“I used to be a tenant with this letting agency ......”
1 Star Review
Apr 03,2013
By:
'John'
Apr 03,2013
Branch: Southampton, 32 - 34 London Road
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode: S014
Branch: Southampton, 32 - 34 London Road
Lettings (as a Tenant)
Postcode: S014
13
people found
this helpful
I used to be a tenant with this letting agency and they are so incompotent that it would be amusing if you did not actually need to be dealing with them. Any basic operation appears to be too much to implement correctly. Cleaning before moving ...
read full review
13
people found
this helpful
Was this helpful?
Yes
“DO NOT rent your property with this company sequence take ......”
1 Star Review
Apr 02,2013
By:
'unhappy'
Apr 02,2013
Branch: Plymouth, 28 Mannamead Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: PL5
Branch: Plymouth, 28 Mannamead Road
Lettings (as a Landlord)
Postcode: PL5
4
people found
this helpful
DO NOT rent your property with this company sequence take your money but do not provide the service that you pay for you cannot have peace of mind when you use this company you might as well save your money i had a complete service ...
read full review
4
people found
this helpful
Was this helpful?
Yes
“I have recently dealt with Fox and Sons of lewes ......”
5 Star Review
Mar 29,2013
By:
'Tim'
Mar 29,2013
Branch: Brighton, 196-197 Lewes Road
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: BN1
Branch: Brighton, 196-197 Lewes Road
Sales (as a Buyer)
Postcode: BN1
1
people found
this helpful
I have recently dealt with Fox and Sons of lewes road and dealt with both Dominic and Angela I have found them to be very professional and quite refreshingly told me directly and honestly how things were going with the purchase. After great service and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“OMG where do I start!!!!! I started with selling my ......”
1 Star Review
Mar 26,2013
By:
'Life'
Mar 26,2013
Branch: Southampton, 32 - 34 London Road
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode: SO14
Branch: Southampton, 32 - 34 London Road
Lettings (as a Landlord)
Postcode: SO14
15
people found
this helpful
OMG where do I start!!!!! I started with selling my flat which was fine, although didn't go through in the end. So proceeded with renting. Although some staff are OK the manager Chris is the worst professional I ever dealt with in my life, he ...
read full review
15
people found
this helpful
Was this helpful?
Yes
“After reading the reviews here I would not have used ......”
4 Star Review
Mar 03,2013
By:
'Susanna'
Mar 03,2013
Services: Sales (as a Buyer)
Would you recommend?: Yes
Postcode: TN37
Sales (as a Buyer)
Postcode: TN37
1
people found
this helpful
After reading the reviews here I would not have used Fox & Sons if there had been any choice, but they were the sole agents for the property we eventually bought. To my surprise they were professional, courteous and helpful. The house is a repossession, and ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Definitely the worst estate agents I have ever experienced. They ......”
1 Star Review
Feb 27,2013
By:
'TheRook'
Feb 27,2013
Branch: Lewes, 192 High street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: BN7
Branch: Lewes, 192 High street
Sales (as a Vendor)
Postcode: BN7
7
people found
this helpful
Definitely the worst estate agents I have ever experienced. They made a lot of promises to start with - none of which were kept. I have a prime location house and over the last 2 years my neighbours had all sold in weeks at the right ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“My wife and I saw what could potentially be our ......”
1 Star Review
Feb 21,2013
By:
'j053ph777'
Feb 21,2013
Branch: Poole, 11 Kingland Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode: BH17
Branch: Poole, 11 Kingland Road
Sales (Prospective customer)
Postcode: BH17
11
people found
this helpful
My wife and I saw what could potentially be our dream home. It was £30000 below market value in a sought after area. It needed a lot of work doing to it.
We approached Fox and Sons, Kingland Road Poole branch to arrange the viewing. The ...
read full review
11
people found
this helpful
Was this helpful?
Yes
“If you want a professional service that, lets face your'e ......”
1 Star Review
Jan 30,2013
By:
'Stay'
Jan 30,2013
Branch: Fareham, 2-4 West Street
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode: PO16
Branch: Fareham, 2-4 West Street
Sales (as a Vendor)
Postcode: PO16
7
people found
this helpful
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“Steer away!!! Looking for a property to rent took 3 days ......”
1 Star Review
Nov 28,2012
By:
'Angrylady'
Nov 28,2012
Branch: Lewes, 192 High street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode: BN7
Branch: Lewes, 192 High street
Lettings (Prospective customer)
Postcode: BN7
6
people found
this helpful
Steer away!!! Looking for a property to rent took 3 days to get through to them about a property, young lady in 20'sleft waiting to view stayed outside in the cold for 1 hour(not in the friendliest of places!!) and they never turned up!!, the next ...
read full review
What agent could do to change your mind?
Could have been upfront to start with and more professional!!!
Attached Filesnbsp;
6
people found
this helpful
Was this helpful?
Yes
“Rang to arrange a viewing for a property they have ......”
1 Star Review
Oct 26,2012
By:
'First'
Oct 26,2012
Branch: Southampton, 390C Bitterne Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Southampton, 390C Bitterne Road
Sales (Prospective customer)
Postcode:
10
people found
this helpful
Rang to arrange a viewing for a property they have had advertised on right move, the agent was only interested in getting me into the branch for a mortgage quote even though I advised on several occasions my mortgage is sorted.
After me having to ...
read full review
10
people found
this helpful
Was this helpful?
Yes
“Well, they sold our house but the communication was dreadful, ......”
1 Star Review
Oct 18,2012
By:
'Disgruntled'
Oct 18,2012
Branch: Brighton, 196-197 Lewes Road
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Branch: Brighton, 196-197 Lewes Road
Sales (as a Vendor)
Postcode:
9
people found
this helpful
Well, they sold our house but the communication was dreadful, they were caught out lying to us and the customer service was dreadful. Do not touch with a barge pole....
read full review
What agent could do to change your mind?
Been honest, communicated properly, had attention to detail and ultinatley, addressed our complaints properly.
Attached Filesnbsp;
9
people found
this helpful
Was this helpful?
Yes
“Please do not use this company. Even if you find ......”
1 Star Review
Aug 28,2012
By:
'Mr'
Aug 28,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
5
people found
this helpful
Please do not use this company. Even if you find your dream home keep on looking.
They are unprofessional at best.
We put all of our faith in them, used all of the people they recommended only to be shafted.
You have been warned....
read full review
What agent could do to change your mind?
Been honest, and straight
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“We gave a month's notice to quit our tenancy. The ......”
1 Star Review
Jul 16,2012
By:
'Greendale123'
Jul 16,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
7
people found
this helpful
We gave a month's notice to quit our tenancy. The agent tried to claim that because we were in a fixed tenancy, we were still responsible for another six months of rent. The agent then called me again to say there was a new tenant ...
read full review
What agent could do to change your mind?
Not attempt to rip us off left, right and centre?
Attached Filesnbsp;
7
people found
this helpful
Was this helpful?
Yes
“I went through this agent to try and sell my ......”
1 Star Review
Jun 19,2012
By:
'M198B'
Jun 19,2012
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
3
people found
this helpful
I went through this agent to try and sell my property over 2 years ago.
During this time they managed to obtain 0 viewings in 6 months, that is until I told them I wanted to terminate the agreement, then they managed to find a viewer. This, however, ...
read full review
3
people found
this helpful
Was this helpful?
Yes
“My husband and I have recently used Fox and Sons ......”
5 Star Review
Jun 05,2012
By:
'Mr'
Jun 05,2012
Branch: Fareham, 2-4 West Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Fareham, 2-4 West Street
Sales (as a Vendor)
Postcode:
2
people found
this helpful
My husband and I have recently used Fox and Sons in Fareham to sell and purchase through. We felt the service to be excellent from start to finish. We were unsure about putting all our eggs in one basket but decided to use their in-house ...
read full review
2
people found
this helpful
Was this helpful?
Yes
“One of the BEST estate agents on the waterside - ......”
5 Star Review
May 26,2012
By:
'E'
May 26,2012
Branch: Totton, 4 Water Lane
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Totton, 4 Water Lane
Sales (as a Vendor)
Postcode:
1
people found
this helpful
One of the BEST estate agents on the waterside - I dread finding a housw through any other agent now. The girls are amazing and always go above and beyond to sell and find the perfect home. This is how homes should be sold through ...
read full review
1
people found
this helpful
Was this helpful?
Yes
“Broken promises consistently throughout the period we have been with ......”
1 Star Review
May 15,2012
By:
'Cstaunton'
May 15,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
13
people found
this helpful
Broken promises consistently throughout the period we have been with them. We still have not sold and are trying to get released from the contract due to the appalling service. I have already got my Keyes back from them and will refuse to allow viewings ...
read full review
What agent could do to change your mind?
You are clearly disinterested in anything but signing bpeoole up. You have no interest in the client or in communicating effectively. You break promises and quite frankly lie. I want out of this contract NOW. You are seriously affecting the sales potential for my property and onwards purchase. And you have not acknowledged the complaint which I have now had to escalate to the regional director. Do the right thing and release us from this joke of a contract now.
Attached Filesnbsp;
13
people found
this helpful
Was this helpful?
Yes
“I would not recommend this agency to anyone, ever.When ......”
1 Star Review
May 04,2012
By:
'MARB'
May 04,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
11
people found
this helpful
I would not recommend this agency to anyone, ever.
When my property was marketed I was ill informed throughout the process. I was calling them to get updates on my property as they never contacted me at all after I signed the sales agreement. They ...
read full review
What agent could do to change your mind?
Provided a decent service.
Followed the code of practice.
Not dismissed my complaint as if I was somehow ill informed and wouldn't reply.
Attached Filesnbsp;
11
people found
this helpful
Was this helpful?
Yes
“I will never use this letting agent again in my ......”
1 Star Review
Apr 27,2012
By:
'Dani'
Apr 27,2012
Services: Lettings (as a Tenant)
Would you recommend?: No
Postcode:
Lettings (as a Tenant)
Postcode:
8
people found
this helpful
I will never use this letting agent again in my life...is the worst service I ever receved...discusting...
read full review
What agent could do to change your mind?
very bad services ..., I will never rent from them or buy :(
Attached Filesnbsp;
8
people found
this helpful
Was this helpful?
Yes
“We found a house that we thought would be perfect ......”
1 Star Review
Apr 21,2012
By:
'Gandalfthewizard'
Apr 21,2012
Branch: Waterlooville, 81B London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Waterlooville, 81B London Road
Sales (Prospective customer)
Postcode:
7
people found
this helpful
We found a house that we thought would be perfect for us and engaged fox and sons to arrange a viewing. When we arrived at the agreed time, the agent was just going in with another family and asked that we wait outside so we ...
read full review
7
people found
this helpful
Was this helpful?
Yes
“Bought a property using this agent and have had nothing ......”
1 Star Review
Apr 16,2012
By:
'SPIKE-GAS'
Apr 16,2012
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
6
people found
this helpful
Bought a property using this agent and have had nothing but trouble with them. At first they insisted that we use their own financial services to enable us to obtain a buyers incentive. Turned out to be a scam to increase the selling price which ...
read full review
What agent could do to change your mind?
Change the staff and start again with a good attitude would be a minimal requirement for this lot!
Attached Filesnbsp;
6
people found
this helpful
Was this helpful?
Yes
“I am afraid that I have to agree with many ......”
1 Star Review
Apr 04,2012
By:
'VERY'
Apr 04,2012
Services: Sales (as a Vendor)
Would you recommend?: No
Postcode:
Sales (as a Vendor)
Postcode:
5
people found
this helpful
I am afraid that I have to agree with many of the other comments on this website - I only wish I had found it earlier. Do not use this agent. Vendors beware! They charge a fixed fee (rather than a percentage of the sale ...
read full review
5
people found
this helpful
Was this helpful?
Yes
“This estate agent has obsessively tried to gain my custom ......”
1 Star Review
Jan 07,2012
By:
'FMM658'
Jan 07,2012
Branch: Portsmouth, 126 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Portsmouth, 126 London Road
Sales (Prospective customer)
Postcode:
4
people found
this helpful
This estate agent has obsessively tried to gain my custom from another estate agent without any approach from myself. Frequent mailings and business cards through my door have been a constant throughout my efforts to sell my house. At no point did i seek help ...
read full review
What agent could do to change your mind?
Not contacted me in the first place
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Can't believe these people are still in a job.1. We ......”
1 Star Review
Dec 22,2011
By:
'Jon'
Dec 22,2011
Branch: Portsmouth, 126 London Road
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Portsmouth, 126 London Road
Sales (Prospective customer)
Postcode:
5
people found
this helpful
Can't believe these people are still in a job.
1. We are told that they can get a good price for the property and will have it sold in 12 weeks. Well 18 months later they have taken the property off the market because we refused to lose ...
read full review
What agent could do to change your mind?
I am just glad that all dealings with this esate agent are now over, and I know that I will never have to deal with them again.
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“Total Rubbish never replyeded to about 10 of my emails about ......”
1 Star Review
Sep 10,2011
By:
'Fox'
Sep 10,2011
Branch: Gosport, 10 High Street
Services: Lettings (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Gosport, 10 High Street
Lettings (Prospective customer)
Postcode:
5
people found
this helpful
Total Rubbish never replyeded to about 10 of my emails about renting a property..................useless....
read full review
What agent could do to change your mind?
Contact Us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Attached Filesnbsp;
5
people found
this helpful
Was this helpful?
Yes
“I tried to buy a property advertised with Fox and ......”
1 Star Review
Sep 02,2011
By:
'Cheesed'
Sep 02,2011
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Sales (Prospective customer)
Postcode:
4
people found
this helpful
I tried to buy a property advertised with Fox and Sons in 2010. They tried to dissuade me stating that another buyer was already in place -i.e one of their preferred buyers, despite the house only being advertised that day.
I submitted a higher than ...
read full review
What agent could do to change your mind?
I would never use them again. they are total sharks.
Attached Filesnbsp;
4
people found
this helpful
Was this helpful?
Yes
“Unfortunately they conform to the stereotypical estate agent as being ......”
1 Star Review
Jun 02,2011
By:
'abc123'
Jun 02,2011
Services: Sales (as a Buyer)
Would you recommend?: No
Postcode:
Sales (as a Buyer)
Postcode:
8
people found
this helpful
Unfortunately they conform to the stereotypical estate agent as being untrustworthy and will say anything to get a sale. I offered the full asking price for a flat which the agent previously said hadn't received much interest. Suddenly someone else also apparently offers the full ...
read full review
8
people found
this helpful
Was this helpful?
Yes
1 Star Review
Apr 08,2011
By:
'84PP'
Apr 08,2011
Branch: Basingstoke, 37 Winchester Street
Services: Sales (Prospective customer)
Would you recommend?: No
Postcode:
Branch: Basingstoke, 37 Winchester Street
Sales (Prospective customer)
Postcode:
0
people found
this helpful
0
people found
this helpful
Was this helpful?
Yes
“Had the patience of saints! All staff courteous and helpful. ......”
4 Star Review
Mar 26,2011
By:
'Sandra'
Mar 26,2011
Branch: Fareham, 8 Salisbury Street
Services: Sales (as a Vendor)
Would you recommend?: Yes
Postcode:
Branch: Fareham, 8 Salisbury Street
Sales (as a Vendor)
Postcode:
0
people found
this helpful
Had the patience of saints! All staff courteous and helpful. Bless you all....
read full review
0
people found
this helpful
Was this helpful?
Yes
“Where shall I start? Awful service from start to finish, ......”
1 Star Review
Mar 18,2011
By:
'Michelle'
Mar 18,2011
Services: Lettings (as a Landlord)
Would you recommend?: No
Postcode:
Lettings (as a Landlord)
Postcode:
7
people found
this helpful
Where shall I start? Awful service from start to finish, paid managing fees monthly but they didn't manage it. Had a tenant who didn't pay rent, no support, no return calls, no return emails, eventually after a year tenant evicted through Court...nearly caused a ...
read full review
7
people found
this helpful
Was this helpful?
Yes