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Romans

246 High Street Crowthorne
Berkshire
RG45 7AP

01344 776010

Dec 13,2013
Minithumbdown
By:
Dec 13,2013
4 people found
this helpful
i have lived with romans lettings for more then 3 years. at the end they were really disgusting. never did any maintenance nor any help. we did end of tenancy professionally and gave them receipt as well but they said that this is not the **** standard and kept my almost all deposit. i requested them so much but they very cleverly refused to listen anything. it was really bad that they make mobey from tenants deposits to ake landlords happy....
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By: Bob
Jul 22, 2016
View all comments (1)
Just take them to court for the return of your full deposit and you can also claim back costs.....
Oct 27,2013
Minithumbdown
By:
Oct 27,2013
6 people found
this helpful
As very upstanding tenants I have been truly appalled by the general support and customer service I receive generally from Romans. There is general incompetence and level Of communication. In recent dealings with my property manager Lori Ross, I have lost all faith. She seems utterly incompetent and complete inability to understand the most basic problem. She quite conveniently has a list as long as your arm if things that she doesn\'t get involved with In a tenancy. Which leaves me wondering ...
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Feb 11,2013
Minithumbup
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Feb 11,2013
0 people found
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Sold the house at a fair price - most important! Gave clear advice on preparing property for sale. Managed to get a large number of people to view the property. Managed almost all the viewings, as we were unavalilable. Generally gave feedback. When first chain collapsed, gave clear advice on moving forward and finding another purchaser. The whole Crowthorne team were friendly and responsive...
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Jan 03,2013
Minithumbup
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Jan 03,2013
0 people found
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Kelly has always provided information promptly and acted on instructions. The service has always been professional, irrespective of the matters that are being dealt with....
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Dec 15,2012
Minithumbup
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Dec 15,2012
0 people found
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The Romans team at Crowthorne, and in particular Daniel, were a delight to deal with, offering a professional, courteous and efficient service. Through out the entire sales process they managed our expectations and provided regular updates on progress. When our sale ran into a few unexpected problems our move manager Natalie pull out all the stops to ensure momentum was not lost and that our move was completed successfully. We would like to commend Daniel and Natalie for service excellence an...
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Dec 12,2012
Minithumbup
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Dec 12,2012
0 people found
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Since moving into my rented property at the end of October my Property Managers Sylvia Reid and Jan Stamp have worked tirelessly is sorting out some major issues with the house. They have been pateint, professional and much to my delight have managed to get the best end result for me. Thank you Ladies, your assistance is very much appreicated, keep up the great work....
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Dec 11,2012
Minithumbup
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Dec 11,2012
0 people found
this helpful
Premier Let. Romans Estate Agents are good in finding tenents and managing the property, Kelly esp has been approachable and gets the job done quickly....
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Dec 08,2012
Minithumbup
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Dec 08,2012
0 people found
this helpful
I am buying Jas\'s house (see previous review). I agree with everything she has said, Nick and Natalie have held our chain together from start to finish. We wouldn\'t have exchanged yesterday if Natalie hadn\'t called ahead to every solicitor in the chain asking them to get ready for the phone calls. Exchanging at 5.15 on a Friday was not an easy thing to do! There were a few days this week when I thought the chain was going to fall apart and I was falling apart with it. Natalie held me together...
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Dec 07,2012
Minithumbup
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Dec 07,2012
0 people found
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Romans were proficient and friendly from the outset, and totally professional throughout the 2.5 month process from advertising to exchange. From my first call to them for advertising, a team of 3 (Nick, James and Daniel) were at my house that very evening taking pictures and measurements in order to make the brochures. We had a plan to have an open-house to get a quick sale, but within 3-4 days they had managed to gather enough quality interest that I had an excellent buyer and was able to pro...
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Dec 07,2012
Minithumbup
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Dec 07,2012
0 people found
this helpful
Kelly is very good at reporting problems that arise within the building and sh is good at chasing us when items are outstanding! we can get messages to and from tenants very easily via kelly....
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Nov 15,2012
Minithumbup
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Nov 15,2012
0 people found
this helpful
We have been living at our accomodation (being managed by Romans on behalf of the landlords) since almost a year now. Kelly is our key contact person for any issues relating to the property and over this period, we have found her to be very cooperative, courteous and professional. We feel well looked after and appreciate her solution oriented approach. Hoping that the quality of service continues!...
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Oct 09,2012
Minithumbdown
By:
Oct 09,2012
0 people found
this helpful
Bought our house through the Crowthorne branch. While staff always friendly and helpful, found that they did not respond to queries when asked e.g. asked where the washing machine was in the property as did not remember seeing it/where not shown. They said that they would check with vendor and get back to us but never did and I asked more than once! Ended up finding out it was integrated through our/vendors\' solicitor not long before exchange. The fact that they have dedicated move departm...
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Oct 07,2012
Minithumbup
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Oct 07,2012
0 people found
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Kelly Saunders has been very helpful, professional and responds quickly to requests from me or from the tennants whenever any issues arise...
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Sep 10,2012
Minithumbup
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Sep 10,2012
0 people found
this helpful
The sales team at Crowthorne worked together to help me sell my house quickly and smoothly. It would not be fair to commend any particular member of the staff as they all played their part. The sale was handled in a professional manner yet my wishes were always taken into consideration. The brochure , photos and advertising were of a high standard . I would not hesitate to recommend Romans, I knew from family members that I would be happy with their services....
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Jul 12,2012
Minithumbup
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Jul 12,2012
0 people found
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I have found Romans in the past not very officacent, however since Sandra Harris has been dealing with 37 Cranford avenue, on my behave I have been pleasantly very happy with the service she has provided. I have felt at ease with Sandra looking after my property and confident that she will do a good job. I work abroad and it's difficult some times to get things done, I have left it all in Sandra's hands and she has dealt with all situations very quickly. Thank you Sandra....
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Jun 22,2012
Minithumbup
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Jun 22,2012
0 people found
this helpful
Kelly Saunders is my property manager in a fully managed agreement. The service she provides is great. As I live abroad I can fully depend on her to manage the rental of the property. If there is a problem, I give her general approval to get it sorted and she just gets on with the job. I don't have to worry about anything. Without Kally and the rest of the team in Romans I would have a lot more worries than I have....
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Jun 07,2012
Minithumbup
By:
Jun 07,2012
1 people found
this helpful
I found all the staff at Romans to be courteous, helpful and extremely efficient at all times particularly when my first sale fell through due to the serious illness of the buyer. Romans took care of nearly all the viewings of the property for me and nothing was too much trouble for them. I would especially like to say thank you to Daniel who was most helpful and also to Natalie who kept all parties involved up to date with the sale progression....
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Apr 20,2012
Minithumbup
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Apr 20,2012
0 people found
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I put my property on the market through Robin Miles from the Crowthorne branch and went under offer within two weeks. I was delighted with the service I received not only from Robin but infact the whole team. Right from the off I received what can only be described as a first class experience achieving exactly what we set out from the start and would have no hesitation to recommend Robin and his team to anyone. Dealing directly with the public on a day to day basis In my own profession where ser...
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Apr 20,2012
Minithumbup
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Apr 20,2012
0 people found
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James was so professional, this was not the easiest sales. Given a uncooperative tennant in the property at time of advertising!! Was updated fully the whole way through process, honest updates of market changes, options of rental versus sales. Felt I had an estate agent working for me, this is not how it can feel like, I would recommend James Linder to many and most deffernetly use his services again!...
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Apr 06,2012
Minithumbup
By:
Apr 06,2012
0 people found
this helpful
Excellent service from this Company selling our property. We lost our original buyer and they very quickly found us a new buyer. We had the same excellent service from Romans purchasing our "new" property through them. We have dealt with Romans in the past and have always had a very good, helpful and friendly service making the whole procedure less stressful. We would certainly recommend Romans as a first class Agent....
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Apr 04,2012
Minithumbup
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Apr 04,2012
0 people found
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The service provided by Romans, particularly Kelly Saunders over the last 7 years managing my property in Winnersh, has been first class. Having made the move overseas I was a little concerned I was leaving myself exposed to potential drama associated with a long distant property rental. Fortunately for me Kelly consistently provides an excellent proactive service. Kelly responds to queries in a courteous & efficient manner, providing professional advice on all matters relating to prop...
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Mar 06,2012
Minithumbup
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Mar 06,2012
0 people found
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Kelly is always most helpful and is very pleasant to deal with...
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Mar 04,2012
Minithumbup
By:
Mar 04,2012
0 people found
this helpful
I had lived in my house for 28 years and so I was very apprehensive about selling but as I wanted to down-size I knew I needed to take the plunge! The staff at Romans in Crowthorne made the whole process of selling and buying a new home really easy. I was particularly pleased that they took responsibility for all viewings and that their after sales team were very supportive, liaising with my solicitor and keeping me generally informed about progress. All the staff were extremely professional...
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Feb 29,2012
Minithumbup
By:
Feb 29,2012
0 people found
this helpful
Lynn Dunlop dealt with my enquiries and was always polite when speaking to her. Over the course of the week I made a considerable amount of calls to Lynn and she dealt with them professionally, kind and well-mannered and always reassured me. She is a fantastic addition to Romans and I think if not for her I would be pulling my hair out about the situation I was in. I think that she deserves recognition for the hard work she does going above and beyond her duties. I also believe a bonus or some k...
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Feb 21,2012
Minithumbup
By:
Feb 21,2012
0 people found
this helpful
During my dealings with Daniel Mason for the sale of my property there were a number of challenges faced which Daniel addressed swiftly and efficiently. He demonstrated that nothing was too much hassle and always responded to all enquiries either by telephone or email really quickly which was very much appreciated by Myself and my Partner. After completion I had to remove the sofa from the property which Daniel even offered to help with!....it was an absolute pleasure working with him througho...
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Nov 11,2011
Minithumbup
By:
Nov 11,2011
0 people found
this helpful
Carl Atkinson was very helpful and professional. Star of the show has to be Natalie Boyd who tried her best to progress the sale even though both the vendor and their solicitor were hard work...
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Nov 02,2011
Minithumbup
By:
Nov 02,2011
0 people found
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Our experience with the Roman's team has been excellent, they have kept us informed with all the proceedings and been on the ball at all times. It was a pleasure to deal with such professionalism where their expertise showed in dealing and closing the deal witin the time scales set....
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Sep 22,2011
Minithumbup
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Sep 22,2011
0 people found
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The staff at the Crowthorne branch of Romans sold our home in 5 hours. Carl had viewers lined up for us and he was very efficient and ensured the smooth running of the paperworkand made sure the surveysand other inspections etc went ahead as planned.The branch held the keys for us as we had moved out of the area, and communicated with us at every juncture. We are very grateful to them and will use them again next year when we sell our rental properties....
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Sep 15,2011
Minithumbup
By:
Sep 15,2011
0 people found
this helpful
I had the good fortune to visit Romans this Monday gone and I was very pleasantly surprised after visiting the other agents in Crowthorne. I dealt with Gary & Carl who were very friendly!! Offered me a hot drink before I even told them what help I needed. They were so knowledgable about the area and what I should do so I have invited them to see my house to sell it and have already decided that they will be my choice after the 'cold' reaction i got from the other agents.. Very impressed a...
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Sep 09,2011
Minithumbup
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Sep 09,2011
0 people found
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Carl helped us sell our home with the minimal effort - he did everything. Thank you Carl :)...
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Areas covered
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Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Valuation and Fee Performance
0% customers were satisfied with fees % accuracy of agent's valuations
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From Landlords From Tenants From Vendors From Buyers Other
7 0 3 2 12 0 2 1 3 0
Kelly-Ann Norton - upload your photo Kelly-Ann Norton
9 reviews

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Caty Johnston - upload your photo Caty Johnston
11 reviews

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Elizabeth Morgan - upload your photo Elizabeth Morgan
2 reviews

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Annette Dowling - upload your photo Annette Dowling
44 reviews

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Lucy Morrison - upload your photo Lucy Morrison
4 reviews

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Carl Atkinson - upload your photo Carl Atkinson
5 reviews

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Daniel Mason - upload your photo Daniel Mason
3 reviews

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Lisa Roe - upload your photo Lisa Roe
16 reviews

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Lynn Dunlop - upload your photo Lynn Dunlop
15 reviews

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Robin Miles - upload your photo Robin Miles
1 reviews

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Molly Hall - upload your photo Molly Hall
8 reviews

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Stephen Mount - upload your photo Stephen Mount
19 reviews

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Lynn Masterman - upload your photo Lynn Masterman
9 reviews

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Mark Smith - upload your photo Mark Smith
8 reviews

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Catherine Green - upload your photo Catherine Green
14 reviews

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Sylvia Reid - upload your photo Sylvia Reid
25 reviews

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Patryk Szczepaniec - upload your photo Patryk Szczepaniec
19 reviews

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james Cramp - upload your photo james Cramp
1 reviews

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Caty Johnson - upload your photo Caty Johnson
3 reviews

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Sumuda Herath - upload your photo Sumuda Herath
2 reviews

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Nick Flower - upload your photo Nick Flower
2 reviews

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emma schwering - upload your photo emma schwering
1 reviews

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