Fox & Sons

2.32/5 rating 292 reviews
  • 58% valuation accuracy
  • 35% recommend
  • 56% fee satisfaction
Member of Sequence, a national network of over 310 offices around the country.
Fox & Sons

5 St Johns Road
Hedge End
Hampshire
SO30 4AA

01489 785269

Website not available

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“Excellent customer service...”

Nov 03,2018
Minithumbup
By: 'Rob'
Nov 03,2018
0 people found
this helpful
What a lovely team, who were all willing to help and nothing seemed to be to much trouble. I understand they are a new team after changes but WOW if this is the service they provide I will definitely go back and recommend them. Well ...
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Comment on agent fees
Fee was more than some agents but definitely worth it.. poof you get what you pay for.
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“Fantastic service! Cannot fault...”

Nov 01,2018
Minithumbdown
By: 'Natalie S'
Nov 01,2018
0 people found
this helpful
Tom and the team at fox and sons Yeovil have been absolutely amazing. I can not fault the service I have received. They have been super speedy, efficient, have given me thorough and regular updates, found the perfect house for me within my budget almost ...
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Comment on agent fees
Completely fair in my opinion
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“Absolutely brilliant!...”

Oct 31,2018
Minithumbup
By: 'Hannah'
Oct 31,2018
0 people found
this helpful
Jane and Tom in rentals were so good when it came to me and my son finding a house, from the moment I first made an viewing appointment all the way up to picking up the keys. I always knew what was going on and ...
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Comment on agent fees
Ok
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“horrible estate agency...”

Oct 22,2018
Minithumbdown
By: 'Sunflower'
Oct 22,2018
0 people found
this helpful
Used the Bitterne branch for selling my property. They were lying from the start. Did not return calls. When called 3rd time in day - the receptionist answer was always that agent just went out and will call me later. It took three days to ...
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Comment on agent fees
bad for the service which was not receive
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“Very satisfied...”

Oct 18,2018
Minithumbup
By: 'T.H.'
Oct 18,2018
0 people found
this helpful
I've not had too many experiences with estate agents in recent years, but Fox and Sons were very pleasant,friendly and on the ball from the outset....
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Comment on agent fees
Very reasonable
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“Mortage advice...”

Oct 16,2018
Minithumbup
By: 'Andy Truss'
Oct 16,2018
0 people found
this helpful
Lee Charles recently helped me to re-mortgage and did a brilliant job. He used all his professional skills to help me achieve the re-mortgage that paid off my large debts & left me with 900 pounds spare each month. Great work thank you Lee!...
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Comment on agent fees
Good
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“Excellent...”

Oct 08,2018
Minithumbup
By: 'Sue Jones'
Oct 08,2018
0 people found
this helpful
Professional and courteous service. Helpful advice at all times. Suzie (branch manager) was particularly helpful and constantly available. Smooth sell. No problems at all due to their hard work behind the scenes. Took all pressure and stress away which is mainly unheard of in this ...
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Comment on agent fees
Agents fees were extremely competitive.
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“Avoid at any cost...”

Oct 01,2018
Minithumbdown
By: 'X'
Oct 01,2018
1 people found
this helpful
Very unprofessional, incompetent and lying agency. They were promising everything when they were asked about property and none were true. I had to move out from previozs accomodation on exact date and they confirmed 3 times that property would be ready to move in before that. ...
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Comment on agent fees
Too high for lousy and unprofessional service they provide
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“Awful...”

Sep 26,2018
Minithumbdown
By: 'Mary'
Sep 26,2018
0 people found
this helpful
The agency is the worst agency that I had to deal with. The agent and more particularly the Branch letting Manager are incompetent, rude, lazy and disrespectful with customers. They provided me with misleading information when advertising and showing the flat that I wanted to ...
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Comment on agent fees
The fees are too high considering that I have been doing everything to get things done. I don't understand how they justify such fees
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“Thankyou...”

Sep 22,2018
Minithumbup
By: 'Jonathan'
Sep 22,2018
1 people found
this helpful
I have just sold through fox and sons our house was in old town. Very professional and lived upto everything they promised. Highly recommend and a first class team Thankyou...
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Comment on agent fees
Worth every penny
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“First class staff...”

Sep 12,2018
Minithumbup
By: 'Eileen'
Sep 12,2018
0 people found
this helpful
I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. ...
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Comment on agent fees
Good
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“Mr Rees...”

Aug 15,2018
Minithumbup
By: 'Trevor Rees'
Aug 15,2018
0 people found
this helpful
We recently viewed a property and was shown round by Alex and found him to be charming and very helpful in every way...
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“Cardiff call centre...”

Aug 08,2018
Minithumbup
By: 'W.Harris'
Aug 08,2018
1 people found
this helpful
I would like to thank Luke Taylor at Fox and sons management centre for his superb service. Nothing has been too much trouble for him and all my issues as a tenant were handled quickly, in a friendly and professional manner. As someone new to ...
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“Happy long-term tenant...”

Aug 02,2018
Minithumbup
By: 'Jerome'
Aug 02,2018
0 people found
this helpful
I would like to confirm how happy I am with the level of professionalism shown by staff of this agency, in particular, Abby Brookes, Abbey Fidgeon, and Katie Baker. I am now onto my second Let with them and everything has been handled very smoothly....
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Comment on agent fees
Clear and transparent
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“Excellent service...”

Jul 31,2018
Minithumbup
By: 'Kelly'
Jul 31,2018
0 people found
this helpful
Would highly recommend Anthony at Fox and Sons lettings was excellent from start to finish kept us informed did what he said he would do, made the whole process easy and stress free. Kind polite and informative. Would use again....
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Comment on agent fees
Fees explained fullyno hidden charges,
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“Brilliant...”

Jul 31,2018
Minithumbup
By: 'Carolyn'
Jul 31,2018
0 people found
this helpful
As one tenant moved out the new tenant moved in. As a landlord you can't ask for more than that (and this happened on 2 properties at the same time). Amazing service, would definitely recommend and will be using again...
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Comment on agent fees
Worth the money
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“awful staff...”

Jul 24,2018
Minithumbup
By: 'Siz'
Jul 24,2018
1 people found
this helpful
the staff are the dreadful, they dont know what they are doing and lie the whole time, the worst estate agents I have ever dealt with - simply awful. PLEASE AVOID...
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Comment on agent fees
fees okay but service awful
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“My preconceptions smashed...”

Jul 24,2018
Minithumbup
By: 'Christine Oram'
Jul 24,2018
0 people found
this helpful
I used to think that all estate agents were as depicted on tv - grasping and a bit shady (I did grow up in London)... but my experience with Aston and Dmitri and all the staff at Fox's has been a pure pleasure and ...
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Comment on agent fees
Perfectly acceptable
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“Sold!...”

Jul 09,2018
Minithumbup
By: 'Henry61'
Jul 09,2018
1 people found
this helpful
I recently used fox and sons to sell my home in Eastbourne and was not disappointed! I called out fox and sons as I know they have sold quite a few in my area and had a young man named Travis round to see me. ...
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Comment on agent fees
Higher than some cheaper agents but you get what you pay for.
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“Selling...”

Jul 06,2018
Minithumbup
By: 'John'
Jul 06,2018
1 people found
this helpful
We have just sold through fox and sons. What a delight updates the whole way through. Inspirational when it comes to the marketing and plan on how to sell out house. Would highly recommend...
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Comment on agent fees
Average not the cheapest but not too expensive. But people shop at Waitrose for a reason. If you get what I’m saying!
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“Amateurs...”

Jun 26,2018
Minithumbdown
By: 'Amateurs'
Jun 26,2018
1 people found
this helpful
Taken 7 months of total nonsense from complete amateurs to sell a property i would not recommend these cowboys If all there offices are of this caliber i am surprised they are still open for business...
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Comment on agent fees
After the rubbish performance I would like a refund But knowing these cowboys unlikely and just shrug there shoulders
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“Arrange a Viewing...”

Jun 07,2018
Minithumbdown
By: 'Will'
Jun 07,2018
3 people found
this helpful
Called Fox & Sons Eastbourne to arrange a viewing. They called back and the agent was trying to book me with their mortgage adviser. Although I repeatedly, more than 3 times, said that I had my broker and was not interested, he kept insisting "Don'...
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“Shockingly bad...”

Jun 05,2018
Minithumbdown
By: 'Claire'
Jun 05,2018
1 people found
this helpful
Tried to sell us a house that hadn't even been through probate! Let us pay out for searches and solicitors fees knowing it could take another 6 months for probate to go through. Kept saying the paperwork was on their desk and just needed posting ...
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“Outstanding Comms and service...”

Jun 01,2018
Minithumbup
By: 'David Knight'
Jun 01,2018
2 people found
this helpful
Worked alongside Jodie to resolve an electrical work order. Her passion for delivering an outstanding service to her Customers is second to none. We were so impressed at not only the speed of her communications , Excellent job detail and check in during and after the ...
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Comment on agent fees
Good
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“Molly Newman Cardiff Office...”

May 17,2018
Minithumbup
By: 'Roger'
May 17,2018
1 people found
this helpful
Prior to Molly's arrival the service I received from the Cardiff Office was abysmal and the staff i dealt with were extremely unhelpful, appeared poorly trained to answer any queries and generally disinterested in helping to the extent that I came close to terminating ...
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Comment on agent fees
Good
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“Flat sale...”

Apr 30,2018
Minithumbup
By: 'mw'
Apr 30,2018
0 people found
this helpful
I have been extremely pleased with the service and results of my sale of my property with your branch and with all the help and all the requests and queries were dealt with very promptly. Very pleased all round....
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Comment on agent fees
Seems to be average
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“Professional and Friendly member of the team...”

Apr 27,2018
Minithumbup
By: 'Mr.Patel'
Apr 27,2018
0 people found
this helpful
Top marks go to Syreeta Alexis who is friendly, efficient and quite simply gets the job done! She instinctively knows the best way to resolve an issue for the Landlord and Tenant. This is one of the reasons for staying with this agency!...
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Comment on agent fees
N/A
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“AVOID AT ALL COSTS!...”

Apr 18,2018
Minithumbdown
By: 'AVOID FOX AND SONS MUTLEY'
Apr 18,2018
3 people found
this helpful
Where to begin. The fees escalate as soon as you enter into an agreement and the rent and legal guarantee is not worth the paper it is written on. They will go to lengths to avoid paying guaranteed unpaid rent (even enocouraging the tenant to ...
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Comment on agent fees
Higher than the high street average. Which I initially took as a sign of quality.
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“Gouging...”

Apr 17,2018
Minithumbdown
By: 'The exploited'
Apr 17,2018
4 people found
this helpful
I was just charged £120 for referencing and £210 for "Tenancy Agreement". (For a 1 bed flat for 1person). When I baulked at the gouging, she said it was a really great document of 44 pages as though that was going to impress me. Estate agents are ...
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Comment on agent fees
Absolute excrement.
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“Lettings...”

Apr 12,2018
Minithumbdown
By: 'MNA'
Apr 12,2018
1 people found
this helpful
Purchased a property which was been managed by the letting agents department. Fees too excessive to continue. Notice given, Communication very poor, emails sent to recover rent which had been paid to letting agent, failure to return the rent in timely manner. Very awkward to ...
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Comment on agent fees
Bad
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Review statistics

From Landlords From Tenants From Vendors From Buyers Other
23 14 11 37 45 33 12 23 12 82

Fees

No fees set.

Complaints Procedure

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View All 62 Branches


Fox & Sons - Amesbury Salisbury, Salisbury, SP4
Amesbury Salisbury
49 Salisbury Street, Salisbury SP4 7AW
(3)
Fox & Sons - Axminster, EX13
Axminster
West Street, Axminster EX13 5NU
(0)
Fox & Sons - Basingstoke, RG21
Basingstoke
37 Winchester Street, Basingstoke RG21 7EF
(5)
show all branches (62)
Fox & Sons - Bexhill on Sea, TN40
Bexhill on Sea
1 Devonshire Square, Bexhill on Sea TN40 1AB
(1)
Fox & Sons - Bognor Regis, PO21
Bognor Regis
59 High Street, Bognor Regis PO21 1RX
(4)
Fox & Sons - Bournemouth, BH9
Bournemouth
367 Wimborne Road, Bournemouth BH9 2AQ
(3)
Fox & Sons - Burgess Hill, RH15
Burgess Hill
16 Station Road, Burgess Hill RH15 9QD
(0)
Fox & Sons - Chandlers Ford, SO53
Chandlers Ford
98 Winchester Road, Chandlers Ford SO53 2GJ
(1)
Fox & Sons - Crawley, RH10
Crawley
34 High Street, Crawley RH10 1BW
(9)
Fox & Sons - Crewkerne, TA18
Crewkerne
1-3- Market Street, Crewkerne TA18 7LE
(1)
Fox & Sons - Dorchester, DT1
Dorchester
40 South Street, Dorchester DT1 1DF
(0)
Fox & Sons - Eastbourne, BN21
Eastbourne
19 Cornfield Road, Eastbourne BN21 4QD
(19)
Fox & Sons - Eastleigh, SO50
Eastleigh
44 Market Street , Eastleigh SO50 5RA
(1)
Fox & Sons - Fareham, PO16
Fareham
2-4 West Street, Fareham PO16 0BH
(4)
Fox & Sons - fording-bridge, Fareham, SP6
fording-bridge
8 Salisbury Street, Fareham SP6 1AF
(2)
Fox & Sons - Goring-By-The-Sea, BN21
Goring-By-The-Sea
21c Goring Road, Goring-By-The-Sea BN21 4AP
(3)
Fox & Sons - Gosport, PO12
Gosport
10 High Street, Gosport PO12 1BX
(3)
Fox & Sons - Hailsham, BN27
Hailsham
37 Vicarage Field, Hailsham BN27 1BG
(3)
Fox & Sons - Hastings, TN34
Hastings
33 Havelock Road, Hastings TN34 1BE
(13)
Fox & Sons - Haywards Heath, RH16
Haywards Heath
115 South Road, Haywards Heath RH16 4LR
(2)
Fox & Sons - Hayword Fox, Lymington, SO41
Hayword Fox
Hayward Fox, Lymington SO41 9AN
(0)
Fox & Sons - Hedge End, SO30
Hedge End
5 St Johns Road, Hedge End SO30 4AA
(2)
Fox & Sons - Horsham, RH12
Horsham
42 Carfax, Horsham RH12 1EQ
(2)
Fox & Sons - Hove, BN3
Hove
161 Church Road, Hove BN3 2AD
(7)
Fox & Sons - Kemptown, Brighton, BN2
Kemptown
9-10 Bristol Road, Brighton BN2 1AP
(14)
Fox & Sons - Lancing, BN15
Lancing
8-10 North Road, Lancing BN15 9EA
(2)
Fox & Sons - Lewes, BN7
Lewes
192 High street, Lewes BN7 2NS
(3)
Fox & Sons - Lewes Road, Brighton, BN2
Lewes Road
196-197 Lewes Road, Brighton BN2 3LA
(9)
Fox & Sons - London Road Southampton, Southampton, SO15
London Road Southampton
32 - 34 London Road, Southampton SO15 2AG
(13)
Fox & Sons - Lymington, SO41
Lymington
85 High Street, Lymington SO41 9AN
(0)
Fox & Sons - Minehead, TA24
Minehead
13 The Parade, Minehead TA24 5NL
(3)
Fox & Sons - Mutley, Plymouth, PL4
Mutley
28 Mutley Plain Ln, Plymouth PL4 7AA
(4)
Fox & Sons - North End Portsmouth, Portsmouth, PO2
North End Portsmouth
126 London Road, Portsmouth PO2 9DE
(17)
Fox & Sons - Patcham, Brighton, BN1
Patcham
52-54 Ladies Mile Road, Brighton BN1 8QF
(1)
Fox & Sons - Peacehaven, BN10
Peacehaven
233 South Coast Road, Peacehaven BN10 8LD
(1)
Fox & Sons - Plymouth, PL4
Plymouth
28 Mannamead Road, Plymouth PL4 7AA
(2)
Fox & Sons - Plympton, Plymouth, PL7
Plympton
143 Ridgeway, Plymouth PL7 2HJ
(1)
Fox & Sons - Polgate, BN26
Polgate
56a High Street, Polgate BN26 6AD
(2)
Fox & Sons - Poole, BH15
Poole
11 Kingland Road, Poole BH15 1SJ
(2)
Fox & Sons - Preston Park, Brighton, BN1
Preston Park
205 Preston Road, Preston Park, Brighton, East Sussex, Brighton BN1 6SA
(0)
Fox & Sons - Queens Parade Hove, Hove, BN3
Queens Parade Hove
6-7 Queens Parade, Hove BN3 8JG
(1)
Fox & Sons - Romsey, SO51
Romsey
2 Market Place, Romsey SO51 8NB
(3)
Fox & Sons - Rottingdean Brighton, Brighton, BN2
Rottingdean Brighton
50 high Street, Brighton BN2 7HF
(0)
Fox & Sons - Salisbury, SP1
Salisbury
6-8 Castle Street, Salisbury SP1 1BB
(0)
Fox & Sons - Saltash, SP1
Saltash
20 Fore Street, Saltash SP1 1BB
(1)
Fox & Sons - Seaford, BN25
Seaford
1 Clinton Place, Seaford BN25 1NL
(0)
Fox & Sons - Shoreham by the sea, Shoreham-By-Sea, BN43
Shoreham by the sea
3 The Vinery St Marys Road, Shoreham-By-Sea BN43 5ZA
(4)
Fox & Sons - Southampton, SO18
Southampton
390C Bitterne Road Bitterne, Southampton SO18 1BY
(13)
Fox & Sons - Southsea Portsmount, Portsmouth, PO5
Southsea Portsmount
65 Osborne Road, Portsmouth PO5 3LS
(3)
Fox & Sons - St Budeaux, PL5
St Budeaux
630 Wolseley Road, St Budeaux PL5 1TE
(1)
Fox & Sons - Taunton, TA1
Taunton
52 East Street, Taunton TA1 3NA
(3)
Fox & Sons - Tiverton, EX16
Tiverton
36 Bampton Street, Tiverton EX16 6AH
(0)
Fox & Sons - Totton, SO40
Totton
4 Water Lane, Totton SO40 3DP
(1)
Fox & Sons - Waterlooville, PO7
Waterlooville
81B London Road, Waterlooville PO7 7ES
(6)
Fox & Sons - Wellington, TA21
Wellington
14 High Street, Wellington TA21 8RA
(0)
Fox & Sons - Western Road, Brighton, BN1
Western Road
117-118 Western Road, Brighton BN1 2AD
(14)
Fox & Sons - Weymouth, DT4
Weymouth
31 St Thomas Street, Weymouth DT4 8EJ
(1)
Fox & Sons - Winchester, SO23
Winchester
70 High Street, Winchester SO23 9DA
(3)
Fox & Sons - Winston Eastbourne, Eastbourne, BN23
Winston Eastbourne
20 Winston Crescent, Eastbourne BN23 6NL
(2)
Fox & Sons - Woodingdean, Brighton, BN2
Woodingdean
98 Warren Road, Brighton BN2 6BA
(0)
Fox & Sons - Worthing, BN11
Worthing
6 Chapel Road, Worthing BN11 1BJ
(3)
Fox & Sons - Yeovil, BA20
Yeovil
14 Princes Street, Yeovil BA20 1EW
(3)

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