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Member of Sequence, a national network of over 310 offices around the country.
 
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Properties for sale
Properties for rent
Nov 25,2016
Minithumbup
By:
Nov 25,2016
0 people found
this helpful
We have dealt with Sequence and Syreeta for the past 4 years and are very happy with the service we have received. Syreeta has gone above and beyond dealing with difficult tenants and in rather difficult circumstances. Syreeta is an asset to the company and we hope to deal with her for many years to come....
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Comment on agent fees
Fair.
Was this helpful? Yes
Nov 24,2016
Minithumbup
By:
Nov 24,2016
0 people found
this helpful
Been with Sequence for quite a few years now and have always found them easy to deal with, and very professional in looking after my property. Both their Cardiff and Winton offices are always ready to help with your your inquiries. Well done Lewis and Karen. Peter Flat 25....
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Comment on agent fees
Very reasonable and fair.
Was this helpful? Yes
By: Karen Akerman and Kelsey Akerman
Nov 24, 2016
View all comments (1)
Thank you so much for taking the to leave a review for us... it has been a pleasure to let your property!....
Nov 23,2016
Minithumbdown
By:
Nov 23,2016
1 people found
this helpful
One of the worst experiences of my life. Christopher made renting a horrible experience from start to finish. Abrupt, arrogant and astonishingly unhelpful - if I hadn't really liked the house from the start I would have told him on day one where he could stick those keys. I wouldn't recommend F&S to my worst enemy....
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Comment on agent fees
Third agent I've used in Ebourne and they're the highest by a big margin.
Was this helpful? Yes
Nov 20,2016
Minithumbup
By:
Nov 20,2016
0 people found
this helpful
after disappointing service from other agents i very pleased i used Fox & son kemp town who gave amazing service Ed and Ben and his term were great from the start also special thank you to Robert Harding western road. House was sold and completed in 8 weeks I would use these agents again without hesitation...
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Comment on agent fees
more than happy with fees
Was this helpful? Yes
Nov 18,2016
Minithumbdown
By:
Nov 18,2016
0 people found
this helpful
An absolute disgrace of a estate agent. Gave a property to market and was told a 'property developer ' was buying the house. I have since kicked out my tenants after being promised it would take 3-4 weeks. 2 months later the property developer is still buying his council house to put a deposit on my house. I am now left with 2 mortgages as a result. **DO NOT USE THESE COWBOYS ***...
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Comment on agent fees
Not applicable
Was this helpful? Yes
Nov 18,2016
Minithumbup
By:
Nov 18,2016
0 people found
this helpful
Great and amazing service as usual from Ed, Ben and all the team all through the sale of my property, highly recommended. I have used them before when purchasing and that was why I decided to use them again. Never have been disappointed , best agent in the area :)...
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Comment on agent fees
Very competetive
Was this helpful? Yes
Nov 15,2016
Minithumbup
By:
Nov 15,2016
0 people found
this helpful
Fantastic service and great communication. We bought a property through Fox & Sons of which we would have never seen if they hadn't picked the phone up to us and stayed in contact. Lovely staff members, any questions were answered straight away. I would definitely recommend to anyone. Thank you....
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Was this helpful? Yes
Nov 12,2016
Minithumbdown
By:
Nov 12,2016
2 people found
this helpful
This agency have fleeced us from start to finish. Completely unhelpful staff, continual mistakes in the contract, they have conned us out of as much money as they can! When calling to report faults they have said that the landlord deals with the property and that they won't act on our behalf!!!! Why did we have to pay the thousands of pounds in bloody fees?!?! The fact that the tenancy agreement wasn't even on paper is a joke, yet we have to pay for this also! Beyond angry right now!!!...
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Comment on agent fees
The fees are astronomical, don't EVER use this agency.
Was this helpful? Yes
Nov 03,2016
Minithumbup
By:
Nov 03,2016
0 people found
this helpful
Not too successful with sales. It have to say Michael varagoulis our mortgage advisor appointed in house. By fox and sons was excellent he had patience and listened to our demands however complicated , we truly would not have completed our property purchase if not for him , so see you in 2 years for our remortgage thankyou Sean and Helen mengham...
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Comment on agent fees
Average
Was this helpful? Yes
Oct 20,2016
Minithumbdown
By:
Oct 20,2016
0 people found
this helpful
Phoned for details of a property for sale. Woman said the person dealing with that property was on the phone, she took my phone number and said she'd get her to call me back. Still waiting 6 weeks later. Saw the same property still for sale (unsurprisingly), this time I went through Rightmove with my enquiries. Rightmove confirmed within an our that they passed on details. 2 weeks later still waiting for either acknowledgment or response from these lazy lead swingers.They typify why estate agent...
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Was this helpful? Yes
Oct 04,2016
Minithumbdown
By:
Oct 04,2016
2 people found
this helpful
Shocking! Shocking! Service, they seem to think they can blame everyone else. I wish they would take some responsibility, not just your money!!!...
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Was this helpful? Yes
Sep 29,2016
Minithumbdown
By:
Sep 29,2016
0 people found
this helpful
From start to finish we had a poor service. Such a shame as the sales pitch at the beginning we were given was second to none! That is where it ended though. From no shows on viewings (with no explanation until chased) lights being left on and door unlocked when leaving a viewing, not being kept informed when they eventually sold our house, rude and unprofessional staff. I even got told that our solicitor was giving us false hope for exchange that day and told that exchange would not happen as ...
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Comment on agent fees
Bad - the amount they charge for the service they provide - shocking!!
Was this helpful? Yes
Sep 26,2016
Minithumbdown
By:
Sep 26,2016
0 people found
this helpful
If I could give no stars I would. Awful, incompetent staff. I rented with them for 1 year and will never rent with them again, have them manage a property of mine or sell a property through them or any part of Sequence Homes. We had issues that were reported, never followed up on and never fixed through out the tenancy, the periodic inspections were not conducted and when I asked to view the report they were sending to my landlord it included confirmation that the fire alarms had been seen to...
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Comment on agent fees
Bad, everything about our experience with this agent has been bad.
Was this helpful? Yes
Sep 19,2016
Minithumbdown
By:
Sep 19,2016
0 people found
this helpful
Terrible service, many basic errors with property details, tried to push sale through way below sale price. Did not explain fees in an honest way and cost more than expected. When I complained they closed ranks and put responsibility on me. If you must use these people check you know what you are getting into very carefully, they are incompetent and do not admit their mistakes....
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Comment on agent fees
Bad, cost more than anticipated because they were not transparent.
Was this helpful? Yes
Sep 08,2016
Minithumbdown
By:
Sep 08,2016
1 people found
this helpful
*found us a lovely tenant. BUT the service behind the scenes is appalling. We had so many issues with Sequence' paperwork; Tenancy Agreements; Inventory (still not seen the final one after 6 weeks, neither has tenant); and we are still trying to sort out the problems where they interefered with our utilites providers against our instructions (they seem to have a quite corrupt relationship with Spark Energy). When you try to sort out problems they just keep asking you if you "... want to ma...
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Comment on agent fees
Fair...... if service was good...... which it wasn't.
Was this helpful? Yes
Aug 27,2016
Minithumbdown
By:
Aug 27,2016
1 people found
this helpful
Poor! They persuaded me to cancel my previous contract I'd signed up for with another chain estate agent with all sorts of promises but never delivered. The ad on Rightmove was poor, both the write up and photo's, and the valuation was over the top raising my expectations. I had to rewrite the description my self and request new photos be taken. After 3 months we finally settled on a reasonable offer but the buyer pulled out after 5 weeks which seemed a bit fishy. I ended up going to an indepen...
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What agent could do to change your mind?
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
Comment on agent fees
Bad. Agreed a set fee which ended up being over 1% of the offer they persuaded me to accept.
Was this helpful? Yes
Aug 18,2016
Minithumbdown
By:
Aug 18,2016
1 people found
this helpful
I went to this estate agents expecting people that let and sell houses to actually want to happily let and sell them- I was extremely disgusted with the service here and would not recommend. As soon as I walked through the door, no one so much as lifted their head, let alone greeted me! When I made the first hello I was met with a half arsed 'couldn't be more bothered' Can I help you? As if I had wandered into the wrong cave! I don't usually complain or review things, but the attitude and grot...
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Was this helpful? Yes
Aug 11,2016
Minithumbdown
By:
Aug 11,2016
0 people found
this helpful
If I could give this review a 0 then I would, they don't deserve even a 1. Unfortunately we bought a house through Fox and Sons Gosport and have never experienced such a terrible service ever. They lied about the situation of the property from day one, they lied and held back information through the whole process of the chain. They are incompetent and economic with the truth. They don't return emails or phone calls, and almost seem suprised that someone is asking them to do their job. They ...
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Was this helpful? Yes
Aug 09,2016
Minithumbdown
By:
Aug 09,2016
0 people found
this helpful
Very poor service overall. Found a buyer quickly but then did nothing to progress the sale until the buyer started to re-negotiate the price at exchange of contracts. At that point, the agent (commissioned by me to sell the property) seemed to be working for the buyer, attempting to get me to drop the price with repeated phone calls over a period of several days that were at times disrespectful and became disruptive to work and day-to-day activities. Not only a failed sale but by far the worst e...
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Was this helpful? Yes
Aug 08,2016
Minithumbup
By:
Aug 08,2016
0 people found
this helpful
Jayne has been been extremely efficient in dealing with a problem concerning a party wall. She has kept all parties informed and organised to sort the problem out. Not an easy task at all considering how many interested parties there were. However we have reached a satisfactory conclusion thanks in no small part to her organising the task. I would recommend her wholeheartedly and also thank her....
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Comment on agent fees
Fees are fine pretty reasonable.
Was this helpful? Yes
Aug 05,2016
Minithumbdown
By:
Aug 05,2016
0 people found
this helpful
Been on the market with them for five months, followed their written advice re pricing. Only 3 viewings. Poor response to emails asking for updated advice. Very reluctant to put any thing in writing. Cost quite a bit upfront for photos etc Only 3 viewings over 5 months. Only interested until I signed the contract. Was totally unable to back up promises made. I was expected as part of the contract to use their legal people for the sale. But when contacted by them the spoken English was not...
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Comment on agent fees
Very expensive rate, but no sale no fee.
Was this helpful? Yes
Jul 23,2016
Minithumbup
By:
Jul 23,2016
0 people found
this helpful
A kind honest feedback well due towards the helpful and professional team of Sequence , especially for Olivia Turner Lawlor.... And Jenna Miles from Fox & sons have made my life as a longstanding landlord easy. Promt and experienced and eager to make any difficulties situations satisfiing for both parties client and landlord Well recommended, With sincerity, Ivo Belajic...
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Comment on agent fees
They've been Super!! Forget the rest go with the best!!!
Was this helpful? Yes
Jul 22,2016
Minithumbdown
By:
Jul 22,2016
0 people found
this helpful
Utterly shambolic service provided. Applications are painful at the best of times, but the service provided by all members of staff concerned was dismal. Toby did not forward information requested by the lender, to the lender. Toby did not reply to messages. Toby (i understand was fired (should have been)). Gareth Pontin took over the case. Gareth palmed this onto Sian Kennett, who NEVER returned my calls and dodged them when i pursued. All call operators stalled putting me through to the co...
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Was this helpful? Yes
Jul 20,2016
Minithumbup
By:
Jul 20,2016
1 people found
this helpful
The management of our property was absolutely dire until 2010/11 when Angharad took over the management. She is extremely efficient with an excellent understanding of all issues, responds to them immediately and always finds the best solutions for both the tenants and ourselves. The outcomes are always fair to all. She is a brilliant communicator and we have not had any further concerns since she managed our property. It is no surprise that she has had promotions but still kept us in her port...
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Comment on agent fees
The fees are fair.
Was this helpful? Yes
Jul 19,2016
Minithumbup
By:
Jul 19,2016
1 people found
this helpful
Charlotte Street has provided an excellent service in the letting of my flat. She is extremely professional, offering quick and effective remedies to any and all problems, and extremely warm, friendly, and helpful. I have complete trust in her and her property management skills, which, as a non-resident landlord, is extremely reassuring....
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Comment on agent fees
reasonable
Was this helpful? Yes
Jul 12,2016
Minithumbup
By:
Jul 12,2016
2 people found
this helpful
Sequence has been a god send for my maintenance issues. Not everything gets sorted straight away but that's part and parcel with renting. Claire was a massive bell and a credit for the company. In terms of fox and sons, initially they were great however they didn't make it clear about inclusive water and heating not actually being included all year round... Estate agents are rebound for keeping things hidden!! They did me a deal with tenancy fees etc but still managed to get almost £3000...
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Comment on agent fees
Competatove
Was this helpful? Yes
Jul 11,2016
Minithumbdown
By:
Jul 11,2016
0 people found
this helpful
Absolute disgrace! They are signing the agreement on the day when you move in, until then they may and they often do CHANGE EVERYTHING THEY LIKE, like (in my case) date of when I actually moved in. They charge £450 fees (for a single tenant without guarantor) up front for doing absolutely NOTHING AT ALL, and then put you on mines like making a deal with rubbish energy supplier on your behalf and giving your personal details to some crappy broadband supplier as well, what you can opt-out fr...
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What agent could do to change your mind?
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Comment on agent fees
It is an absolute rip-off to charge ‚£450 (for a single tenant without guarantor), and then again ‚£114 every time you want to extend the agreement.
Was this helpful? Yes
Jul 09,2016
Minithumbup
By:
Jul 09,2016
0 people found
this helpful
Have been renting with fox and sons for nearly two years, now in our second property we have someone we are able to contact on a regular basis. Charlotte is friendly and is quick to respond to any of our problems, she find solutions quickly to any issues we have had. She not only solves our issues but always checks up to see how things are doing to make sure we are satisfied and happy with our property. We are currently looking to move again hopefully with fox and sons when our tenancy is up and...
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Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
2 people found
this helpful
This is a good agency with whom I have a managed tenancy as I live abroad. It will be three years this November and during this time all dealings I have had with them have been handled efficiently and effectively. I am kept informed of any changes or tenants requests which are carried out within a specified time to our mutual satisfaction. I have no hesitation in recommending this branch to property sellers, landlords, & tenants alike. I hope this is of help to prospective clients....
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Comment on agent fees
The fees are standard and in line with the local market place.
Was this helpful? Yes
Jul 08,2016
Minithumbup
By:
Jul 08,2016
1 people found
this helpful
Very professional, friendly and proactive management of my properties; Amy is an asset to the company. All problems are addressed in order of urgency and Amy is very personable, so a pleasure to interact with as well as being solution focused. The statements the finance team send are confusing at times which is why I marked them down; Amy always gets to the bottom of the problems though. Sequence have improved over the 3 years I have used them as my managing agent....
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Comment on agent fees
Reasonable
Was this helpful? Yes

ARLA TPOS


Review statistics

From Landlords From Tenants From Vendors From Buyers Other
10 12 4 22 28 22 9 16 6 70

Job vacancies

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Agent Fees

No fees set.
Last updated at 9:19 AM 18/08/2014 by Michael Taylor

Complaints Procedure

Members of The Property Ombudsman for Sales and Lettings and the Financial Ombudsmen Service.
Last updated at 9:19 AM 18/08/2014 by Michael Taylor

Awards won by Fox & Sons

Individual Branch Awards

Portsmouth, PO2 9DE

Firm rankings



Amesbury Salisbury
49 Salisbury Street, Salisbury SP4 7AW
(0)
Axminster
West Street, Axminster EX13 5NU
(0)
Bexhill on Sea
1 Devonshire Square, Bexhill on Sea TN40 1AB
(0)
show all branches (61)
Bognor Regis
59 High Street, Bognor Regis PO21 1RX
(1)
Bournemouth
367 Wimborne Road, Bournemouth BH9 2AQ
(2)
Burgess Hill
16 Station Road, Burgess Hill RH15 9QD
(0)
Crawley
34 High Street, Crawley RH10 1BW
(5)
Crewkerne
1-3- Market Street, Crewkerne TA18 7LE
(1)
Dorchester
40 South Street, Dorchester DT1 1DF
(0)
Eastbourne
19 Cornfield Road, Eastbourne BN21 4QD
(5)
Goring-By-The-Sea
21c Goring Road, Goring-By-The-Sea BN21 4AP
(3)
Hailsham
37 Vicarage Field, Hailsham BN27 1BG
(2)
Hastings
33 Havelock Road, Hastings TN34 1BE
(7)
Haywards Heath
115 South Road, Haywards Heath RH16 4LR
(2)
Horsham
42 Carfax, Horsham RH12 1EQ
(2)
Hove
161 Church Road, Hove BN3 2AD
(3)
Kemptown
9-10 Bristol Road, Brighton BN2 1AP
(10)
Lancing
8-10 North Road, Lancing BN15 9EA
(1)
Lewes
192 High street, Lewes BN7 2NS
(2)
Lewes Road
196-197 Lewes Road, Brighton BN2 3LA
(6)
Minehead
13 The Parade, Minehead TA24 5NL
(0)
Office 1
37 Winchester Street, Basingstoke RG21 7EF
(5)
Office 1
Hayward Fox, Lymington SO41 9AN
(0)
Office 10
2 Market Place, Romsey SO51 8NB
(1)
Office 11
32 - 34 London Road, Southampton SO15 2AG
(9)
Office 12
65 Osborne Road, Portsmouth PO5 3LS
(1)
Office 13
4 Water Lane, Totton SO40 3DP
(1)
Office 14
81B London Road, Waterlooville PO7 7ES
(4)
Office 15
70 High Street, Winchester SO23 9DA
(1)
Office 16
85 High Street, Lymington SO41 9AN
(0)
Office 2
44 Market Street , Eastleigh SO50 5RA
(1)
Office 3
98 Winchester Road, Chandlers Ford SO53 2GJ
(1)
Office 4
390C Bitterne Road Bitterne, Southampton SO18 1BY
(10)
Office 5
2-4 West Street, Fareham PO16 0BH
(4)
Office 6
8 Salisbury Street, Fording Bridge SP6 1AF
(2)
Office 7
10 High Street, Gosport PO12 1BX
(3)
Office 8
5 St Johns Road, Hedge End SO30 4AA
(1)
Office 9
126 London Road, Portsmouth PO2 9DE
(13)
Patcham
52-54 Ladies Mile Road, Brighton BN1 8QF
(1)
Peacehaven
233 South Coast Road, Peacehaven BN10 8LD
(0)
Plymouth
28 Mannamead Road, Plymouth PL4 7AA
(1)
Plympton
143 Ridgeway, Plymouth PL7 2HJ
(0)
Polgate
56a High Street, Polgate BN26 6AD
(0)
Poole
11 Kingland Road, Poole BH15 1SJ
(2)
Preston Park
205 Preston Road, Preston Park, Brighton, East Sussex, Brighton BN1 6SA
(0)
Queens Parade Hove
6-7 Queens Parade, Hove BN3 8JG
(0)
Rottingdean Brighton
50 high Street, Brighton BN2 7HF
(0)
Salisbury
6-8 Castle Street, Salisbury SP1 1BB
(0)
Saltash
20 Fore Street, Saltash SP1 1BB
(1)
Seaford
1 Clinton Place, Seaford BN25 1NL
(0)
Shoreham by the sea
3 The Vinery St Marys Road, Shoreham-By-Sea BN43 5ZA
(2)
St Budeaux
630 Wolseley Road, PL5 1TE
(0)
Taunton
52 East Street, Taunton TA1 3NA
(1)
Tiverton
36 Bampton Street, EX16 6AH
(0)
Wellington
14 High Street, Wellington TA21 8RA
(0)
Western Road
117-118 Western Road, Brighton BN1 2AD
(6)
Weymouth
31 St Thomas Street, Weymouth DT4 8EJ
(0)
Winston Eastbourne
20 Winston Crescent, Eastbourne BN23 6NL
(2)
Woodingdean
98 Warren Road, Brighton BN2 6BA
(0)
Worthing
6 Chapel Road, Worthing BN11 1BJ
(2)
Yeovil
14 Princes Street, Yeovil BA20 1EW
(2)

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