“Terrible service, do not use them. 1. If y......”
1 Star Review
Aug 28,2019
By:
'Tom'
Aug 28,2019
Branch: Polgate, 56a High Street
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BN26
Branch: Polgate, 56a High Street
Sales (as a Buyer)
Postcode: BN26
3
people found
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Terrible service, do not use them.
1. If you are a first time buyer do not believe Fox and Sons when they state you should use their in house mortgage broker ‘because all banks prefer you to’.
This is a lie - the bank do not ...
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5 Star Review
Aug 27,2019
By:
'Gary'
Aug 27,2019
Branch: Chandlers Ford, 98 Winchester Road
Services: Sales (as a Vendor)
Sold price: £265000
Would you recommend?: Yes
Postcode: SO53
Branch: Chandlers Ford, 98 Winchester Road
Sales (as a Vendor)
Sold price: £265000
Postcode: SO53
0
people found
this helpful
John, Jess and the team were professional efficient and very understanding during the selling of my late mothers home. I would certainly recommend them...
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0
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“Amazing estate agents - the whole team were s......”
5 Star Review
Aug 08,2019
By:
'Zara'
Aug 08,2019
Branch: Lancing, 8-10 North Road
Services: Sales (as a Vendor)
Sold price: £325000
Would you recommend?: Yes
Postcode: BN15
Branch: Lancing, 8-10 North Road
Sales (as a Vendor)
Sold price: £325000
Postcode: BN15
1
people found
this helpful
Amazing estate agents - the whole team were so helpful. Kane and Peyman went above and beyond with their professional help and advice. I couldn't have asked for a better estate agents. Highly recommend....
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1
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1 Star Review
Aug 04,2019
By:
'Lee'
Aug 04,2019
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Sales (as a Vendor)
Postcode: BN1
6
people found
this helpful
Appalling service provided - we were awarded compensation by The Property Ombudsman due to the terrible work by Fox & Sons. Do not entrust your property sale to them. Absolutely avoid at all costs....
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6
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“The worst Agency I have tried!...”
1 Star Review
Jul 27,2019
By:
'aly'
Jul 27,2019
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Rent PCM: £1000
Would you recommend?: No
Postcode: BN3
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Rent PCM: £1000
Postcode: BN3
4
people found
this helpful
The worst Agency I have tried throughout my three-year stay in Brighton! They advertised a property, handled the viewing and handled most of the paperwork but when the landlord blocked me to avoid returning the deposit they said that they don't manage the property and ...
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4
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“APPALLING CUSTOMER SERVICE...”
1 Star Review
Jul 23,2019
By:
'Amanda'
Jul 23,2019
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Landlord)
Rent PCM: £875
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Lettings (as a Landlord)
Rent PCM: £875
Postcode: BN1
2
people found
this helpful
I have used this agency as a landlord for the last year not necessarily through choice but the property was inherited from my father. Despite a sitting tenant and therefore their only responsibility is collecting a monthly rental from the tenant, they are so totally ...
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2
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“Totally happy with the service I get , Oakley......”
5 Star Review
Jul 12,2019
By:
'Julie'
Jul 12,2019
Branch: Gosport, 10 High Street
Services: Lettings (as a Landlord)
Rent PCM: £900
Would you recommend?: Yes
Postcode: PO13
Branch: Gosport, 10 High Street
Lettings (as a Landlord)
Rent PCM: £900
Postcode: PO13
0
people found
this helpful
Totally happy with the service I get , Oakley in lettings is always there to help with any issues I have .
I had no issue with putting property number 2 with Fox & Sons ....
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1 Star Review
Jun 14,2019
By:
'G'
Jun 14,2019
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 117-118 Western Road
Sales (as a Buyer)
Postcode: BN1
2
people found
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Unessecary phone calls without having any product or service to offer. They need to find market information themselves and not bother customers in trying to obtain it....
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2
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“More to feel comfortable lorna was very knowledgeable and helpful throughout the afternoon....”
5 Star Review
Jun 09,2019
By:
'Natalie'
Jun 09,2019
Branch: Hastings, 33 Havelock Road
Services: Lettings (as a Tenant)
Would you recommend?: Yes
Postcode: TN40
Branch: Hastings, 33 Havelock Road
Lettings (as a Tenant)
Postcode: TN40
0
people found
this helpful
Fox's and son sales has been the best agent I have used from the minute I called lorna did not only offer to show me the house I was calling about but also explained about all the other ones that fit what I was looking ...
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Comment on agent fees
Really good
0
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4 Star Review
Jun 08,2019
By:
'Rachel'
Jun 08,2019
Branch: Fareham, 2-4 West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PO14
Branch: Fareham, 2-4 West Street
Sales (as a Vendor)
Postcode: PO14
0
people found
this helpful
I used fox and sons to sell my property recently. I dealt with JJ from start to finish and he was great. He took care of everything I asked for and made sure I was happy with everything. Always kept in contact to update me. ...
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0
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1 Star Review
May 27,2019
By:
'LGouveia'
May 27,2019
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Sales (Prospective customer)
Postcode: BN22
2
people found
this helpful
Shockingly bad service. I would recommend to use any other estate agent apart from them. Firstly, they send Travis, who will go to the end of the Earth to get your listing by spending 2 hours if need be, giving an overpriced estimate to get your ...
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Comment on agent fees
Extremely overpriced as they do nothing above and beyond other agents.
2
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1 Star Review
May 26,2019
By:
'Derek'
May 26,2019
Branch: Haywards Heath, 115 South Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: RH16
Branch: Haywards Heath, 115 South Road
Sales (Prospective customer)
Postcode: RH16
0
people found
this helpful
Lock you in to a long term contract but never once mention that! Communication is terrible. Promise the world and under deliver.
They stick properties up on Rightmove and hope people contact them.
Poor excuse of a service!...
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0
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5 Star Review
May 23,2019
By:
'Manohar'
May 23,2019
Branch: Crawley, 34 High Street
Services: Lettings (as a Landlord)
Rent PCM: £1150
Would you recommend?: Yes
Postcode: RH11
Branch: Crawley, 34 High Street
Lettings (as a Landlord)
Rent PCM: £1150
Postcode: RH11
0
people found
this helpful
Kind, Helpful and empathetic. Listened right from the beginning to the end. Kept in touch by emails and updating me with every aspect. Am very happy the way my case was handled from start to finish. Would highly recommend. A genuinely impartial person. Well done ...
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Comment on agent fees
Reasonable
0
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“One Viewing in 18 Wks then email of dismissal/No call...”
1 Star Review
May 02,2019
By:
'Indigo'
May 02,2019
Branch: Brighton, 205 Preston Road, Preston Park, Brighton, East Sussex
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN1
Branch: Brighton, 205 Preston Road, Preston Park, Brighton, East Sussex
Sales (Prospective customer)
Postcode: BN1
0
people found
this helpful
Initially they chased me to market my property. I listened to their big promises and signed the paperwork. I put the house on at the price they suggested and agreed a Boxing Day Boost. With only one viewing and initial feedback about the garden, it ...
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Comment on agent fees
I paid no fee as there was no sale
0
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1 Star Review
Apr 21,2019
By:
'Luke'
Apr 21,2019
Branch: Hove, 161 Church Road
Services: Sales (as a Buyer)
Sold price: £315000
Would you recommend?: No
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (as a Buyer)
Sold price: £315000
Postcode: BN3
0
people found
this helpful
I had an offer accepted on a property in Hove through Fox & Sons. It was for a 2 bedroom property that I was told had just come back on the market after a previous buyer from Scotland had run in to difficulty with their finances.
While ...
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Comment on agent fees
Not applicable
0
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“Trustworthy and professional team...”
5 Star Review
Apr 18,2019
By:
'Carmen'
Apr 18,2019
Branch: Eastbourne, 19 Cornfield Road
Services: Sales (as a Vendor)
Sold price: £218000
Would you recommend?: Yes
Postcode: BN22
Branch: Eastbourne, 19 Cornfield Road
Sales (as a Vendor)
Sold price: £218000
Postcode: BN22
0
people found
this helpful
Highly recommend this agent. Sold my house very quickly to the expected value. Very professional and friendly team. Well done to all of you!...
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Comment on agent fees
Good
0
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5 Star Review
Apr 18,2019
By:
'Zara'
Apr 18,2019
Branch: Haywards Heath, 115 South Road
Services: Sales (as a Buyer)
Sold price: £75000
Would you recommend?: Yes
Postcode: RH16
Branch: Haywards Heath, 115 South Road
Sales (as a Buyer)
Sold price: £75000
Postcode: RH16
0
people found
this helpful
Thanks so much to Ben at Fox and Sons who worked so hard on getting my Son moved into his flat. Without it, it wouldn't have happened...
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Comment on agent fees
Good fees and financial advice
0
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1 Star Review
Apr 05,2019
By:
'kevin'
Apr 05,2019
Branch: Eastleigh, 44 Market Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: SO50
Branch: Eastleigh, 44 Market Street
Sales (Prospective customer)
Postcode: SO50
1
people found
this helpful
i had an appointment to view a flat in eastleigh, no one from fox and sons turned up. about 2 days later i had a missed call from them. when i returned the call i spoke to a women who said very flippantly sorry about the ...
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1
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“Pressure Pressure Pressure!...”
1 Star Review
Mar 13,2019
By:
'monkeynuts'
Mar 13,2019
Branch: Brighton, 117-118 Western Road
Services: Lettings (as a Tenant)
Sold price: £260000
Would you recommend?: No
Postcode: BH12
Branch: Brighton, 117-118 Western Road
Lettings (as a Tenant)
Sold price: £260000
Postcode: BH12
3
people found
this helpful
If you're reading this, PLEASE stop calling me. I have an offer accepted on another property and I don't appreciate your calls at the crack of dawn.
I know you have commission to make, but make it someone else....
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Comment on agent fees
In selling my place, exorbitant - which is why I went with another agent.
3
people found
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Yes
“Professional First Class Service...”
5 Star Review
Feb 25,2019
By:
'Hazel'
Feb 25,2019
Branch: Eastbourne, 19 Cornfield Road
Services: Lettings (as a Landlord)
Rent PCM: £850
Would you recommend?: Yes
Postcode: BN21
Branch: Eastbourne, 19 Cornfield Road
Lettings (as a Landlord)
Rent PCM: £850
Postcode: BN21
0
people found
this helpful
As a first time landlord it was important that my apartment was managed by a professional competent agent. Agnieszka the Lettings Branch Manager totally fitted the bill, ably assisted by her staff Molly and Lucy. I am extremely happy with everything they have done....
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Comment on agent fees
Good
0
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5 Star Review
Feb 20,2019
By:
'Sharman'
Feb 20,2019
Branch: Hove, 161 Church Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: BN3
Branch: Hove, 161 Church Road
Sales (as a Vendor)
Postcode: BN3
0
people found
this helpful
Fox and sons were great from start to finish. Really took the pressure off at a stressful time. Alan, the financial advisor really gave me some great advice and got me a great mortgage deal....
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Comment on agent fees
Fair
0
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5 Star Review
Feb 19,2019
By:
'Sue'
Feb 19,2019
Branch: Brighton, 9-10 Bristol Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Sales (as a Buyer)
Postcode: BN2
1
people found
this helpful
Great service through a complicated purchase from Ed, Robert & the team in Kemp Town . They went the extra mile and went out of their way through out the process. Highly recommended and will definately use them again....
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Comment on agent fees
Fair
1
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5 Star Review
Feb 14,2019
By:
'Bob'
Feb 14,2019
Branch: Hailsham, 16 High Street
Services: Sales (as a Vendor)
Sold price: £222000
Would you recommend?: Yes
Postcode: BN27
Branch: Hailsham, 16 High Street
Sales (as a Vendor)
Sold price: £222000
Postcode: BN27
0
people found
this helpful
I found that the whole experience from start to finish with the Hailsham branch brilliant and I cannot thank you all enough. Right from the start Toby valued the property and was sympathetic to our loss of my mother and the probate requirements never pushy ...
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Comment on agent fees
I thought the fees were fair and within line o the market place and I was charged lots more by other estate agents
0
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“A seamless sale of mum's house...”
5 Star Review
Feb 11,2019
By:
'Susan'
Feb 11,2019
Branch: Plymouth, 143 Ridgeway
Services: Sales (as a Vendor)
Sold price: £190000
Would you recommend?: Yes
Postcode: PL7
Branch: Plymouth, 143 Ridgeway
Sales (as a Vendor)
Sold price: £190000
Postcode: PL7
0
people found
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A positive experience from start to finish. Was kept updated all through the sale. Good old fashioned customer care, thank you Fox and Son....
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Comment on agent fees
Very reasonable fees.
0
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“Aaron Cassidy - best estate agent I have experienced!...”
5 Star Review
Feb 08,2019
By:
'Jackdw'
Feb 08,2019
Branch: Southampton, 32 - 34 London Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: SO15
Branch: Southampton, 32 - 34 London Road
Sales (as a Buyer)
Postcode: SO15
0
people found
this helpful
Aaron Cassidy was the estate agent I had the pleasure of dealing with throughout the purchase of our family home in Upper Shirley. He was extremely respondent, helpful and went above and beyond. I would highly recommend Fox and Sons Southampton as a result of ...
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Comment on agent fees
Fair
0
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5 Star Review
Feb 01,2019
By:
'Hayley'
Feb 01,2019
Branch: St Budeaux, 630 Wolseley Road
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode: PL5
Branch: St Budeaux, 630 Wolseley Road
Sales (as a Vendor)
Postcode: PL5
0
people found
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I have recently purchased and sold with this agent and couldn't ask for anything more from them. Thank you to Andy & team for all your support with my sale and purchase even when up against problems out of your control someone was always on hand ...
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“Dreadful, unprofessional, incompetent...”
1 Star Review
Jan 23,2019
By:
'Frustrated'
Jan 23,2019
Branch: Brighton, 117-118 Western Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BN
Branch: Brighton, 117-118 Western Road
Sales (as a Vendor)
Postcode: BN
1
people found
this helpful
Our chain has been going for nearly four months and is on the verge of collapsing because of this office's incompetence and unprofessionalism.
They don't return any phone calls, they don't chase and there is no sense of urgency.
They are the worst estate agency ...
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1
people found
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“Staff always on holiday...”
1 Star Review
Jan 16,2019
By:
'Fort'
Jan 16,2019
Branch: St Budeaux, 630 Wolseley Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BN28
Branch: St Budeaux, 630 Wolseley Road
Sales (Prospective customer)
Postcode: BN28
0
people found
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This office is impossilble to deal with. They never answer emails and there is never any follow up when telephoning the staff. Money is still owed to us and have had to resort to extreme measures to recover money owed to us for a cancelled ...
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Comment on agent fees
EPC overpriced.
0
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1 Star Review
Jan 15,2019
By:
'Aaron'
Jan 15,2019
Branch: Brighton, 9-10 Bristol Road
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN2
Branch: Brighton, 9-10 Bristol Road
Lettings (Prospective customer)
Postcode: BN2
1
people found
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HORRIBLE SERVICE! Booked a viewing but the agent didn't show up. When I phoned and asked for an explanation, instead of apologising they denied that a viewing had been booked to begin with...unbelievable. Now I understand why so many people hate this agency. AVOID!...
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5 Star Review
Jan 10,2019
By:
'Mervyn'
Jan 10,2019
Branch: Plymouth, 28 Mutley Plain
Services: Sales (as a Vendor)
Sold price: £175000
Would you recommend?: Yes
Postcode: PL4
Branch: Plymouth, 28 Mutley Plain
Sales (as a Vendor)
Sold price: £175000
Postcode: PL4
0
people found
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I had a very positive experience with Fox & Sons on Mutley Plain. The house was sold within a few days of it going on the market but because it was an ex-student let there were problems for the buyer getting a mortgage. However, Susie was ...
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Comment on agent fees
I thought the fees were acceptable at 1%
0
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