“ Molly Newman Cardiff Office... ”
4 Star Review
May 17,2018
By: 'Roger'
May 17,2018
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Tn39
Branch: Hastings, 33 Havelock Road
Lettings (as a Landlord)
Postcode: Tn39
0
people found
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Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating ...
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Comment on agent fees
Good
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“ They do not pay their debts... ”
1 Star Review
May 13,2018
By: 'Ceep'
May 13,2018
Branch: Winchester, 70 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: So45
Branch: Winchester, 70 High Street
Lettings (Prospective customer)
Postcode: So45
0
people found
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This agent does not pay their bills. We are a cleaning company that performed many cleans with no payments. Then they ignore all contact. We now have to take them to small claims court....
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Comment on agent fees
Illegal
0
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“ Flat sale... ”
5 Star Review
Apr 30,2018
By: 'mw'
Apr 30,2018
Branch: Hove, 161 Church Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (as a Vendor)
Postcode: BN3
0
people found
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I have been extremely pleased with the service and results of my sale of my property with your branch and with all the help and all the requests and queries were dealt with very promptly. Very pleased all round....
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Comment on agent fees
Seems to be average
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“ Professional and Friendly member of the team... ”
5 Star Review
Apr 27,2018
By: 'Mr.Patel'
Apr 27,2018
Branch: Portsmouth, 126 London Road
Services: Property Management
Would you recommend?: Yes
Postcode: Po1
Branch: Portsmouth, 126 London Road
Property Management
Postcode: Po1
0
people found
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Top marks go to Syreeta Alexis who is friendly, efficient and quite simply gets the job done! She instinctively knows the best way to resolve an issue for the Landlord and Tenant. This is one of the reasons for staying with this agency!...
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Comment on agent fees
N/A
0
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“ AVOID AT ALL COSTS!... ”
1 Star Review
Apr 18,2018
By: 'AVOID FOX AND SONS MUTLEY'
Apr 18,2018
Branch: Plymouth, 28 Mutley Plain Ln
Services: Lettings (as a Landlord)
Rent PCM: £575
Would you recommend?: No
Postcode: PL4
Branch: Plymouth, 28 Mutley Plain Ln
Lettings (as a Landlord)
Rent PCM: £575
Postcode: PL4
2
people found
this helpful
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to ...
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Comment on agent fees
Higher than the high street average. Which I initially took as a sign of quality.
2
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“ Gouging... ”
1 Star Review
Apr 17,2018
By: 'The exploited'
Apr 17,2018
Branch: Minehead, 13 The Parade
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: TA99
Branch: Minehead, 13 The Parade
Lettings (as a Tenant)
Postcode: TA99
1
people found
this helpful
I was just charged £120 for referencing and £210 for "Tenancy Agreement". (For a 1 bed flat for 1person). When I baulked at the gouging, she said it was a really great document of 44 pages as though that was going to impress me. Estate agents are ...
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Comment on agent fees
Absolute excrement.
1
people found
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“ Lettings... ”
1 Star Review
Apr 12,2018
By: 'MNA'
Apr 12,2018
Branch: Portsmouth, 65 Osborne Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: PO1
Branch: Portsmouth, 65 Osborne Road
Lettings (Prospective customer)
Postcode: PO1
0
people found
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Purchased a property which was been managed by the letting agents department. Fees too excessive to continue. Notice given, Communication very poor, emails sent to recover rent which had been paid to letting agent, failure to return the rent in timely manner.
Very awkward to ...
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Comment on agent fees
Bad
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“ Excellent customer service... ”
5 Star Review
Apr 05,2018
By: 'Sara'
Apr 05,2018
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: Bn41
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Postcode: Bn41
0
people found
this helpful
I was absolutely thrilled with the service I received from Sarah during my rental of a property through a Fox and Sons - she was always polite and helpful. However, the biggest hurdle I find is when leaving a property - I have know agencies ...
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Comment on agent fees
Fees are the same as most places.
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“ OUTSTANDING SERVICE FROM START TO FINISH... ”
5 Star Review
Mar 29,2018
By: 'Steve Thompson'
Mar 29,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: Bn22
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Postcode: Bn22
0
people found
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Having not sold a property through fox and sons I thought I would try them out having heard a few good things about them. Initially Josh came round to the house, very professional and honest which as a salesman myself is a great way to ...
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Comment on agent fees
Can never be good handing over money but you pay for what you get.
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5 Star Review
Mar 27,2018
By: 'Valentin'
Mar 27,2018
Branch: Portsmouth, 126 London Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode:
Branch: Portsmouth, 126 London Road
Lettings (as a Tenant)
Postcode:
0
people found
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I would like to say a BIG THANK YOU to ALEX JACKSON.
He helped me several times with property issues and he managed to fix everything in a day. He is a kind person as well and a pleasure to speak with him. In a ...
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0
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5 Star Review
Mar 27,2018
By: 'sue dave'
Mar 27,2018
Branch: Weymouth, 31 St Thomas Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Weymouth, 31 St Thomas Street
Sales (as a Vendor)
Postcode:
0
people found
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we approached fox and son due to being a long established respected company to sell our house we were not disappointed.on entering the office in Weymouth we were greeted by the manager we now know as Stuart who introduced a member of his team ...
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“ Do not sell ur house with them... ”
1 Star Review
Mar 22,2018
By: 'Terrible service and company'
Mar 22,2018
Branch: Portsmouth, 65 Osborne Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: Po12
Branch: Portsmouth, 65 Osborne Road
Sales (Prospective customer)
Postcode: Po12
1
people found
this helpful
Worse agency in the world listed my property with them in 2 weeks they had managed 1 viewing with a lady clearly not suitable for her (i could tell with in 5 min of her being here)
They try to fob u off when u ask questions
I ...
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1
people found
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“ lettings contract renewal or not... ”
3 Star Review
Mar 19,2018
By: 'NH'
Mar 19,2018
Services: Lettings (as a Landlord)
Rent PCM: £625
Would you recommend?: Yes
Postcode: SO51
Lettings (as a Landlord)
Rent PCM: £625
Postcode: SO51
0
people found
this helpful
Lots of constructive help from Jane, the Branch lettings manager who met me a number of weeks before this renewal was due, as we had recently had a similar renewal that went over its due date.
Then no feedback, we did a bit of light ...
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Comment on agent fees
In these difficult circumstances, with rent collected late and at the wrong rate, I have already commented independently that I felt it was ironic that the fees had been deducted OK
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5 Star Review
Mar 09,2018
By: 'Stephen E'
Mar 09,2018
Branch: Minehead, 13 The Parade
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: TA24
Branch: Minehead, 13 The Parade
Lettings (as a Landlord)
Postcode: TA24
0
people found
this helpful
I have used Fox & Sons to rent out a large house in Minehead for the last 15 years. I have always found them to be courteous and helpful, to find good tenants and vett them thoroughly, to provide regular inspection reports and to promptly take ...
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Comment on agent fees
The fees seem reasonable given the services provided.
0
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5 Star Review
Mar 07,2018
By: 'Basilisk'
Mar 07,2018
Branch: Southampton, 390C Bitterne Road
Bitterne
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: SO19
Branch: Southampton, 390C Bitterne Road
Bitterne
Sales (as a Vendor)
Postcode: SO19
1
people found
this helpful
Despite some previous comments, I had no problems at all with F&S. After a very poor performance by the agent I chose originally, F&S took over the sale and ran it in a perfectly acceptable way. I live a long way ...
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Comment on agent fees
Comparable with all agents
1
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5 Star Review
Mar 07,2018
By: 'Martin'
Mar 07,2018
Branch: Plymouth, 143 Ridgeway
Services: They arranged our mortgage
Would you recommend?: Yes
Postcode: PL2
Branch: Plymouth, 143 Ridgeway
They arranged our mortgage
Postcode: PL2
0
people found
this helpful
We were cautious about coming to fox and sons as we didn't have the greatest experience last time out.
However, within 10
Minutes of being there it was vclear it was going to be positive this time.
Dan was fantastic as ever when we came ...
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Comment on agent fees
Good and free
0
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1 Star Review
Feb 22,2018
By: 'PJ'
Feb 22,2018
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: bn3
Branch: Brighton, 117-118 Western Road
Sales (as a Buyer)
Postcode: bn3
0
people found
this helpful
Staff are not very smart and very untrustworthy - they don't seem to know what they are doing, there are much better options in Brighton for buying and selling...
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5 Star Review
Feb 21,2018
By: 'HarbourDeb'
Feb 21,2018
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Landlord)
Rent PCM: £1200
Would you recommend?: Yes
Postcode: BN24
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Landlord)
Rent PCM: £1200
Postcode: BN24
0
people found
this helpful
Chris Sanderson in the Lettings Department, is highly professional, extremely patient and listens very hard to your requirements. Chris has been our managing agent over the past two years and he is always responsive and helpful. He is experienced and knowledgable and we always turn ...
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Comment on agent fees
The fees are in line with the competition.
0
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1 Star Review
Feb 20,2018
By: 'James'
Feb 20,2018
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Postcode: BN1
1
people found
this helpful
Was told we would receive our deposit back after 10workings days. After this did not happen I phoned them, they said they would look into it and call me back. They didn't call me back. I phoned again and further explained my situation. My ...
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Comment on agent fees
Agency fees were ridiculous.
Plus they lied to our landlords about who we were just to get us to move into the property
1
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5 Star Review
Feb 01,2018
By: 'Amanda'
Feb 01,2018
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: Tn34
Branch: Hastings, 33 Havelock Road
Lettings (as a Landlord)
Postcode: Tn34
1
people found
this helpful
We are extremely happy that we have Molly back looking after our three flats. She is efficient, reliable and gets the job done!
We have been moved around between agents having a different one for each property which didn't make sense and didn't ...
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Comment on agent fees
Good
1
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5 Star Review
Jan 22,2018
By: 'Sam C'
Jan 22,2018
Services: Lettings (as a Landlord)
Would you recommend?: Yes
Postcode: PO80
Lettings (as a Landlord)
Postcode: PO80
0
people found
this helpful
In light of a tenant who has been hard to get hold of for months which made access to a property really hard to resolve a boiler problem, Liam dealt with my frustration - and sometimes anger (!) in a really professional way until the situation ...
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Comment on agent fees
Market value so ok
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1 Star Review
Dec 22,2017
By: 'Disgusted'
Dec 22,2017
Services: Sales (as a Vendor)
Sold price: £123000
Would you recommend?: No
Postcode: PL51
Sales (as a Vendor)
Sold price: £123000
Postcode: PL51
1
people found
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We are still waiting to exchange contracts.....since September. The biggest joke is that we were told to use their in-house solicitor who they have a 'good' relationship with.....biggest mistake! We haven't even exchanged contracts but the house next to the one we ...
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Comment on agent fees
Part of the fed was to do an open house but nothing happened. When we had one viewing, I showed the buyer around as they did not book an appointment (buyer showed up on my doorstep).
1
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1 Star Review
Nov 15,2017
By: 'Mark'
Nov 15,2017
Branch: Taunton, 52 East Street
Services: Sales (as a Vendor)
Sold price: £177500
Would you recommend?: No
Postcode: TA1
Branch: Taunton, 52 East Street
Sales (as a Vendor)
Sold price: £177500
Postcode: TA1
1
people found
this helpful
Absolutely shocking service, they couldn't even spell our surname properly even after I tially pointing out. They continually spelt the name of the property incorrectly. They didn't communicate when there was a survey being completed and we came home to a stranger in ...
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Comment on agent fees
They were prepared to negotiate but it was not made clear what the fee would be based on.
1
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1 Star Review
Nov 15,2017
By: 'DL1983'
Nov 15,2017
Branch: Hove, 161 Church Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: Bn3
Branch: Hove, 161 Church Road
Lettings (as a Tenant)
Postcode: Bn3
3
people found
this helpful
What an absolute disgrace, lacking in common sense, urgency, brains, morals, decency and customer service. Currently many thousands of pounds down due to outright lies.
Do yourself an emormous favour and avoid at all costs...
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people found
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1 Star Review
Nov 05,2017
By: 'Abhishek Singh sisodia'
Nov 05,2017
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Tenant)
Rent PCM: £610
Would you recommend?: No
Postcode: BN21
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Tenant)
Rent PCM: £610
Postcode: BN21
5
people found
this helpful
Such a scoundral letting agent they are with huge fees for everything and then they together precision will loot you in deduction of security deposit. It's highly advised to stay away from....
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Comment on agent fees
Very very bad
5
people found
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1 Star Review
Nov 04,2017
By: 'TC'
Nov 04,2017
Branch: Bognor Regis, 59 High Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: Po21
Branch: Bognor Regis, 59 High Street
Sales (Prospective customer)
Postcode: Po21
1
people found
this helpful
Totally avoid this company they have been unprofessional from the start to finish I even tried to complain 3 times to the area manager but he never even bothered replying! So you know what they say lead from the top down! My house sale fell through ...
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Comment on agent fees
Expensive!
1
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5 Star Review
Nov 03,2017
By: 'Natalia'
Nov 03,2017
Branch: Plymouth, 28 Mutley Plain Ln
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: Pl8
Branch: Plymouth, 28 Mutley Plain Ln
Sales (as a Buyer)
Postcode: Pl8
1
people found
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I cannot reccomend Scott the mortgage broker at Fox and Sons highly enough. Myself and my partner had, had a terrible time trying to get a mortgage with a ccj on our credit history. Scott worked quick and efficiently to get us a brilliant deal ...
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1 Star Review
Oct 22,2017
By: 'Disappointed'
Oct 22,2017
Branch: Polgate, 56a High Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: bn22
Branch: Polgate, 56a High Street
Sales (as a Vendor)
Postcode: bn22
2
people found
this helpful
My mother recently sold her bungalow with Fox and Sons and although they managed to sell the property the service afterwards was abysmal.
Firstly we were informed that the buyers were cash buyers which turned out to be a lie which was very disappointing as ...
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Comment on agent fees
In view of service very overpriced
2
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1 Star Review
Oct 10,2017
By: 'Mark'
Oct 10,2017
Branch: Southampton, 32 - 34 London Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: SO16
Branch: Southampton, 32 - 34 London Road
Sales (as a Vendor)
Postcode: SO16
2
people found
this helpful
The worst estate agent I have ever dealt with,lazy,arrogant,liars and expensive.
Totally incompetent,used 3 year old photos for marketing,lied about viewings and constantly sided with the buyer not myself as the vendor.
9 and a half months to sell a one bed ...
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5 Star Review
Oct 01,2017
By: 'Bn21'
Oct 01,2017
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Sold price: £485000
Would you recommend?: Yes
Postcode: Bn21
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Sold price: £485000
Postcode: Bn21
1
people found
this helpful
I have recently sold a property with fox and sons and they were nothing but amazing. We received feedback after every viewing. When we had offers Peter was the person we dealt with and he he achieved a RECORD price for us. Peter and Alex ...
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Comment on agent fees
The fees we paid were similar to all agents but the service was head and shoulders above
1
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Best Estate Agent in PO2 