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Member of Sequence, a national network of over 310 offices around the country.
 
Website not available Properties for sale
Properties for rent
Aug 20,2017
Minithumbdown
By: 'Rubbish letting agents!'
Aug 20,2017
0 people found
this helpful
We were disgusted with the poor service we got from fox and sons Winchester. We started off with the lady who we paid our holding fee left and our house got put back on the market! Then we finally got in touch with Kevin and he was useless never sorted out problems made a contract that wasn't signed by us and told us we had a year fixed contract but we had signed a 6 month contract! Then Jane started and we got some problems sorted out and all was fine then I stopped getting reply on e mails and...
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Comment on agent fees
Bad
Was this helpful? Yes
Aug 02,2017
Minithumbdown
Ben
By: 'James'
Aug 02,2017
1 people found
this helpful
Had my house valued, however went with another agent due to lower fees. However what I didn't realise is you end up on a mailing list that is impossible to be removed from! I have unsubscribed 6 times in the last year (just checked) and I still receive emails frequently and the occasional phone call! Don't even ask for a valuation from this company! Benjamin Pester certainly lived up to his name...
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Comment on agent fees
Higher than others
Was this helpful? Yes
Jul 26,2017
Minithumbdown
By: 'Oihana Sancho'
Jul 26,2017
1 people found
this helpful
Horrible experience. DO NOT LET THEM HANDLE YOUR TENANCY AGREEMENTS. EXTREMELY DISSATISFIED. As a tenant I felt like they had no intention in solving my issues. In fact after several attempts we lost hope and to date several of the initial complaints we had the moment of initiating our tenancy still remain unsolved....
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Was this helpful? Yes
Jul 17,2017
Minithumbup
By: 'Buyers from Switzerland'
Jul 17,2017
1 people found
this helpful
We are very happy with the service that Fox & Sons Kemptown have provided with our purchase of property in Brighton. All the staff have been very professional and responsive. The branch manager has been particularly helpful in facilitating the contact with the solicitor of the vendor prior to the exchange of contracts, helping to avoid delays. Overall, we would definetely recommend using their services....
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Jul 08,2017
Minithumbdown
By: 'M'
Jul 08,2017
0 people found
this helpful
Total rip offs never again with fox&sons. Refusing to pay me back my money when am not staying at the property and now they want me to keep paying for the rent..this does not make any sense at all 😠😠 Will not recommend it to anyone cause they'll rip them off...
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Comment on agent fees
Agency fee is as bad too
Was this helpful? Yes
Jul 06,2017
Minithumbup
Ryan Anderson
By: 'Diana'
Jul 06,2017
0 people found
this helpful
we re-mortgaged through Ryan and he was excellent through the whole process. He was very professional and it felt like he had all the time in the world to sort everything out for me. I could only do late appointments but he was happy to stay later to help me out and always had a friendly and welcoming attitude. I recommend him to anyone and will be using his services in the future! The rest of the team was also very welcoming when I walked through the door making sure I was comfortable and ready...
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Was this helpful? Yes
Jul 05,2017
Minithumbdown
By: 'Jr'
Jul 05,2017
0 people found
this helpful
Appalling service, if selling. Never return calls, never give feedback from viewings. Then try to claim more money from your sale!...
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Comment on agent fees
Try to rip you off.
Was this helpful? Yes
Jul 01,2017
Minithumbdown
By: 'Never Again'
Jul 01,2017
1 people found
this helpful
Very sceptical about the intentions of this estate agent. We had a very poor and bad experience trying to buy a property with them. We felt forced in to the £1k buyers incentive, despite already having a mortgage in principle. When the sale fell through we ended up £600 out of pocket (unless of course we want life time mortgage advice..... Definitely not). In this competitive market Fox and Sons need to step up, behave with higher ethics and work with their vendors and buyers to m...
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Was this helpful? Yes
Jun 27,2017
Minithumbdown
By: 'Jeanette'
Jun 27,2017
0 people found
this helpful
One star is way too many for this agent. My advice is stay away from them, Unprofessional, don't want to work for money, don't care about your interests, with hold crucial information from you. Alistair is arrogant undermines peoples intelligence. BEWARE EVERY BODY GOOGLE COOLING OFF PERIOD .AND KNOW YOUR RIGHTS BEFORE SIGNING ANY CONTRACT. NEVER AGREE ON SOLE AGENCY WHEN SELLING A HOUSE. I'm wondering if Alistair loves the job he is doing, doesn't involve you in making choices in the contract ...
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Comment on agent fees
Bad
Was this helpful? Yes
Jun 23,2017
Minithumbup
Michael T J Norton
Ashley Hamilton
By: 'Ms J Mc D'
Jun 23,2017
0 people found
this helpful
Comprehensive, Profesinal and very customer friendly. I would have been unable to sell the house on my own and Fox & Sons provided a first Class service from start to finish. Nothing was ever too much bother and Ashley and Mike always responded and updated me on the status of my home sale. A gold Plated Service and an Estate Agent that do exactly as they say, PERFECT SERVICE...
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Comment on agent fees
Good
Was this helpful? Yes
Jun 14,2017
Minithumbup
By: 'Paul'
Jun 14,2017
3 people found
this helpful
Bad experience with this guy* Arrogant, obnoxious *who has high opinion of himself but no respect for his customers. Borders on crooked in my opinion and i wouldn't recommend this man or his business to my worst enemy. BAD EXPERIENCE all round AVOID!!!!...
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Was this helpful? Yes
By: Mike T J Norton
Jun 22, 2017
View all comments (1)
I have no recollection of any 'Paul' save to say I have many, many testimonials that rate our service provision as 5 Star. With no understanding of this matter what can I say, is this a comment made by another competing agent!!!! I have nothing on file of any complaint certainly in the last year that might give me a clue as to whom this comment was made buy. I am attaching some recent testimonials that might better raise what seems to be a very unfair comment made from an anonymous source. ...
Jun 06,2017
Minithumbdown
By: 'Meaty3188'
Jun 06,2017
0 people found
this helpful
Well I don't have anything good to say to them after all useless is being nice and put me of use Inge this firm Eva again and hope the people in the wrong get what they deserve...
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Comment on agent fees
Bad
Was this helpful? Yes
May 29,2017
Minithumbup
By: 'Very satisfied customer'
May 29,2017
0 people found
this helpful
I couldn't recommend highly enough!!! The service I received from fox & sons Hastings was unparalleled, after being on the market with other agents for 6 months fox & sons assured me it wasn't my house that was the problem but the marketing I was currently getting. I decided to give them a go and I was blown away by the difference, photos looked amazing, their digital marketing strategy worked a treat, they have modern ideas for a modern market using proper pricing to reflect search crit...
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Comment on agent fees
Very competitive rates with great marketing packages available. Not the cheapest agent but I definitely feel they was worth every penny.
Was this helpful? Yes
May 26,2017
Minithumbdown
Peter Bushcell
By: 'Seller beware'
May 26,2017
2 people found
this helpful
Seller beware, put our property on the market with this agent as they promised to inform us of viewings and give feedback, this never happened the only time we had any contact was when we called them. On two occasions they failed to secure the property by failing to double lock the door, spoke to the Manager on several occasions to voice my concerns but nothing changed, staff fail to call you back. If you want to change to another agent they have a 28 day period after the initial contract time...
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Was this helpful? Yes
May 02,2017
Minithumbdown
Lucy
By: 'Alyson'
May 02,2017
1 people found
this helpful
The agent herself I believe named Lucy was immensely miserable. She did not interact with us at all when being shown around the property. Then to establish the fees were nearly £700 when all other local agents are £200 was ludicrous! These are not high end properties being let! Far from it...
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Comment on agent fees
Far too high
Was this helpful? Yes
Apr 24,2017
Minithumbdown
By: 'An angry customer.'
Apr 24,2017
3 people found
this helpful
Asking nearly £1000 (£530 already paid) to rent a property. So many false information and promises and but once committed to the contract and moved in, the letting manager asking me if I have got everything in writing whatever the amateur agent said. Money sucking parasites....
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Comment on agent fees
First asked £330 saying that's all the charge. Then asked for another £120 as they don't take a Refrence for self employed if it's less than 1 year. Then demanded another £200 to draw a contract. And after 1 and half month demanded another £450 to add another person in the contract which was already agreed with them. So nearly £1000 to rent a £650/month property, really? 😑😑
Was this helpful? Yes
Apr 19,2017
Minithumbup
Miss Olivia Turner Lawlor
By: 'Mimi Khalvati'
Apr 19,2017
1 people found
this helpful
Olivia Turner-Lawlor has provided me as a landlord with excellent service. She has proved to be efficient, courteous, friendly, and has liaised very successfully with my tenants. I am sorry to see her leave her current post....
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Comment on agent fees
Reasonable
Was this helpful? Yes
Apr 18,2017
Minithumbup
Miss Olivia Turner Lawlor
By: 'L M Smailes'
Apr 18,2017
1 people found
this helpful
Olivia has been an excellent advisor, always following up queries immediately and sorting out any problems with my flat efficiently. Thank you....
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Was this helpful? Yes
Apr 15,2017
Minithumbdown
By: 'qwert'
Apr 15,2017
1 people found
this helpful
Arranged a viewing during an open house. Arrived at the agreed time to see the agent driving away. Phoned the office to be told that they had been trying to contact me because the times had changed - no missed call, no voicemail, no email. 40+ mile round trip. Will avoid in the future....
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Was this helpful? Yes
Apr 10,2017
Minithumbdown
By: 'Umair'
Apr 10,2017
2 people found
this helpful
Took my money for reference checks and failed the reference checks for no reason so can't give me reason now for reference failure its just thieves sitting in there to take your money be careful...
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Was this helpful? Yes
Apr 08,2017
Minithumbdown
Marcela
By: 'Marcela'
Apr 08,2017
1 people found
this helpful
Giving these people one star is one too many. Unprofessional, disrespectful, disorganised, belligerent, time wasters. We booked a house valuation with plenty of time and even got not one but two phone calls to confirm the time and date and they still did not bother showing up. After waiting for over an hour I walked down to their office and nobody was there. It's a sunny day in Shoreham so they are probably out on a jolly and not doing the work they are being paid to do. I phoned them again ...
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Was this helpful? Yes
Apr 01,2017
Minithumbup
Christina Tsenti
By: 'Mick'
Apr 01,2017
1 people found
this helpful
Christina has managed my property for over a year and I was delighted by her service. She was always prompt to take action, ensured all work at the property was good value for money and tried to always be fair and reasonable when there was disagreement between me and the tenants. I am sure the next person managing the property will be equally capable but I wish Sequence didn't change the property coordinators around quite so often....
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Comment on agent fees
Reasonable fees
Was this helpful? Yes
Mar 24,2017
Minithumbup
John Dale
Stephanie
By: 'Gerald'
Mar 24,2017
0 people found
this helpful
Thank you john and Stephanie for your help throughout the sale of my property. Very supportive, great advice & forever giving my feedback from day 1....
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Comment on agent fees
Reasonable fees. Not the highest or lowest I was quoted but I do feel I got great value for money
Was this helpful? Yes
Mar 22,2017
Minithumbdown
Angela Brett
By: 'Paul'
Mar 22,2017
3 people found
this helpful
DO NOT use this agency. Totally crooked *signed us up to a x20 week contract without disclosing it. Only found out when we moved to another agency. Then Fox and Sons Lancing sent threatening letters....
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Mar 08,2017
Minithumbdown
By: 'Lorretta'
Mar 08,2017
2 people found
this helpful
What can I say about this Estate Agent, nothing complimentary that's for sure. We received no feedback from them after viewings what so ever, I had to constantly call them. They arranged an open day for our house so we went out for the day, they failed to lock my back door. Shoddy! After the open day, still no feedback until I waited a few days and called them. The only other viewings arranged by them did not even fit in with the times I had advised would be convenient, so it meant I had to chan...
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Was this helpful? Yes
Mar 03,2017
Minithumbdown
All of them
By: 'Brighton'
Mar 03,2017
5 people found
this helpful
I can't believe this lot are still in business.. laughable professionalism, most would be better off on a market stall than selling houses !! Along with all thinking they're in with a shout on being cast on the next series of towie, for some beknown reason, they also lie to potential buyers; you do not have to use fox & sons mortgages to buy a house they advertise.. use your own, it's cheaper and they probably aren't a snake trying to fleece you out of extra money.. they also charge for phot...
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Comment on agent fees
Awful, charge for photos a lie to their customers on a very regular basis
Was this helpful? Yes
Feb 23,2017
Minithumbdown
By: 'K Williams'
Feb 23,2017
3 people found
this helpful
We had no end of trouble with this estate agent, who claimed to have three buyers, but each fell through. The value of the property was vastly over rated. and we eventually sold for £3.5K less. Read the small print though, as this estate agent didn't sell as a percentage of the SALE price, but as a percentage of the ESTIMATED price! Call me cynical, but doesn't this encourage agents to over estimate the value?? It also means there is no incentive for them to get the best price, as they wi...
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Was this helpful? Yes
Feb 22,2017
Minithumbup
Eve Mabbutt
By: 'Martin Smith'
Feb 22,2017
1 people found
this helpful
Eve Mabbutt is a very efficient, professional and personable employee. As I live abroad it is essential that I can rely on someone to act swiftly and effectively in all aspects of my property. I have always experienced the best of service from Eve....
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Comment on agent fees
NA
Was this helpful? Yes
Feb 10,2017
Minithumbup
Christina Tsenti
By: 'Alan Hudson'
Feb 10,2017
0 people found
this helpful
Christina is the property coordinator for letting my flat in Brighton, although she is based in Cardiff. She does a phenomenal job of responding to my questions and helping address issues, providing exactly the level of service that I expect for the fees that I pay. She is a pleasure to deal with. This review is based primarily on the excellent service I've had from Christina....
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Comment on agent fees
I pay 8% for a full service. I'm happy with that. For someone based outside the UK, it's worth the money.
Was this helpful? Yes
Feb 10,2017
Minithumbdown
By: 'Bruce'
Feb 10,2017
1 people found
this helpful
Do not under any circumstances use fox and sons to rent your property, They are cowboys that do absolutely nothing for their management fee....
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Comment on agent fees
As they do ABSOLUTELY nothing, they should not have any fees.
Was this helpful? Yes

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
15 13 4 29 31 27 10 18 8 78

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Agent Fees

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Last updated at 9:19 AM 18/08/2014 by Michael Taylor

Complaints Procedure

Members of The Property Ombudsman for Sales and Lettings and the Financial Ombudsmen Service.
Last updated at 9:19 AM 18/08/2014 by Michael Taylor

Awards won by Fox & Sons

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Portsmouth, PO2 9DE


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West Street, Axminster EX13 5NU
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1 Devonshire Square, Bexhill on Sea TN40 1AB
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Bognor Regis
59 High Street, Bognor Regis PO21 1RX
(1)
Bournemouth
367 Wimborne Road, Bournemouth BH9 2AQ
(3)
Burgess Hill
16 Station Road, Burgess Hill RH15 9QD
(0)
Crawley
34 High Street, Crawley RH10 1BW
(8)
Crewkerne
1-3- Market Street, Crewkerne TA18 7LE
(1)
Dorchester
40 South Street, Dorchester DT1 1DF
(0)
Eastbourne
19 Cornfield Road, Eastbourne BN21 4QD
(8)
Goring-By-The-Sea
21c Goring Road, Goring-By-The-Sea BN21 4AP
(3)
Hailsham
37 Vicarage Field, Hailsham BN27 1BG
(3)
Hastings
33 Havelock Road, Hastings TN34 1BE
(10)
Haywards Heath
115 South Road, Haywards Heath RH16 4LR
(2)
Horsham
42 Carfax, Horsham RH12 1EQ
(2)
Hove
161 Church Road, Hove BN3 2AD
(4)
Kemptown
9-10 Bristol Road, Brighton BN2 1AP
(13)
Lancing
8-10 North Road, Lancing BN15 9EA
(2)
Lewes
192 High street, Lewes BN7 2NS
(3)
Lewes Road
196-197 Lewes Road, Brighton BN2 3LA
(8)
Minehead
13 The Parade, Minehead TA24 5NL
(1)
Mutley
28 Mutley Plain Ln, Plymouth PL4 7AA
(0)
Office 1
37 Winchester Street, Basingstoke RG21 7EF
(5)
Office 1
Hayward Fox, Lymington SO41 9AN
(0)
Office 10
2 Market Place, Romsey SO51 8NB
(1)
Office 11
32 - 34 London Road, Southampton SO15 2AG
(10)
Office 12
65 Osborne Road, Portsmouth PO5 3LS
(1)
Office 13
4 Water Lane, Totton SO40 3DP
(1)
Office 14
81B London Road, Waterlooville PO7 7ES
(4)
Office 15
70 High Street, Winchester SO23 9DA
(2)
Office 16
85 High Street, Lymington SO41 9AN
(0)
Office 2
44 Market Street , Eastleigh SO50 5RA
(1)
Office 3
98 Winchester Road, Chandlers Ford SO53 2GJ
(1)
Office 4
390C Bitterne Road Bitterne, Southampton SO18 1BY
(11)
Office 5
2-4 West Street, Fareham PO16 0BH
(4)
Office 6
8 Salisbury Street, Fording Bridge SP6 1AF
(2)
Office 7
10 High Street, Gosport PO12 1BX
(3)
Office 8
5 St Johns Road, Hedge End SO30 4AA
(1)
Office 9
126 London Road, Portsmouth PO2 9DE
(14)
Patcham
52-54 Ladies Mile Road, Brighton BN1 8QF
(1)
Peacehaven
233 South Coast Road, Peacehaven BN10 8LD
(0)
Plymouth
28 Mannamead Road, Plymouth PL4 7AA
(2)
Plympton
143 Ridgeway, Plymouth PL7 2HJ
(0)
Polgate
56a High Street, Polgate BN26 6AD
(0)
Poole
11 Kingland Road, Poole BH15 1SJ
(2)
Preston Park
205 Preston Road, Preston Park, Brighton, East Sussex, Brighton BN1 6SA
(0)
Queens Parade Hove
6-7 Queens Parade, Hove BN3 8JG
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Rottingdean Brighton
50 high Street, Brighton BN2 7HF
(0)
Salisbury
6-8 Castle Street, Salisbury SP1 1BB
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Saltash
20 Fore Street, Saltash SP1 1BB
(1)
Seaford
1 Clinton Place, Seaford BN25 1NL
(0)
Shoreham by the sea
3 The Vinery St Marys Road, Shoreham-By-Sea BN43 5ZA
(3)
St Budeaux
630 Wolseley Road, PL5 1TE
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Taunton
52 East Street, Taunton TA1 3NA
(2)
Tiverton
36 Bampton Street, EX16 6AH
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Wellington
14 High Street, Wellington TA21 8RA
(0)
Western Road
117-118 Western Road, Brighton BN1 2AD
(9)
Weymouth
31 St Thomas Street, Weymouth DT4 8EJ
(0)
Winston Eastbourne
20 Winston Crescent, Eastbourne BN23 6NL
(2)
Woodingdean
98 Warren Road, Brighton BN2 6BA
(0)
Worthing
6 Chapel Road, Worthing BN11 1BJ
(3)
Yeovil
14 Princes Street, Yeovil BA20 1EW
(2)


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