Fox & Sons
2.7/5, 486 reviews
44% recommended
73% sales valuation accuracy
72% sales fee satisfaction



Property Features

Member of Sequence, a national network of over 310 offices around the country. show more Member of Sequence, a national network of over 310 offices around the country.

...left to get your reviews in for the
2024 allAgents People Awards


Performance Statistics
Services Valuation Fees Min Price of property reviewed Max Price of property reviewed
Sales 73% 72% £50,000 £1,554,700
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
43 23 36 65 88 45 26 30 20 110
Opening Hours
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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“I used to be a tenant with this letting agency ......”

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Apr 03,2013
Minithumbdown
By: 'John'
Apr 03,2013
13 people found
this helpful
I used to be a tenant with this letting agency and they are so incompotent that it would be amusing if you did not actually need to be dealing with them. Any basic operation appears to be too much to implement correctly. Cleaning before moving ...
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“DO NOT rent your property with this company sequence take ......”

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Apr 02,2013
Minithumbdown
By: 'unhappy'
Apr 02,2013
4 people found
this helpful
DO NOT rent your property with this company sequence take your money but do not provide the service that you pay for you cannot have peace of mind when you use this company you might as well save your money i had a complete service ...
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“I have recently dealt with Fox and Sons of lewes ......”

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Mar 29,2013
Minithumbup
Dominic
By: 'Tim'
Mar 29,2013
1 people found
this helpful
I have recently dealt with Fox and Sons of lewes road and dealt with both Dominic and Angela I have found them to be very professional and quite refreshingly told me directly and honestly how things were going with the purchase. After great service and ...
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“OMG where do I start!!!!! I started with selling my ......”

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Mar 26,2013
Minithumbdown
By: 'Life'
Mar 26,2013
15 people found
this helpful
OMG where do I start!!!!! I started with selling my flat which was fine, although didn't go through in the end. So proceeded with renting. Although some staff are OK the manager Chris is the worst professional I ever dealt with in my life, he ...
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“After reading the reviews here I would not have used ......”

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Mar 03,2013
Minithumbup
By: 'Susanna'
Mar 03,2013
1 people found
this helpful
After reading the reviews here I would not have used Fox & Sons if there had been any choice, but they were the sole agents for the property we eventually bought. To my surprise they were professional, courteous and helpful. The house is a repossession, and ...
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“Definitely the worst estate agents I have ever experienced. They ......”

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Feb 27,2013
Minithumbdown
By: 'TheRook'
Feb 27,2013
7 people found
this helpful
Definitely the worst estate agents I have ever experienced. They made a lot of promises to start with - none of which were kept. I have a prime location house and over the last 2 years my neighbours had all sold in weeks at the right ...
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“My wife and I saw what could potentially be our ......”

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Feb 21,2013
Minithumbdown
By: 'j053ph777'
Feb 21,2013
11 people found
this helpful
My wife and I saw what could potentially be our dream home. It was £30000 below market value in a sought after area. It needed a lot of work doing to it. We approached Fox and Sons, Kingland Road Poole branch to arrange the viewing. The ...
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Was this helpful? Yes
By: Observer
Jun 11, 2013
View all comments (1)
err not one to stick up for agents but where is issue in this? sounds like sour grapes! - you lost out on a property after being told other offers were on it, gave you a chance to use their mortgage services so they have a better hold on the sale so less chance of a fall through, you lost out as a better offer to the seller came along (possibly price or position) and then you are upset as they will not disclose price which is a breech of data protection. ...

“If you want a professional service that, lets face your'e ......”

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Jan 30,2013
Minithumbdown
Jonathan
By: 'Stay'
Jan 30,2013
7 people found
this helpful
If you want a professional service that, lets face your'e paying for. I would give Fox & son a wide birth. We sold our house at the beginning of December to a first time buyer. Found a house to buy soon after that was vacant with ...
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“Steer away!!! Looking for a property to rent took 3 days ......”

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Nov 28,2012
Minithumbdown
By: 'Angrylady'
Nov 28,2012
6 people found
this helpful
Steer away!!! Looking for a property to rent took 3 days to get through to them about a property, young lady in 20'sleft waiting to view stayed outside in the cold for 1 hour(not in the friendliest of places!!) and they never turned up!!, the next ...
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What agent could do to change your mind?
Could have been upfront to start with and more professional!!!
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“Rang to arrange a viewing for a property they have ......”

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Oct 26,2012
Minithumbdown
By: 'First'
Oct 26,2012
10 people found
this helpful
Rang to arrange a viewing for a property they have had advertised on right move, the agent was only interested in getting me into the branch for a mortgage quote even though I advised on several occasions my mortgage is sorted. After me having to ...
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“Well, they sold our house but the communication was dreadful, ......”

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Oct 18,2012
Minithumbdown
Dominic
By: 'Disgruntled'
Oct 18,2012
9 people found
this helpful
Well, they sold our house but the communication was dreadful, they were caught out lying to us and the customer service was dreadful. Do not touch with a barge pole....
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What agent could do to change your mind?
Been honest, communicated properly, had attention to detail and ultinatley, addressed our complaints properly.
Attached Filesnbsp;
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“Please do not use this company. Even if you find ......”

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Aug 28,2012
Minithumbdown
By: 'Mr'
Aug 28,2012
5 people found
this helpful
Please do not use this company. Even if you find your dream home keep on looking. They are unprofessional at best. We put all of our faith in them, used all of the people they recommended only to be shafted. You have been warned....
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What agent could do to change your mind?
Been honest, and straight
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“We gave a month's notice to quit our tenancy. The ......”

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Jul 16,2012
Minithumbdown
By: 'Greendale123'
Jul 16,2012
7 people found
this helpful
We gave a month's notice to quit our tenancy. The agent tried to claim that because we were in a fixed tenancy, we were still responsible for another six months of rent. The agent then called me again to say there was a new tenant ...
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What agent could do to change your mind?
Not attempt to rip us off left, right and centre?
Attached Filesnbsp;
Was this helpful? Yes
By: Stars90
Dec 05, 2012
View all comments (2)
Although i cannot comment on the agent, having never rented through them, i am aware of how the deposit scheme works and dont beleive there is an agent out there who ever plays a part on commenting on what should be deducted from a deposit? Its actually the landlord who is responsible for requesting deductions, as the money only ever goes to them once its been deducted and not the agent??? So whilst i understand you have been angered by their service, i must stress that your judgement on the sit ...

“I went through this agent to try and sell my ......”

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Jun 19,2012
Minithumbdown
By: 'M198B'
Jun 19,2012
3 people found
this helpful
I went through this agent to try and sell my property over 2 years ago. During this time they managed to obtain 0 viewings in 6 months, that is until I told them I wanted to terminate the agreement, then they managed to find a viewer. This, however, ...
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Was this helpful? Yes
By: anon
Jul 25, 2013
View all comments (2)
lower the value of your house or pay the HIP. 3 years on the market, is hardly a motivated seller. you signed the contract that stipulated the agreement. if you did not read it then that is you choice. sorry for poor grammar but on a hand held device ...

“My husband and I have recently used Fox and Sons ......”

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Jun 05,2012
Minithumbup
By: 'Mr'
Jun 05,2012
2 people found
this helpful
My husband and I have recently used Fox and Sons in Fareham to sell and purchase through. We felt the service to be excellent from start to finish. We were unsure about putting all our eggs in one basket but decided to use their in-house ...
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“One of the BEST estate agents on the waterside - ......”

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May 26,2012
Minithumbup
Ann
By: 'E'
May 26,2012
1 people found
this helpful
One of the BEST estate agents on the waterside - I dread finding a housw through any other agent now. The girls are amazing and always go above and beyond to sell and find the perfect home. This is how homes should be sold through ...
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“Broken promises consistently throughout the period we have been with ......”

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May 15,2012
Minithumbdown
By: 'Cstaunton'
May 15,2012
13 people found
this helpful
Broken promises consistently throughout the period we have been with them. We still have not sold and are trying to get released from the contract due to the appalling service. I have already got my Keyes back from them and will refuse to allow viewings ...
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What agent could do to change your mind?
You are clearly disinterested in anything but signing bpeoole up. You have no interest in the client or in communicating effectively. You break promises and quite frankly lie. I want out of this contract NOW. You are seriously affecting the sales potential for my property and onwards purchase. And you have not acknowledged the complaint which I have now had to escalate to the regional director. Do the right thing and release us from this joke of a contract now.
Attached Filesnbsp;
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“I would not recommend this agency to anyone, ever.When ......”

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May 04,2012
Minithumbdown
By: 'MARB'
May 04,2012
11 people found
this helpful
I would not recommend this agency to anyone, ever. When my property was marketed I was ill informed throughout the process. I was calling them to get updates on my property as they never contacted me at all after I signed the sales agreement. They ...
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What agent could do to change your mind?
Provided a decent service. Followed the code of practice. Not dismissed my complaint as if I was somehow ill informed and wouldn't reply.
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“I will never use this letting agent again in my ......”

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Apr 27,2012
Minithumbdown
By: 'Dani'
Apr 27,2012
8 people found
this helpful
I will never use this letting agent again in my life...is the worst service I ever receved...discusting...
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What agent could do to change your mind?
very bad services ..., I will never rent from them or buy :(
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“We found a house that we thought would be perfect ......”

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Apr 21,2012
Minithumbdown
By: 'Gandalfthewizard'
Apr 21,2012
7 people found
this helpful
We found a house that we thought would be perfect for us and engaged fox and sons to arrange a viewing. When we arrived at the agreed time, the agent was just going in with another family and asked that we wait outside so we ...
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“Bought a property using this agent and have had nothing ......”

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Apr 16,2012
Minithumbdown
By: 'SPIKE-GAS'
Apr 16,2012
6 people found
this helpful
Bought a property using this agent and have had nothing but trouble with them. At first they insisted that we use their own financial services to enable us to obtain a buyers incentive. Turned out to be a scam to increase the selling price which ...
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What agent could do to change your mind?
Change the staff and start again with a good attitude would be a minimal requirement for this lot!
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“I am afraid that I have to agree with many ......”

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Apr 04,2012
Minithumbdown
By: 'VERY'
Apr 04,2012
5 people found
this helpful
I am afraid that I have to agree with many of the other comments on this website - I only wish I had found it earlier. Do not use this agent. Vendors beware! They charge a fixed fee (rather than a percentage of the sale ...
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By: Jono
Apr 12, 2012
View all comments (1)
This guy clearly knows nothing we work on a no sale no fee basis u signed the agreement deal with it ! And surely you would want to know that Foxs are dealing with the purchasers mortgage as again as we work on a no sale no fee basis it will go through quicker mening you get your money sooner ...

“This estate agent has obsessively tried to gain my custom ......”

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Jan 07,2012
Minithumbdown
By: 'FMM658'
Jan 07,2012
4 people found
this helpful
This estate agent has obsessively tried to gain my custom from another estate agent without any approach from myself. Frequent mailings and business cards through my door have been a constant throughout my efforts to sell my house. At no point did i seek help ...
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What agent could do to change your mind?
Not contacted me in the first place
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“Can't believe these people are still in a job.1. We ......”

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Dec 22,2011
Minithumbdown
By: 'Jon'
Dec 22,2011
5 people found
this helpful
Can't believe these people are still in a job. 1. We are told that they can get a good price for the property and will have it sold in 12 weeks. Well 18 months later they have taken the property off the market because we refused to lose ...
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What agent could do to change your mind?
I am just glad that all dealings with this esate agent are now over, and I know that I will never have to deal with them again.
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“Total Rubbish never replyeded to about 10 of my emails about ......”

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Sep 10,2011
Minithumbdown
By: 'Fox'
Sep 10,2011
5 people found
this helpful
Total Rubbish never replyeded to about 10 of my emails about renting a property..................useless....
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What agent could do to change your mind?
Contact Us!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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By: anon
Jul 25, 2013
View all comments (1)
did not think about picking up the phone? ...

“I tried to buy a property advertised with Fox and ......”

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Sep 02,2011
Minithumbdown
By: 'Cheesed'
Sep 02,2011
4 people found
this helpful
I tried to buy a property advertised with Fox and Sons in 2010. They tried to dissuade me stating that another buyer was already in place -i.e one of their preferred buyers, despite the house only being advertised that day. I submitted a higher than ...
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What agent could do to change your mind?
I would never use them again. they are total sharks.
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“Unfortunately they conform to the stereotypical estate agent as being ......”

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Jun 02,2011
Minithumbdown
By: 'abc123'
Jun 02,2011
8 people found
this helpful
Unfortunately they conform to the stereotypical estate agent as being untrustworthy and will say anything to get a sale. I offered the full asking price for a flat which the agent previously said hadn't received much interest. Suddenly someone else also apparently offers the full ...
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“...”

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Apr 08,2011
Minithumbdown
By: '84PP'
Apr 08,2011
0 people found
this helpful
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“Had the patience of saints! All staff courteous and helpful. ......”

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Mar 26,2011
Minithumbup
By: 'Sandra'
Mar 26,2011
0 people found
this helpful
Had the patience of saints! All staff courteous and helpful. Bless you all....
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“Where shall I start? Awful service from start to finish, ......”

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Mar 18,2011
Minithumbdown
By: 'Michelle'
Mar 18,2011
7 people found
this helpful
Where shall I start? Awful service from start to finish, paid managing fees monthly but they didn't manage it. Had a tenant who didn't pay rent, no support, no return calls, no return emails, eventually after a year tenant evicted through Court...nearly caused a ...
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure available.

Awards won by Fox & Sons

Regional Awards won by Fox & Sons

Individual Branch Awards

Hove, BN3



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