on agent fees
Very reasonable and fair.
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By: Karen Akerman and Kelsey Akerman
Nov 24, 2016
View all comments (1)
Thank you so much for taking the to leave a review for us... it has been a pleasure to let your property! ...

“One of the worst experiences of my life. Christopher made ......”

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Nov 23,2016
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By: 'Will'
Nov 23,2016
2 people found
this helpful
One of the worst experiences of my life. Christopher made renting a horrible experience from start to finish. Abrupt, arrogant and astonishingly unhelpful - if I hadn't really liked the house from the start I would have told him on day one where he could ...
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Comment on agent fees
Third agent I've used in Ebourne and they're the highest by a big margin.
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“after disappointing service from other agents i very pleased i ......”

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Nov 20,2016
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By: 'great'
Nov 20,2016
1 people found
this helpful
after disappointing service from other agents i very pleased i used Fox & son kemp town who gave amazing service Ed and Ben and his term were great from the start also special thank you to Robert Harding western road. House was sold and completed in 8 ...
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Comment on agent fees
more than happy with fees
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“Great and amazing service as usual from Ed, Ben and ......”

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Nov 18,2016
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Ted
By: 'Annette'
Nov 18,2016
0 people found
this helpful
Great and amazing service as usual from Ed, Ben and all the team all through the sale of my property, highly recommended. I have used them before when purchasing and that was why I decided to use them again. Never have been disappointed , best agent ...
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Comment on agent fees
Very competetive
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“An absolute disgrace of a estate agent. Gave a property ......”

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Nov 18,2016
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Ben
By: 'Shakeel'
Nov 18,2016
3 people found
this helpful
An absolute disgrace of a estate agent. Gave a property to market and was told a 'property developer ' was buying the house. I have since kicked out my tenants after being promised it would take 3-4 weeks. 2 months later the property developer is still ...
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Comment on agent fees
Not applicable
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“Fantastic service and great communication.We bought a property through ......”

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Nov 15,2016
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By: 'CountryGirl1396'
Nov 15,2016
0 people found
this helpful
Fantastic service and great communication. We bought a property through Fox & Sons of which we would have never seen if they hadn't picked the phone up to us and stayed in contact. Lovely staff members, any questions were answered straight away. I would definitely recommend ...
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“This agency have fleeced us from start to finish. Completely ......”

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Nov 12,2016
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By: 'Louise'
Nov 12,2016
4 people found
this helpful
This agency have fleeced us from start to finish. Completely unhelpful staff, continual mistakes in the contract, they have conned us out of as much money as they can! When calling to report faults they have said that the landlord deals with the property and ...
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Comment on agent fees
The fees are astronomical, don't EVER use this agency.
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“Not too successful with sales. It have to say Michael ......”

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Nov 03,2016
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Michael
By: 'Sean'
Nov 03,2016
1 people found
this helpful
Not too successful with sales. It have to say Michael varagoulis our mortgage advisor appointed in house. By fox and sons was excellent he had patience and listened to our demands however complicated , we truly would not have completed our property purchase if not for ...
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Comment on agent fees
Average
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“Phoned for details of a property for sale. Woman said ......”

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Oct 20,2016
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By: 'Colin'
Oct 20,2016
0 people found
this helpful
Phoned for details of a property for sale. Woman said the person dealing with that property was on the phone, she took my phone number and said she'd get her to call me back. Still waiting 6 weeks later. Saw the same property still for sale (...
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“Shocking! Shocking! Service, they seem to think they can blame ......”

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Oct 04,2016
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By: 'Not'
Oct 04,2016
3 people found
this helpful
Shocking! Shocking! Service, they seem to think they can blame everyone else. I wish they would take some responsibility, not just your money!!!...
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“From start to finish we had a poor service. Such ......”

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Sep 29,2016
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By: 'Unhappy'
Sep 29,2016
2 people found
this helpful
From start to finish we had a poor service. Such a shame as the sales pitch at the beginning we were given was second to none! That is where it ended though. From no shows on viewings (with no explanation until chased) lights being left ...
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Comment on agent fees
Bad - the amount they charge for the service they provide - shocking!!
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“If I could give no stars I would. Awful, incompetent ......”

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Sep 26,2016
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By: 'Unhappy'
Sep 26,2016
1 people found
this helpful
If I could give no stars I would. Awful, incompetent staff. I rented with them for 1 year and will never rent with them again, have them manage a property of mine or sell a property through them or any part of Sequence Homes. We had ...
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Comment on agent fees
Bad, everything about our experience with this agent has been bad.
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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