Fox & Sons
2.7/5, 488 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction



Property Features

Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 36 67 88 45 26 30 20 110
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
  • Home Builder
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“HORRIBLE SERVICE!...”

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Jan 15,2019
Minithumbdown
By: 'Aaron'
Jan 15,2019
1 people found
this helpful
HORRIBLE SERVICE! Booked a viewing but the agent didn't show up. When I phoned and asked for an explanation, instead of apologising they denied that a viewing had been booked to begin with...unbelievable. Now I understand why so many people hate this agency. AVOID!...
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“House sale...”

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Jan 10,2019
Minithumbup
Susie
By: 'Mervyn'
Jan 10,2019
0 people found
this helpful
I had a very positive experience with Fox & Sons on Mutley Plain. The house was sold within a few days of it going on the market but because it was an ex-student let there were problems for the buyer getting a mortgage. However, Susie was ...
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Comment on agent fees
I thought the fees were acceptable at 1%
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“Professional and quick...”

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Jan 03,2019
Minithumbup
Aga
By: 'Micheala'
Jan 03,2019
0 people found
this helpful
Use for letting s and both times found Aga and her team very professional and helpful , always found good tenants highly recommended....
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Comment on agent fees
Fees very reasonable
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“Refreshingly skilled and competent....”

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Dec 19,2018
Minithumbup
By: 'Sarah'
Dec 19,2018
0 people found
this helpful
Drew and the team are streets ahead of the competition. I swapped to Fox and Sons at the end of a pointless, painful and frustrating period in the hands of another Hove estate agent. The difference was astonishing. The service is prompt and (hurrah!) proactive. ...
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Comment on agent fees
Not the cheapest but worth every single penny.
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“Our next Adventure...”

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Dec 14,2018
Minithumbup
Chris,Chloe
By: 'Greg'
Dec 14,2018
0 people found
this helpful
We need to take this opportunity to thank Chris Cox Manager and Zoe Majczak of Fox and Sons Hedge End. They have both helped us to achieve our next adventure in our new home in Devon, enabling us to visit our sons, one in USA ...
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Comment on agent fees
Average
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“Couldn't move in...”

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Dec 11,2018
Minithumbdown
By: 'Paul'
Dec 11,2018
0 people found
this helpful
awful from start to finish. Kept changing the move-in date, lack of communication, seemed to think we could wait around forever to move in. No care for tenants. eventually rented through a different agency. Avoid...
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“tried to take my deposit...”

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Dec 09,2018
Minithumbdown
By: 'Katie'
Dec 09,2018
0 people found
this helpful
so bad ! unscheduled visits , rude staff , no concern for tennants ! tried to take my deposit even though I left the place cleaner than when I moved in. Dont use fox and sons...
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“Inefficient, unhelpful...”

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Dec 09,2018
Minithumbdown
By: 'Alan'
Dec 09,2018
0 people found
this helpful
Rented a house out through this lot and they were terrible. They'd never fix anything and I have the tenants on my back trying to sort it; they wouldn't sort tenancies out in time so tenants would pull out and I'd lose money; and I ...
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“Lettings...”

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Dec 06,2018
Minithumbup
Agnieszka
By: 'Paul'
Dec 06,2018
0 people found
this helpful
Another positive letting experience , excellent service , previous tenancy ended on a Wednesday and new tenants in by the Friday . Thankyou Agnieszka and team , look forward to future business...
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Comment on agent fees
Good
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“No service skills...”

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Dec 06,2018
Minithumbdown
By: 'Lauren'
Dec 06,2018
0 people found
this helpful
I rented with Fox & Sons earlier this year. It was really bad. I would call up to report problems, they would forget to write them down; I'd call up again because it hadn't been fixed and they would be really short with me about it. ...
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“Leaving students homeless , without compensation and with complete disregard for their Responsibilities...”

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Dec 05,2018
Minithumbdown
Peter
By: 'Jay'
Dec 05,2018
0 people found
this helpful
We organised to let a house in February , a student house to be moved into in September . We paid the agency fees , taking the house of the market and allowing us to complete the paperwork. Between February and September fox and sons neglected to check ...
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Comment on agent fees
Bad as clearly paying 250 pounds in agency fees doesn’t ensure that they will check the house is still habitable . Not great value for money
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“Bad experience...”

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Dec 05,2018
Minithumbdown
By: 'Michael'
Dec 05,2018
0 people found
this helpful
Terrible agency. I rented with them last year. Never fixed anything, always blamed the landlord. Seemed to think the world owed them a favour. Chap on the other end of the phone always sounded like he'd had a heavy night. tried to nick my deposit ...
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“Terrible agency...”

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Dec 05,2018
Minithumbdown
By: 'Mark'
Dec 05,2018
0 people found
this helpful
I had agreed and paid heavy fees to rent a property in Brighton and was told the day before I was supposed to move in that it was no longer available and unfit for human habitation. I was left completely broke after having to find ...
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Comment on agent fees
Absolutely outrageous and gouging
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“Hung up on me...”

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Dec 05,2018
Minithumbdown
By: 'Suze'
Dec 05,2018
0 people found
this helpful
Really terrible service. Called up to ask about a flat to rent, person at the other end bumbled around on the phone, put me on hold for 3 minutes, then hung up. Use another agency...
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“Unreliable and uncommunicative, they left us homeless!...”

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Dec 05,2018
Minithumbdown
Charles
By: 'Anna'
Dec 05,2018
0 people found
this helpful
Me and 5 other tenants (all students) were set to move into 6 Hornby Road on September 1st 2018. We signed paperwork, our guarantors signed paperwork and we paid fees. On September 6th, five days AFTER our move in date we were informed we would no longer be ...
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Comment on agent fees
Bad
Was this helpful? Yes

“House sell...”

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Dec 05,2018
Minithumbup
By: 'Emma'
Dec 05,2018
0 people found
this helpful
All the team were fantastic, they stuck by us the whole way, through the ups and downs. They appreciated how emotional and difficult a house selling can be. Thank you all so much....
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Comment on agent fees
Fees are great
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“Excellent customer service...”

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Nov 03,2018
Minithumbup
Chris,Chloe
By: 'Rob'
Nov 03,2018
0 people found
this helpful
What a lovely team, who were all willing to help and nothing seemed to be to much trouble. I understand they are a new team after changes but WOW if this is the service they provide I will definitely go back and recommend them. Well ...
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Comment on agent fees
Fee was more than some agents but definitely worth it.. poof you get what you pay for.
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“Fantastic service! Cannot fault...”

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Nov 01,2018
Minithumbdown
Natalie
By: 'Natalie'
Nov 01,2018
0 people found
this helpful
Tom and the team at fox and sons Yeovil have been absolutely amazing. I can not fault the service I have received. They have been super speedy, efficient, have given me thorough and regular updates, found the perfect house for me within my budget almost ...
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Comment on agent fees
Completely fair in my opinion
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“Absolutely brilliant!...”

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Oct 31,2018
Minithumbup
By: 'Hannah'
Oct 31,2018
0 people found
this helpful
Jane and Tom in rentals were so good when it came to me and my son finding a house, from the moment I first made an viewing appointment all the way up to picking up the keys. I always knew what was going on and ...
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Comment on agent fees
Ok
Was this helpful? Yes

“horrible estate agency...”

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Oct 22,2018
Minithumbdown
Fox
By: 'Sunflower'
Oct 22,2018
3 people found
this helpful
Used the Bitterne branch for selling my property. They were lying from the start. Did not return calls. When called 3rd time in day - the receptionist answer was always that agent just went out and will call me later. It took three days to ...
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Comment on agent fees
bad for the service which was not receive
Was this helpful? Yes

“Very satisfied...”

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Oct 18,2018
Minithumbup
By: 'T.H.'
Oct 18,2018
0 people found
this helpful
I've not had too many experiences with estate agents in recent years, but Fox and Sons were very pleasant,friendly and on the ball from the outset....
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Comment on agent fees
Very reasonable
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“Mortage advice...”

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Oct 16,2018
Minithumbup
Lee
By: 'Andy'
Oct 16,2018
0 people found
this helpful
Lee Charles recently helped me to re-mortgage and did a brilliant job. He used all his professional skills to help me achieve the re-mortgage that paid off my large debts & left me with 900 pounds spare each month. Great work thank you Lee!...
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Comment on agent fees
Good
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“Excellent...”

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Oct 08,2018
Minithumbup
By: 'Sue'
Oct 08,2018
0 people found
this helpful
Professional and courteous service. Helpful advice at all times. Suzie (branch manager) was particularly helpful and constantly available. Smooth sell. No problems at all due to their hard work behind the scenes. Took all pressure and stress away which is mainly unheard of in this ...
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Comment on agent fees
Agents fees were extremely competitive.
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“Avoid at any cost...”

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Oct 01,2018
Minithumbdown
By: 'X'
Oct 01,2018
1 people found
this helpful
Very unprofessional, incompetent and lying agency. They were promising everything when they were asked about property and none were true. I had to move out from previozs accomodation on exact date and they confirmed 3 times that property would be ready to move in before that. ...
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Comment on agent fees
Too high for lousy and unprofessional service they provide
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“Awful...”

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Sep 26,2018
Minithumbdown
By: 'Mary'
Sep 26,2018
0 people found
this helpful
The agency is the worst agency that I had to deal with. The agent and more particularly the Branch letting Manager are incompetent, rude, lazy and disrespectful with customers. They provided me with misleading information when advertising and showing the flat that I wanted to ...
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Comment on agent fees
The fees are too high considering that I have been doing everything to get things done. I don't understand how they justify such fees
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“Thankyou...”

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Sep 22,2018
Minithumbup
Peter
By: 'Jonathan'
Sep 22,2018
1 people found
this helpful
I have just sold through fox and sons our house was in old town. Very professional and lived upto everything they promised. Highly recommend and a first class team Thankyou...
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Comment on agent fees
Worth every penny
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“First class staff...”

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Sep 12,2018
Minithumbup
Eileen
By: 'Eileen'
Sep 12,2018
0 people found
this helpful
I can not praise fox and sons highly enough. They helped us so much and were so kind professional and reassuring. I have always been greeted with kindness and a friendly voice. All the girls are lovely and I wouldn't ever use anyone else. Well ...
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Comment on agent fees
Good
Was this helpful? Yes

“Mr Rees...”

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Aug 15,2018
Minithumbup
Alex
By: 'Trevor'
Aug 15,2018
0 people found
this helpful
We recently viewed a property and was shown round by Alex and found him to be charming and very helpful in every way...
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“Cardiff call centre...”

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Aug 08,2018
Minithumbup
By: 'W.Harris'
Aug 08,2018
1 people found
this helpful
I would like to thank Luke Taylor at Fox and sons management centre for his superb service. Nothing has been too much trouble for him and all my issues as a tenant were handled quickly, in a friendly and professional manner. As someone new to ...
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“Happy long-term tenant...”

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Aug 02,2018
Minithumbup
Abby
By: 'Jerome'
Aug 02,2018
0 people found
this helpful
I would like to confirm how happy I am with the level of professionalism shown by staff of this agency, in particular, Abby Brookes, Abbey Fidgeon, and Katie Baker. I am now onto my second Let with them and everything has been handled very smoothly....
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Comment on agent fees
Clear and transparent
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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