Eastbourne, BN21
3.4/5, 37 reviews
54% recommended
55% sales valuation accuracy
67% sales fee satisfaction
86% lettings valuation accuracy
69% lettings fee satisfaction



Property Features

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“One of the worst experiences of my life. Christopher made ......”

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Nov 23,2016
Minithumbdown
By: 'Will'
Nov 23,2016
2 people found
this helpful
One of the worst experiences of my life. Christopher made renting a horrible experience from start to finish. Abrupt, arrogant and astonishingly unhelpful - if I hadn't really liked the house from the start I would have told him on day one where he could stick those keys. I wouldn't recommend F&S to my worst enemy.
Comment on agent fees
Third agent I've used in Ebourne and they're the highest by a big margin.
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Opening Hours
Address

Fox & Sons
19 Cornfield Road
Eastbourne
East Sussex
BN21 4QD
01323 810084

Performance statistics
Services Valuation Accuracy Fees Satisfaction Min Price of property reviewed Max Price of property reviewed
Sales 55% 67% £50,000 £485,000
Lettings 86% 69% £470 £1,600
Review statistics
From Landlords From Tenants From Vendors From Buyers Other
8 2 4 5 6 1 0 2 2 7
Areas covered
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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“Excellent service provided to me as a tenant ......”

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Oct 18,2023
Minithumbdown
Oskar
By: 'Amk'
Oct 18,2023
0 people found
this helpful
Excellent service provided to me as a tenant looking for another property. Agnieszka and Oskar particularly helpful from the showings, contacting intermediaries on my behalf, and the completion of the move. Highly recommended....
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“Lettings do not know what they are doing. The......”

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Nov 30,2022
Minithumbdown
By: 'Jan'
Nov 30,2022
0 people found
this helpful
Lettings do not know what they are doing. They fail to confirm appointments and do not return calls. Do not use...
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“Incompetent and dishonest - avoid at all cost......”

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Mar 03,2022
Minithumbdown
By: 'Jo'
Mar 03,2022
1 people found
this helpful
Incompetent and dishonest - avoid at all cost. I used Fox & Sons (an agent within the Sequence group) to manage a property in Eastbourne. The service they provided was dreadful: they failed to carry out the most basic maintenance tasks such as installing smoke detectors ...
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“Probably the worse letting agents in England.......”

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Apr 29,2021
Minithumbdown
By: 'Sue'
Apr 29,2021
2 people found
this helpful
Probably the worse letting agents in England. They farm out their accounts to a company called Sequence who are so totally useless due to the fact you never deal with the same person twice. If you are a landlord I would most strongly urge you ...
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“A huge 'thank you' to Lauren Collins who has......”

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Apr 27,2021
Minithumbup
Lauren
By: 'Ruth'
Apr 27,2021
0 people found
this helpful
A huge 'thank you' to Lauren Collins who has repeatedly gone above and beyond to help me resolve issues that have arisen with my rental property!...
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“Thank you Lauren...”

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Apr 27,2021
Minithumbup
Lauren
By: 'Ruth Rosemary Tidey'
Apr 27,2021
0 people found
this helpful
A big 'thank you' to Lauren Collins who always goes above and beyond to sort out any issues I've had with my property....
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“Poor service. Don't return calls. Would recom......”

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Dec 21,2020
Minithumbdown
By: 'Jack'
Dec 21,2020
2 people found
this helpful
Poor service. Don't return calls. Would recommend people use other agents in the area who have been much more responsive....
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“The Eastbourne branch of Fox and Sons especia......”

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Aug 20,2020
Minithumbup
Agnieszka
By: 'Paris'
Aug 20,2020
0 people found
this helpful
The Eastbourne branch of Fox and Sons especially Toriah and Aga were excellent in helping us to secure our property and the process was very easy without any stress and I would highly recommend them. Paris Moore...
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“Agnieszka was a pleasure to deal with. She ma......”

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Jul 23,2020
Minithumbdown
Agnieszka
By: 'Jack'
Jul 23,2020
0 people found
this helpful
Agnieszka was a pleasure to deal with. She managed to secure a new tenant within just a few days of instruction despite the difficulties brought about by the covid pandemic. We are returning clients and look forward to doing this again when the need next ...
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“Quality service starts here...”

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Jun 30,2020
Minithumbup
Lauren
By: 'Keith'
Jun 30,2020
0 people found
this helpful
I have been dealing with Lauren and in the first instance Toria. I have had nothing but top quality professional service , both of these agents deserve a top draw reward for the outstanding servIce I have received. As a health care professional I am expected ...
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“No complaints whatsoever for Lauren, she has ......”

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Feb 25,2020
Minithumbup
Lauren
By: 'Gillian'
Feb 25,2020
0 people found
this helpful
No complaints whatsoever for Lauren, she has been so caring, polite and efficient throughout what has been a difficult time health wise for me and I would give her the highest possible rating....
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“We have used Fox & Sons on a few occasions no......”

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Nov 20,2019
Minithumbup
By: 'Jack'
Nov 20,2019
0 people found
this helpful
We have used Fox & Sons on a few occasions now for their tenant find services. Whilst previously the transactions have gone smoothly for the most part (albeit that on the previous occasion it took 3 months for F&S to transfer deposit funds to our designated ...
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“Awful Service...”

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May 27,2019
Minithumbdown
By: 'LGouveia'
May 27,2019
2 people found
this helpful
Shockingly bad service. I would recommend to use any other estate agent apart from them. Firstly, they send Travis, who will go to the end of the Earth to get your listing by spending 2 hours if need be, giving an overpriced estimate to get your ...
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Comment on agent fees
Extremely overpriced as they do nothing above and beyond other agents.
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“Trustworthy and professional team...”

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Apr 18,2019
Minithumbup
By: 'Carmen'
Apr 18,2019
0 people found
this helpful
Highly recommend this agent. Sold my house very quickly to the expected value. Very professional and friendly team. Well done to all of you!...
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Good
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“Professional First Class Service...”

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Feb 25,2019
Minithumbup
Agnieszka
By: 'Hazel'
Feb 25,2019
0 people found
this helpful
As a first time landlord it was important that my apartment was managed by a professional competent agent. Agnieszka the Lettings Branch Manager totally fitted the bill, ably assisted by her staff Molly and Lucy. I am extremely happy with everything they have done....
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Comment on agent fees
Good
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“Professional and quick...”

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Jan 03,2019
Minithumbup
Aga
By: 'Micheala'
Jan 03,2019
0 people found
this helpful
Use for letting s and both times found Aga and her team very professional and helpful , always found good tenants highly recommended....
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Comment on agent fees
Fees very reasonable
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“Lettings...”

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Dec 06,2018
Minithumbup
Agnieszka
By: 'Paul'
Dec 06,2018
0 people found
this helpful
Another positive letting experience , excellent service , previous tenancy ended on a Wednesday and new tenants in by the Friday . Thankyou Agnieszka and team , look forward to future business...
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Comment on agent fees
Good
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“Thankyou...”

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Sep 22,2018
Minithumbup
Peter
By: 'Jonathan'
Sep 22,2018
1 people found
this helpful
I have just sold through fox and sons our house was in old town. Very professional and lived upto everything they promised. Highly recommend and a first class team Thankyou...
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Comment on agent fees
Worth every penny
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“Cardiff call centre...”

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Aug 08,2018
Minithumbup
By: 'W.Harris'
Aug 08,2018
1 people found
this helpful
I would like to thank Luke Taylor at Fox and sons management centre for his superb service. Nothing has been too much trouble for him and all my issues as a tenant were handled quickly, in a friendly and professional manner. As someone new to ...
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“Sold!...”

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Jul 09,2018
Minithumbup
By: 'Henry61'
Jul 09,2018
1 people found
this helpful
I recently used fox and sons to sell my home in Eastbourne and was not disappointed! I called out fox and sons as I know they have sold quite a few in my area and had a young man named Travis round to see me. ...
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Comment on agent fees
Higher than some cheaper agents but you get what you pay for.
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“Selling...”

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Jul 06,2018
Minithumbup
Peter
By: 'John'
Jul 06,2018
1 people found
this helpful
We have just sold through fox and sons. What a delight updates the whole way through. Inspirational when it comes to the marketing and plan on how to sell out house. Would highly recommend...
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Comment on agent fees
Average not the cheapest but not too expensive. But people shop at Waitrose for a reason. If you get what I’m saying!
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“Arrange a Viewing...”

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Jun 07,2018
Minithumbdown
By: 'Will'
Jun 07,2018
8 people found
this helpful
Called Fox & Sons Eastbourne to arrange a viewing. They called back and the agent was trying to book me with their mortgage adviser. Although I repeatedly, more than 3 times, said that I had my broker and was not interested, he kept insisting "Don't you want ...
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“Outstanding Comms and service...”

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Jun 01,2018
Minithumbup
Jodie
By: 'David'
Jun 01,2018
2 people found
this helpful
Worked alongside Jodie to resolve an electrical work order. Her passion for delivering an outstanding service to her Customers is second to none. We were so impressed at not only the speed of her communications , Excellent job detail and check in during and after the ...
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Comment on agent fees
Good
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“OUTSTANDING SERVICE FROM START TO FINISH...”

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Mar 29,2018
Minithumbup
By: 'Steve'
Mar 29,2018
2 people found
this helpful
Having not sold a property through fox and sons I thought I would try them out having heard a few good things about them. Initially Josh came round to the house, very professional and honest which as a salesman myself is a great way to ...
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Comment on agent fees
Can never be good handing over money but you pay for what you get.
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“Chris Sanderson in the Lettings Department, is highly professional, extremely ......”

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Feb 21,2018
Minithumbup
Chris
By: 'HarbourDeb'
Feb 21,2018
2 people found
this helpful
Chris Sanderson in the Lettings Department, is highly professional, extremely patient and listens very hard to your requirements. Chris has been our managing agent over the past two years and he is always responsive and helpful. He is experienced and knowledgable and we always turn ...
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Comment on agent fees
The fees are in line with the competition.
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“Such a scoundral letting agent they are with huge fees ......”

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Nov 05,2017
Minithumbdown
Lucy
By: 'Abhishek'
Nov 05,2017
7 people found
this helpful
Such a scoundral letting agent they are with huge fees for everything and then they together precision will loot you in deduction of security deposit. It's highly advised to stay away from....
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Comment on agent fees
Very very bad
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By: Pasquale
Feb 12, 2018
View all comments (1)
I fully agree with you. I recommend from personal experienze to cross the street and change the sidewalk when you pass this agency. ...

“I have recently sold a property with fox and sons ......”

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Oct 01,2017
Minithumbup
Peter
By: 'Bn21'
Oct 01,2017
1 people found
this helpful
I have recently sold a property with fox and sons and they were nothing but amazing. We received feedback after every viewing. When we had offers Peter was the person we dealt with and he he achieved a RECORD price for us. Peter and Alex ...
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Comment on agent fees
The fees we paid were similar to all agents but the service was head and shoulders above
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“From start to finish Fox And Sons were awful!!!Bought ......”

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Sep 25,2017
Minithumbdown
Peter
By: 'BN22'
Sep 25,2017
9 people found
this helpful
From start to finish Fox And Sons were awful!!! Bought a converted flat which was probably shown a little too early but so many empty promises of people getting back to us with never happened. As completion drew near we wanted to have a view ...
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Comment on agent fees
N A
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“Seller beware, put our property on the market with this ......”

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May 26,2017
Minithumbdown
Peter
By: 'Seller'
May 26,2017
10 people found
this helpful
Seller beware, put our property on the market with this agent as they promised to inform us of viewings and give feedback, this never happened the only time we had any contact was when we called them. On two occasions they failed to secure the ...
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“The worst Estate Agent we have ever dealt with.I ......”

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Feb 03,2017
Minithumbdown
By: 'House'
Feb 03,2017
7 people found
this helpful
The worst Estate Agent we have ever dealt with. I have lost count of the number of times *they have promised to return calls for information and updates and has not done so. How he holds down a job there I don't know. All I ...
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Comment on agent fees
None
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No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Fox & Sons, Eastbourne BN21 4QD



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