5 Star Review
Jul 31,2018
By:
'Kelly'
Jul 31,2018
Branch: Plymouth, 28 Mutley Plain
Services: Lettings (as a Tenant)
Rent PCM: £825
Would you recommend?: Yes
Postcode: PL7
Branch: Plymouth, 28 Mutley Plain
Lettings (as a Tenant)
Rent PCM: £825
Postcode: PL7
0
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Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use again....
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Comment on agent fees
Fees explained fullyno hidden charges,
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5 Star Review
Jul 31,2018
By:
'Carolyn'
Jul 31,2018
Branch: Plymouth, 28 Mutley Plain
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PL7
Branch: Plymouth, 28 Mutley Plain
Lettings (as a Landlord)
Postcode: PL7
0
people found
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As one tenant moved out the new tenant moved in. As a landlord you can't ask for more than that (and this happened on 2 properties at the same time). Amazing service, would definitely recommend and will be using again...
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Comment on agent fees
Worth the money
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1 Star Review
Jul 24,2018
By:
'Siz'
Jul 24,2018
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN3
Branch: Brighton, 117-118 Western Road
Sales (as a Vendor)
Postcode: BN3
8
people found
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the staff are the dreadful, they dont know what they are doing and lie the whole time, the worst estate agents I have ever dealt with - simply awful. PLEASE AVOID...
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Comment on agent fees
fees okay but service awful
8
people found
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“My preconceptions smashed...”
5 Star Review
Jul 24,2018
By:
'Christine'
Jul 24,2018
Branch: Hove, 161 Church Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (as a Vendor)
Postcode: BN3
0
people found
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I used to think that all estate agents were as depicted on tv - grasping and a bit shady (I did grow up in London)... but my experience with Aston and Dmitri and all the staff at Fox's has been a pure pleasure and taken ...
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Comment on agent fees
Perfectly acceptable
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5 Star Review
Jul 09,2018
By:
'Henry61'
Jul 09,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Sold price: £227000
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Sold price: £227000
Postcode: BN22
1
people found
this helpful
I recently used fox and sons to sell my home in Eastbourne and was not disappointed! I called out fox and sons as I know they have sold quite a few in my area and had a young man named Travis round to see me. ...
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Comment on agent fees
Higher than some cheaper agents but you get what you pay for.
1
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5 Star Review
Jul 06,2018
By:
'John'
Jul 06,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Sold price: £229000
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Sold price: £229000
Postcode: BN22
1
people found
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We have just sold through fox and sons. What a delight updates the whole way through. Inspirational when it comes to the marketing and plan on how to sell out house. Would highly recommend...
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Comment on agent fees
Average not the cheapest but not too expensive. But people shop at Waitrose for a reason. If you get what I’m saying!
1
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1 Star Review
Jun 26,2018
By:
'Amateurs'
Jun 26,2018
Branch: Bexhill on Sea, 1 Devonshire Square
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: TN39
Branch: Bexhill on Sea, 1 Devonshire Square
Sales (as a Vendor)
Postcode: TN39
2
people found
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Taken 7 months of total nonsense from complete amateurs to sell a property i would not recommend these cowboys If all there offices are of this caliber i am surprised they are still open for business...
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Comment on agent fees
After the rubbish performance I would like a refund But knowing these cowboys unlikely and just shrug there shoulders
2
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1 Star Review
Jun 07,2018
By:
'Will'
Jun 07,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Buying agent
Sold price: £235000
Would you recommend?: No
Postcode: BN24
Branch: Eastbourne, 19 Cornfield Road
Buying agent
Sold price: £235000
Postcode: BN24
8
people found
this helpful
Called Fox & Sons Eastbourne to arrange a viewing. They called back and the agent was trying to book me with their mortgage adviser. Although I repeatedly, more than 3 times, said that I had my broker and was not interested, he kept insisting "Don't you want ...
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1 Star Review
Jun 05,2018
By:
'Claire'
Jun 05,2018
Branch: Romsey, 2 Market Place
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: SO52
Branch: Romsey, 2 Market Place
Sales (as a Buyer)
Postcode: SO52
1
people found
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Tried to sell us a house that hadn't even been through probate! Let us pay out for searches and solicitors fees knowing it could take another 6 months for probate to go through. Kept saying the paperwork was on their desk and just needed posting but ...
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1
people found
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“Outstanding Comms and service...”
5 Star Review
Jun 01,2018
By:
'David'
Jun 01,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Property Management
Would you recommend?: Yes
Postcode: BN21
Branch: Eastbourne, 19 Cornfield Road
Property Management
Postcode: BN21
2
people found
this helpful
Worked alongside Jodie to resolve an electrical work order. Her passion for delivering an outstanding service to her Customers is second to none. We were so impressed at not only the speed of her communications , Excellent job detail and check in during and after the ...
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Comment on agent fees
Good
2
people found
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“Molly Newman Cardiff Office...”
4 Star Review
May 17,2018
By:
'Roger'
May 17,2018
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TN39
Branch: Hastings, 33 Havelock Road
Lettings (as a Landlord)
Postcode: TN39
1
people found
this helpful
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating your ...
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Comment on agent fees
Good
1
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5 Star Review
Apr 30,2018
By:
'mw'
Apr 30,2018
Branch: Hove, 161 Church Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (as a Vendor)
Postcode: BN3
0
people found
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I have been extremely pleased with the service and results of my sale of my property with your branch and with all the help and all the requests and queries were dealt with very promptly. Very pleased all round....
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Comment on agent fees
Seems to be average
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“Professional and Friendly member of the team...”
5 Star Review
Apr 27,2018
By:
'Mr.Patel'
Apr 27,2018
Branch: Portsmouth, 126 London Road
Services: Property Management
Would you recommend?: Yes
Postcode: PO1
Branch: Portsmouth, 126 London Road
Property Management
Postcode: PO1
0
people found
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Top marks go to Syreeta Alexis who is friendly, efficient and quite simply gets the job done! She instinctively knows the best way to resolve an issue for the Landlord and Tenant. This is one of the reasons for staying with this agency!...
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Comment on agent fees
N/A
0
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1 Star Review
Apr 18,2018
By:
'AVOID'
Apr 18,2018
Branch: Plymouth, 28 Mutley Plain
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: No
Postcode: PL4
Branch: Plymouth, 28 Mutley Plain
Lettings (as a Landlord)
Rent PCM: £575
Postcode: PL4
3
people found
this helpful
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to ...
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Comment on agent fees
Higher than the high street average. Which I initially took as a sign of quality.
3
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1 Star Review
Apr 17,2018
By:
'The'
Apr 17,2018
Branch: Minehead, 13 The Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TA99
Branch: Minehead, 13 The Parade
Lettings (as a Tenant)
Postcode: TA99
7
people found
this helpful
I was just charged £120 for referencing and £210 for "Tenancy Agreement". (For a 1 bed flat for 1person). When I baulked at the gouging, she said it was a really great document of 44 pages as though that was going to impress me. Estate agents are becoming millionaires ...
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Comment on agent fees
Absolute excrement.
7
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1 Star Review
Apr 12,2018
By:
'MNA'
Apr 12,2018
Branch: Portsmouth, 65 Osborne Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: PO1
Branch: Portsmouth, 65 Osborne Road
Lettings (Prospective customer)
Postcode: PO1
1
people found
this helpful
Purchased a property which was been managed by the letting agents department. Fees too excessive to continue. Notice given, Communication very poor, emails sent to recover rent which had been paid to letting agent, failure to return the rent in timely manner.
Very awkward to ...
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Comment on agent fees
Bad
1
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“Excellent customer service...”
5 Star Review
Apr 05,2018
By:
'Sara'
Apr 05,2018
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: BN41
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Postcode: BN41
0
people found
this helpful
I was absolutely thrilled with the service I received from Sarah during my rental of a property through a Fox and Sons - she was always polite and helpful. However, the biggest hurdle I find is when leaving a property - I have know agencies ...
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Comment on agent fees
Fees are the same as most places.
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“OUTSTANDING SERVICE FROM START TO FINISH...”
5 Star Review
Mar 29,2018
By:
'Steve'
Mar 29,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Postcode: BN22
2
people found
this helpful
Having not sold a property through fox and sons I thought I would try them out having heard a few good things about them. Initially Josh came round to the house, very professional and honest which as a salesman myself is a great way to ...
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Comment on agent fees
Can never be good handing over money but you pay for what you get.
2
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“I would like to say a BIG THANK YOU to ......”
5 Star Review
Mar 27,2018
By:
'Valentin'
Mar 27,2018
Branch: Portsmouth, 126 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Portsmouth, 126 London Road
Lettings (as a Tenant)
Postcode:
0
people found
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I would like to say a BIG THANK YOU to ALEX JACKSON.
He helped me several times with property issues and he managed to fix everything in a day. He is a kind person as well and a pleasure to speak with him. In a ...
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“we approached fox and son due to being a long ......”
5 Star Review
Mar 27,2018
By:
'sue'
Mar 27,2018
Branch: Weymouth, 31 St Thomas Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Weymouth, 31 St Thomas Street
Sales (as a Vendor)
Postcode:
0
people found
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we approached fox and son due to being a long established respected company to sell our house we were not disappointed.on entering the office in Weymouth we were greeted by the manager we now know as Stuart who introduced a member of his team ...
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“Do not sell ur house with them...”
1 Star Review
Mar 22,2018
By:
'Terrible'
Mar 22,2018
Branch: Portsmouth, 65 Osborne Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: PO12
Branch: Portsmouth, 65 Osborne Road
Sales (Prospective customer)
Postcode: PO12
2
people found
this helpful
Worse agency in the world listed my property with them in 2 weeks they had managed 1 viewing with a lady clearly not suitable for her (i could tell with in 5 min of her being here)
They try to fob u off when u ask questions
I ...
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2
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“lettings contract renewal or not...”
3 Star Review
Mar 19,2018
By:
'NH'
Mar 19,2018
Branch: Romsey, 2 Market Place
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: SO51
Branch: Romsey, 2 Market Place
Lettings (as a Landlord)
Rent PCM: £625
Postcode: SO51
1
people found
this helpful
Lots of constructive help from Jane, the Branch lettings manager who met me a number of weeks before this renewal was due, as we had recently had a similar renewal that went over its due date.
Then no feedback, we did a bit of light ...
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Comment on agent fees
In these difficult circumstances, with rent collected late and at the wrong rate, I have already commented independently that I felt it was ironic that the fees had been deducted OK
1
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“I have used Fox & Sons to rent out a large ......”
5 Star Review
Mar 09,2018
By:
'Stephen'
Mar 09,2018
Branch: Minehead, 13 The Parade
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TA24
Branch: Minehead, 13 The Parade
Lettings (as a Landlord)
Postcode: TA24
1
people found
this helpful
I have used Fox & Sons to rent out a large house in Minehead for the last 15 years. I have always found them to be courteous and helpful, to find good tenants and vett them thoroughly, to provide regular inspection reports and to promptly take care ...
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Comment on agent fees
The fees seem reasonable given the services provided.
1
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“Despite some previous comments, I had no problems at all ......”
5 Star Review
Mar 07,2018
By:
'Basilisk'
Mar 07,2018
Branch: Southampton, 390C Bitterne Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SO19
Branch: Southampton, 390C Bitterne Road
Sales (as a Vendor)
Postcode: SO19
1
people found
this helpful
Despite some previous comments, I had no problems at all with F&S. After a very poor performance by the agent I chose originally, F&S took over the sale and ran it in a perfectly acceptable way. I live a long way off, so ...
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Comment on agent fees
Comparable with all agents
1
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“We were cautious about coming to fox and sons as ......”
5 Star Review
Mar 07,2018
By:
'Martin'
Mar 07,2018
Branch: Plymouth, 143 Ridgeway
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: PL2
Branch: Plymouth, 143 Ridgeway
They arranged our mortgage
Postcode: PL2
0
people found
this helpful
We were cautious about coming to fox and sons as we didn't have the greatest experience last time out.
However, within 10
Minutes of being there it was vclear it was going to be positive this time.
Dan was fantastic as ever when we came to ...
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Comment on agent fees
Good and free
0
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“Staff are not very smart and very untrustworthy - they ......”
1 Star Review
Feb 22,2018
By:
'PJ'
Feb 22,2018
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BN3
Branch: Brighton, 117-118 Western Road
Sales (as a Buyer)
Postcode: BN3
5
people found
this helpful
Staff are not very smart and very untrustworthy - they don't seem to know what they are doing, there are much better options in Brighton for buying and selling...
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5
people found
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“Chris Sanderson in the Lettings Department, is highly professional, extremely ......”
5 Star Review
Feb 21,2018
By:
'HarbourDeb'
Feb 21,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: BN24
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: BN24
2
people found
this helpful
Chris Sanderson in the Lettings Department, is highly professional, extremely patient and listens very hard to your requirements. Chris has been our managing agent over the past two years and he is always responsive and helpful. He is experienced and knowledgable and we always turn ...
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Comment on agent fees
The fees are in line with the competition.
2
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“Was told we would receive our deposit back after 10workings ......”
1 Star Review
Feb 20,2018
By:
'James'
Feb 20,2018
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Postcode: BN1
6
people found
this helpful
Was told we would receive our deposit back after 10workings days. After this did not happen I phoned them, they said they would look into it and call me back. They didn't call me back. I phoned again and further explained my situation. My deposit ...
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Comment on agent fees
Agency fees were ridiculous.
Plus they lied to our landlords about who we were just to get us to move into the property
6
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“We are extremely happy that we have Molly back looking ......”
5 Star Review
Feb 01,2018
By:
'Amanda'
Feb 01,2018
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TN34
Branch: Hastings, 33 Havelock Road
Lettings (as a Landlord)
Postcode: TN34
1
people found
this helpful
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done!
We have been moved around between agents having a different one for each property which didn't make sense and didn't work for ...
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Comment on agent fees
Good
1
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“In light of a tenant who has been hard to ......”
5 Star Review
Jan 22,2018
By:
'Sam'
Jan 22,2018
Branch: Waterlooville, 81B London Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PO80
Branch: Waterlooville, 81B London Road
Lettings (as a Landlord)
Postcode: PO80
0
people found
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In light of a tenant who has been hard to get hold of for months which made access to a property really hard to resolve a boiler problem, Liam dealt with my frustration - and sometimes anger (!) in a really professional way until the situation ...
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Comment on agent fees
Market value so ok
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